Delighted with my 500L and the trade-in price was fair. The car's condition was excellent - the owners had looked after it well (as I do with mine!), but it's also thanks to Direct Cars and their workshop. They didn't hesitate in replacing the breaks, which clearly needed doing but something many dealers would quibble. Tom was helpful and professional. I would've given Direct Cars 5 Stars if I'd been able to test drive for longer, ideally on a dual carriageway. Also, the mats I ordered didn't fit and it's still an ongoing saga with the suppliers – for £79, a set of car mats should be 100% perfect. Otherwise v pleased.