Bit of a mixed one this. Looking at a ford galaxy Ian was the salesman, very friendly knew what he was talking about not at all pushy. Looking at the car having reserved it 1st it was well presented until I looked in the back & the rear seats were covered in piles of soil/compost, obviously someone had used the car to transport it but had not cleaned up afterwards. Anyway it was the car I wanted purchased after doing a decent deal on my px. Picked up a week later a couple of problems occured which Ian sorted no problem. After a couple of weeks I lifted the rearmost headrests for compost to drop out of them all over the floor, the cleaners need to take more care. Log book arrived with my name wrong can't change it or it will put another owner on the car. So really it was a mixed back pleased with the car & the deal I got, Ian very good helped me with all aspects of the deal no pressure at all (nice bloke) let down with silly things that shouldn't really happen.