We were very pleased with how fast and easy things went but there was one minor thing that took the 5th star away... we drove our car off the lot and home Friday, on Saturday it wouldn’t start, we had to pay Rac to get it started which cost us 180, then Sunday it wouldn’t start again to which Rac said it was a bad battery and they would tow us on Monday to have it fixed so we were out 180 pounds and left without a car all weekend due to direct cars mechanics only being in shop Monday-Friday to replace the battery when the car was supposed to have been checked over before we picked it up we couldn’t understand how the battery being in such bad condition was overlooked during the inspection.