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Direct Cars Reviews

4.8 Rating 1,922 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

4.8

Based on 1,922 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 5th March 2024

Direct Cars 5 star review on 8th February 2024

Direct Cars 5 star review on 26th January 2024

Patricia Heeley

Direct Cars 5 star review on 23rd October 2023

Aleksandra Starosciak

Direct Cars 5 star review on 22nd September 2023

Deborah Jayne Griffiths

Direct Cars 5 star review on 12th August 2023

Glyn David Jackson

Direct Cars 5 star review on 5th August 2023

51

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall good experience”

Posted 4 years ago

“Excellent service”

Posted 4 years ago

“Didn't hassle you, but helpful when you wanted to know anything.Thought could be a bit better on part ex price! Car in good condition when collected.”

Posted 4 years ago

“Freindly, jack bower made me feel comfortable, will be back in 4 years time”

Posted 4 years ago

“Happy with car no problems but I left 2 pair of glasses by mistake in my old car when I rang up I was told the cleaners had thrown them away I would have thought they would have been saved for me so I was very disappointed”

Posted 4 years ago

“The staff were helpful, efficient and not at all pushy. My only gripe is that I arrived home to find no car mats not even carpet ones. Thought all cars came with some basic mats. Really disappointed with that.”

Posted 4 years ago

“Generally the service was good and the salesperson was friendly and helpful, although there was a delay in replying to emails and there was no knowledge about the vehicle we were there to purchase as it was their first experience of a wheelchair accessible vehicle.”

Posted 4 years ago

“Quick and friendly service great car at good price”

Posted 4 years ago

“Service by both sales advisors was very good.information on some of the accessories was a bit spare but all my questions were answered.”

Posted 4 years ago

“Very satisfied with your sales advisor Andy Benton and the lady who booked my car for repairs on the service reception, waiting for a phone call to have the rear bumper fitted, thank you.”

Posted 4 years ago

“Ian, the Salesman has given us excellent customer service. He quickly responds to our phone calls and puts right any car concerns”

Posted 4 years ago

“Direct Care services were very good. After discussions with the sale representative Tom Breeze they identified the car that we were looking for. This company is well located and have a large range of cars on show review.”

Posted 4 years ago

“Overall very pleased with the service provided from start to finish. The staff are attentive and efficient.”

Posted 4 years ago

“Excellent service, no nonsense, great assistance I wish buying a car could always be so easy.”

Posted 4 years ago

“The car I finally chose was one of four, Ian the salesman explained the details of them all very well. It was also easy for payment to be finalised.”

Posted 4 years ago

“Salesman Andy was friendly and good at his job but think the Charm School was closed on the day Finance guy went!! Shook our hands when taken into his office by salesman but once we told him was paying cash because of high APR rates his demeanour changed completely and we was ushered out!!”

Posted 4 years ago

“Very easy to buy a car from Direct. (I didn't part exchange so cannot comment about that aspect). Friendly sales staff who explain things clearly and are not "pushy" or trying to sell you optional extras you don't want. I had to return the car I purchased twice in 12 hours as warning symbols were flashing but the staff acted quickly to remedy the faults in the workshop.”

Posted 4 years ago

“Really nice staff friendly and helpful. The only issue I had was with the valeting of car very poor.”

Posted 4 years ago

“Everyone who I dealt with was very friendly & helpful”

Posted 5 years ago

“Friendly helpful informative service from Shaun. Hassle free purchase with good price on trade in.”

Posted 5 years ago

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Direct Cars is rated 4.8 based on 1,922 reviews