I have refrained from making an early comment in relation to Direct Cars. I now have had time to reflect, on collecting the car I was disappointed with the standard of cleanliness both inside and out, and presentation. I seemed that it was too much trouble to clean everything properly. My wife and felt the need to use a packet of hand wiped to clean the best we could inside the car before we travelled back to York. I was promised that the log book would be taken to the local Post Office and the car ownership be notified to DVLA, it transpired no one could be bothered to do this either in the fortnight up to me collecting the car or on the day of collection. I travelled from York and had to go and find the local Post Office before I could start my return journey. I was subsequently contacted by email to say the car needed servicing, I replied that I understood it had already been serviced at the point of sale. I have received no response from yourself except a text message still stating the service was due on the car???? I expected that as a car purchaser I would be treated a little better, as a consequence I have to report the service as poor.