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Direct Cars Reviews

4.8 Rating 1,922 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

4.8

Based on 1,922 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 5th March 2024

Direct Cars 5 star review on 8th February 2024

Direct Cars 5 star review on 26th January 2024

Patricia Heeley

Direct Cars 5 star review on 23rd October 2023

Aleksandra Starosciak

Direct Cars 5 star review on 22nd September 2023

Deborah Jayne Griffiths

Direct Cars 5 star review on 12th August 2023

Glyn David Jackson

Direct Cars 5 star review on 5th August 2023

51

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service with the second salesperson. Fast and very pleasant and helpful”

Posted 6 months ago

Thank you Christine, enjoy your new car and see you again soon.

Posted 6 months ago

“Excellent purchase process and went the extra mile with the pre delivery service items.”

Posted 7 months ago

Thank you, enjoy your new car and see you again in the future.

Posted 6 months ago

“After one week of using the new car, I am happy.”

Posted 7 months ago

Thanks Malcolm, enjoy your new vehicle and see you soon.

Posted 6 months ago

“When I first looked around on my own i was really pleased to not feel pressurised at all. I took photos of a few vehicles to discuss with a friend, who subsequently visited with me to explore further. On making my decision I returned with my partner and dealt with Luke. I was able to take a short test drive on the premises. Luke explained everything and had a friendly but professional manner. I did purchase some additional products and I was confirmed of collection date. It was useful to have the information in the purchase folder as to when to tax and bank transfer the balance. On pick up Luke took us out to view the vehicle to ensure our satisfaction. It is the first time I have used Direct Cars and on my experience so far would recommend them.”

Posted 7 months ago

Thank you Patricia, great to hear you enjoyed the no pressure atmosphere we provide. Enjoy your new car and see you again soon.

Posted 6 months ago

“Superb company, with very professional people, that I did business with. Mr Ian Whiting even set my sat nav in the new car to get me home. Many thanks ☺️”

Posted 7 months ago

Thanks Anthony for your very kind words. Enjoy your new car and we will see you again in the future.

Posted 6 months ago

“Wasn't sure what car I wanted until arriving at Direct cars. The staff where very helpful and friendly. Anyway within an hour I'd seen the car I liked, the part exchange of my old car and collection of the new car was seamless, all completed within a few days. Straightforward and simple.”

Posted 7 months ago

Thank you for sharing your recent experience, glad to hear that you found everything simple and straightforward. Enjoy your new car and see you again soon.

Posted 6 months ago

“The salesperson and the whole process was easy and straightforward, however, on collection the car was cleaned to a very basic standard, It was dirty throughout and required a full valet at an additional cost, the driver's seat was visibly dirty as was the steering wheel and all interior trim.”

Posted 7 months ago

Thanks Robert, glad you found the whole process easy and straight forward. We apologise that the valet wasn't up to our usual high standards, please contact us and we will be happy to have the car back in for a full re-valet. Despite this we hope your enjoying your new car and will look forward to seeing you again in the future.

Posted 7 months ago

“excellent service friendly staff and no fuss when looking round”

Posted 7 months ago

Thanks Andrew, we're glad you enjoyed the excellent service provided by our friendly staff. Enjoy your new car and see you again soon.

Posted 7 months ago

“No hassle from viewing cars to pickup and when they said it would be ready it was this is our second qashai from here would definitely go back”

Posted 7 months ago

Thank you Michael, good to hear you enjoyed the no hassle experience. Enjoy your new car and see you again in the future.

Posted 7 months ago

“Overall experience good salesman nice guy no pressure left to look in peace they have very good choice of vehicles as well after deciding on a vehicle easy transition to purchase Vehicle Dacia Duster was well presented on collection and so far no issues had it nearly 2 months it would have been 5 stars but day after purchase when i came to use screen washer whilst away for a few days passenger side not functioning i was able to clear it after 30mins of fiddling and use of compressed air at my friends house it was obvious someone had had a go at sorting it as pipes where unattached from clips so a little disappointed it was not working minor issue and i am sure they would have sorted had i been at home but maybe buyer just take a few minutes to check everything before you drive away after purchase Overall i was satisfied with the experience of buying from Direct cars and would recommend them”

Posted 7 months ago

Thank you Steven, lovely to hear about your recent experience. Apologies about the issue you had with your washer jet, we would have been happy to sort it for you if you had been in the area at the time, please feel free to contact us if you need any further assistance. Enjoy your new vehicle and we will look forward to seeing you again soon.

Posted 7 months ago

“Excellent, efficient service and very helpful.”

Posted 7 months ago

Thank you for your kind words, enjoy your new car and see you again soon.

Posted 7 months ago

“Luke was so very helpful and Jodie whilst l sorted out my finance.”

Posted 7 months ago

Thanks Janet, we will pass your kind words on to Luke and Jodie. Enjoy your new car and see you soon.

Posted 7 months ago

“Great experience through the whole process. Special thanks to Luke who helped us when we came to collect the car! Nothing was too much trouble.”

Posted 7 months ago

Thanks Ellie, great to hear about your experience, we will pass your thanks on to Luke. Enjoy your new car and see you again in the future.

Posted 7 months ago

“Very helpful. Took time to resolve my query”

Posted 7 months ago

Thank you Karen, enjoy your new car and see you again soon.

Posted 7 months ago

“Very helpful and great advice but still waiting to hear back about my parcel shelf .”

Posted 7 months ago

Thank you Paul, glad to to know you found us very helpful and are happy with the advice we gave. Sorry for the delay on your parcel shelf whilst we was waiting for it to be delivered, it has now arrived and is awaiting your collection. Enjoy your new vehicle and see you again soon.

Posted 7 months ago

“We recently bought our new car from your company. The staff were friendly, helpful and there were no pushy sales people. They explained everything and were reassuring when the money was transferred. The replays to emails were quick and personal. I couldn't fault the overall experience.”

Posted 7 months ago

Thank you Teresa, great to hear about your recent faultless experience. Enjoy your new car and see you again in the future.

Posted 7 months ago

“Very friendly staff and good service. Got my first car within a few days, had no problems.”

Posted 7 months ago

Thank you Mindi, enjoy your new car and see you again soon.

Posted 7 months ago

“Bought a Citroen C1 from Ian. Great experience from start to finish. Polite, efficient and nothing was too much trouble. Everyone was very friendly and the car is immaculate. Can’t fault them and would highly recommend them.”

Posted 7 months ago

Thanks Hilary, lovely to hear about your recent great experience. Enjoy your new car and see you again in the future.

Posted 7 months ago

“Very pleased with my car and the service received, however I have no Jack or wheel brace in my car, so can you supply these for me as they should have been in the car when collected. Happy to collect ring me on 07490 330444. Apart from that everything good so far.”

Posted 7 months ago

Thank you Gary, great to hear you are pleased with your car and the service you received. In regards to the missing jack and wheel brace, as your vehicle is fitted with a inflation repair kit, it doesn't actually have the jack and wheel brace as there is no spare wheel, I hope this explanation helps. Enjoy your new vehicle and see you again soon.

Posted 7 months ago

“Friendly and helpful, no-hassle staff. Nick & Jodie were a joy to deal with.”

Posted 7 months ago

Thank you, we will pass your kind words on to Nick and Jodie. Enjoy your new vehicle and see you again soon.

Posted 7 months ago

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Direct Cars is rated 4.8 based on 1,922 reviews