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Direct Cars Reviews

4.8 Rating 1,922 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

4.8

Based on 1,922 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 5th March 2024

Direct Cars 5 star review on 8th February 2024

Direct Cars 5 star review on 26th January 2024

Patricia Heeley

Direct Cars 5 star review on 23rd October 2023

Aleksandra Starosciak

Direct Cars 5 star review on 22nd September 2023

Deborah Jayne Griffiths

Direct Cars 5 star review on 12th August 2023

Glyn David Jackson

Direct Cars 5 star review on 5th August 2023

51

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service throughout. No high pressure sales. Delighted with our car. Ian couldn't have looked after us any better.”

Posted 1 month ago

Thank you Steve, glad you enjoyed our no pressure sales process and the excellent service we provide. Enjoy your new car and see you soon.

Posted 1 month ago

“Love the process at Direct Cars. You can browse around without being bombarded by staff. They let you take the keys to have a look inside the car and you can have a test drive if you so wish. Purchased my last 3 cars from Direct Cars. Always done the deal with Shaun Palmer. Shaun is great in his role, is happy to listen to any questions and answer accordingly. Shaun will go above and beyond to make you feel at ease and handles every sale in a professional manner. I look forward to using Direct Cars and Shaun when I need my next vehicle.”

Posted 1 month ago

Thanks Paul, we will pass your kind comments on to Shaun and it is good to know that you loved the process and our no pressure policy. Enjoy your new vehicle and see you soon.

Posted 1 month ago

“Excellent service, friendly, honest staff!”

Posted 1 month ago

Thank you Michael, good to hear you found our service excellent and our staff honest and friendly. Enjoy your new car and see you again in the future.

Posted 1 month ago

“We would recommend Direct Cars. We liked being able to look around the cars ourselves without any pressure. Test driving on site gave us the chance to get a feel for the car in our own time. The car sold itself really, as it was spotless. The transaction was smooth, paperwork clear and easy to access etc. The quality of the photos and video on the website were high. We purchased a car nearly 7 years old and it felt like new when we collected it.”

Posted 1 month ago

Thanks Claire for your kind words, enjoy your new car and see you again soon.

Posted 1 month ago

“Best car sales I have ever dealt with.”

Posted 1 month ago

Thank you Sandra, this great to know that you found us to be the best you have ever dealt with. Enjoy your new car and see you again soon.

Posted 1 month ago

“Direct Cars is an easy to approach car sales company with finance help. No pressure on buying, answers queries on cars during and after sales.”

Posted 1 month ago

Thanks Soham, we're happy to hear you found us easy to approach and the help we gave. Enjoy your new car and see you again.

Posted 1 month ago

“Having read other reviews of Direct Cars, I bought my car from them. They were every bit as good as other buyers said - helpful, straightforward and pleasant. I would buy from them again. Highly recommended.”

Posted 1 month ago

Thanks Nigel, it's good to hear you trusted the reviews of our previous customers and found us straightforward, pleasant and helpful. Enjoy your new car and see you again soon.

Posted 1 month ago

“Very good car dealership, quick to answer any questions, Really good place to buy a vehicle”

Posted 1 month ago

Thank you Jamie, enjoy your new car and see you again in the future.

Posted 1 month ago

“Friendly, helpful service. Everything went smoothly. Pleased with the car.”

Posted 1 month ago

Thanks, we are happy to hear you are with your purchase and that everything went smoothly. Enjoy your new car and see you again soon.

Posted 1 month ago

“Very impressed with this company. Service and communication was excellent, I had Shaun to see me through the whole process and he was friendly and helpful. Everything that they said would be completed on the car between deposit and pick up was done. Would definitely use again, thank you.”

Posted 2 months ago

Thank you Jennifer, glad you found the whole process helpful and friendly, and that you are very impressed with us and Shaun's communication and service. Enjoy your new car and see you soon.

Posted 1 month ago

“I would definitely recommend this company if looking for a good car. The car that we saw and bought was as exactly as described on their website. Once that we had decided they did everything for us including all paperwork transfers. Brilliant service. They couldn’t do enough for us.”

Posted 2 months ago

Thanks Gareth for your kind words. Enjoy your new car and see you again.

Posted 1 month ago

“Brilliant service, very helpful, not at all pushy like some places”

Posted 2 months ago

Thanks Zoe, great to hear you enjoyed our no pressure approach and found the service to be brilliant. Enjoy your new car and see you again in the future.

Posted 2 months ago

“2nd car purchased and no problem”

Posted 2 months ago

Thank you Susan for choosing us once again, enjoy your new car and see you soon.

Posted 2 months ago

“From the minute i arrived at the site is was very striaght forward and done in a friendly manner with Shaun Palmer, his approach was professional, accurate, friendly and speedy which is what you want. The whole process was fantastic!!”

Posted 2 months ago

Thanks Andrew, good to hear you found the whole process fantastic and everything straight forward. Enjoy your new car and see you again soon.

Posted 2 months ago

“Very helpful and they dont follow you around whist you are looking for the right car”

Posted 2 months ago

Thank you, glad you found us to be very helpful. Enjoy your new and see you again in the future.

Posted 2 months ago

“Brilliant not pushy sales structure. Regular contact maintained and easy finance structure.”

Posted 2 months ago

Thank you Melanie, enjoy your new car and see you soon.

Posted 2 months ago

“Good buying experience, no pressure from sales amen, very helpful. Parcel shelf was missing in the vehicle I bought, didn’t notice it until I got home! I contacted the salesman Tom who sorted it all out for me.”

Posted 2 months ago

Thanks Paul, good to know you enjoyed the experience and our no pressure policy. Enjoy your new car and see you again soon.

Posted 2 months ago

“Excellent place to buy a car. Can take your time looking at the cars. All cars have details showing in the windscreen which is helpfully. You can borrow the keys to look inside the cars and check them over. The process of buying the car is easy and hassle free. All staff are friendly and polite. Would recommend direct cars”

Posted 2 months ago

Thank you for your lovely comments, it is good to know you found the whole process easy and hassle free. Enjoy your new car and see you again.

Posted 2 months ago

“Amazing experience with direct cars. Cannot fault them, they listened to us and there was absolutely no pushing or pressure which is a big thing for us when buying a car. Everything was handling in a friendly and professional manner and I felt supported through the whole process. Thank you direct cars and especially Tom and Gaz.”

Posted 2 months ago

Thank you for your kind words, it is nice to know that you found the experience amazing and enjoyed our no pressure policy, we will pass your thanks on to Tom and Gaz. Enjoy your new car and see you again in the future.

Posted 2 months ago

“Great service friendly staff”

Posted 2 months ago

Thank you, glad to know you enjoyed the friendly service from all our staff. Enjoy your new car and see you again.

Posted 2 months ago

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Direct Cars is rated 4.8 based on 1,922 reviews