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Direct Cars Reviews

4.8 Rating 1,922 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

4.8

Based on 1,922 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 5th March 2024

Direct Cars 5 star review on 8th February 2024

Direct Cars 5 star review on 26th January 2024

Patricia Heeley

Direct Cars 5 star review on 23rd October 2023

Aleksandra Starosciak

Direct Cars 5 star review on 22nd September 2023

Deborah Jayne Griffiths

Direct Cars 5 star review on 12th August 2023

Glyn David Jackson

Direct Cars 5 star review on 5th August 2023

51

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to deal with. Very helpful and informative regarding car details. All details of the car exchange on the day were perfectly handled. Very friendly and knowledgeable staff. A pleasure to do business with.”

Posted 7 months ago

Thanks Garry for your kind words, enjoy your new car and we will look forward to seeing you again in the future.

Posted 7 months ago

“Great experience for me at Direct Cars. the only dealership I've been in where there not harassing you as soon as you work through the gates ..... your left to your own devices to view the cars. they are also happy for you to collect the keys at reception and have a better look at the car you choose (still with no hovering salesman )”

Posted 7 months ago

Thank you Craig, it's great to hear about your recent experience. Enjoy your new car and see you again in the future.

Posted 7 months ago

“Very consise in their approach, great selection of cars and an overall good experience”

Posted 7 months ago

Thank you Timothy, enjoy your new car and see you soon.

Posted 7 months ago

“Great service by an expert friendly team of people, no pressure, just great advice and good quality customer service!!”

Posted 7 months ago

Thanks Ian, glad you enjoyed the service and our friendly no pressure atmosphere. Enjoy your new vehicle and see you again in the future.

Posted 7 months ago

“The complete service from start to finish was first class as was the car. Special thanks to Ian Whiting Sales Adviser what a genuine person. Paul W”

Posted 7 months ago

Thanks Paul, glad you found the whole service first class, we will pass your thanks on to Ian. Enjoy your new car and see you again soon.

Posted 7 months ago

“Quick and easy purchase, helpful sale staff, nothing to complain about!”

Posted 8 months ago

Thank you Mary, great to hear that you found everything quick and easy to your satisfaction. Enjoy your new car and see you soon.

Posted 7 months ago

“Excellent service excellent response would recommend you to everyone friendly atmosphere no pushy sales pitch”

Posted 8 months ago

Thanks Peter, enjoy your new car and see you again soon.

Posted 7 months ago

“We have purchased several cars from Direct Cars and have always been more than satisfied with the service throughout the process.”

Posted 8 months ago

Thank you Jeffrey for once again choosing us and good to hear our service met your satisfaction. Enjoy your new car and see you again in the future.

Posted 8 months ago

“Very helpful staff. Loving my car . Thank you 😊”

Posted 8 months ago

Thanks Anne, we're glad you enjoyed your experience and are loving your new car. We will look forward to seeing you again soon.

Posted 8 months ago

“Hi.thankyou for dealing with the car i wanted.excellent service from shaun constant phone calls to keep me updated on my car i was buying.absolutely love the car mint to drive lokks mint excellent inside and out.would deffinently recommend direct cars to my friends or anyone reading my review if you want a new car direct cars is the place to be 💯 thankyou once again”

Posted 8 months ago

Thank you Stephen for your kind words about your recent experience with us, we will pass your thanks on to Shaun. Enjoy your new car and see you again soon.

Posted 8 months ago

“Amazing service. Ian is a top man Thank you”

Direct Cars 5 star review on 12th August 2023

Posted 8 months ago

Thank you Glyn, glad you enjoyed the service you received and we will pass your kind words on to Ian. Enjoy your new vehicle and see you soon.

Posted 8 months ago

“My husband and I have both bought several cars over the years from Direct Cars, and also had their regular servicing done there. We've always been impressed with their helpfulness and professionalism, and are very happy to continue using them in the future.”

Posted 8 months ago

Thank you once again for choosing us and your kind words, enjoy your new car and we will look forward to seeing you again soon.

Posted 8 months ago

“Friendly no pressure sales, whole transaction was easy”

Posted 8 months ago

Thank you, glad to hear you enjoyed our no pressure policy. Enjoy your new car and see you again soon.

Posted 8 months ago

“Left alone to browse around the cars on show. Great not to be pestered. Had a trade in valuation within 10 minutes. Could not be mire helpfull.”

Posted 8 months ago

Thank you Claire, great to read your comments. Enjoy your new car and see you again.

Posted 8 months ago

“Great service, I love my car!! And the price was very reasonable.”

Posted 8 months ago

Thanks Paige, great to hear how much you love your new car! Enjoy it and see you again soon.

Posted 8 months ago

“Third car we’ve bought from Direct Cars , very pleased with easy relaxed way of doing business no pressure or hard sell”

Posted 8 months ago

Thank you Alan, enjoy your new car see you again.

Posted 8 months ago

“Brilliant service, relaxed atmosphere, not pushy sales people unlike previous experiences, would definitely recommend, will be going again if i need another car, thankyou!”

Posted 8 months ago

Thanks Dale, lovely to hear that you enjoyed our relaxed atmosphere and the service you received. Enjoy your new car and see you again soon.

Posted 8 months ago

“No hassle can just walk around and ask for keys for any car interested in to look around. No pressure sales either. Was a bit disappointing can only test drive cars on the land at back as can't really get a good feel of the car as can really get no further than 2nd gear. Also disappointed not to have received the user manual with the car I purchased as I do like to look through these and get myself acquainted with everything.”

Direct Cars 5 star review on 5th August 2023

Posted 8 months ago

Thank you Wendy, great to know you enjoyed our no hassle no pressure policy, sorry you felt disappointed about your test drive, but we would have been happy to take you out on the road if you had requested. In regards to your owners manual, this has been ordered and we will arrange to get it to you once it has arrived. We do hope you are enjoying your new car and will look forward to seeing you again soon.

Posted 8 months ago

“Sales rep was very friendly and knowledgeable I wasn’t sure which car I really wanted and he didn’t rush me into making a decision nothing was too much trouble”

Posted 8 months ago

Thank you Ann, enjoy your new vehicle and see you again soon.

Posted 8 months ago

“Very good experience of buying my car.”

Posted 8 months ago

Thank you Carole, lovely to hear about your very good experience. Enjoy your new car and see you soon.

Posted 8 months ago

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Direct Cars is rated 4.8 based on 1,922 reviews