Direct Cars Reviews

4.8 Rating 2,399 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,399 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.”

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Posted 6 years ago

“Really good from start to finish thanks to Matt who made the deal happen and debs on the service desk thank yo”

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Posted 1 day ago

Thanks Keith for sharing your feedback and we will pass your thanks on to Matt and Debi. Enjoy your new car and see you again soon.

Posted 20 hours ago

“Very easy to deal with”

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Posted 3 days ago

Thank you Richard, enjoy your new car and see you soon.

Posted 20 hours ago

“The process was easy from start to finish. Matt was great, even had a laugh, and nothing to much trouble for him. It was great being able to look around without being hassled.”

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Posted 4 days ago

Thank you Jennifer for your kind words and we will be sure to pass them on to Matt, enjoy your new car and see you soon.

Posted 20 hours ago

“I knew what I wanted, ford puma, saw it on line. There was no pressure sales man, just said if you need anything hyst ask. Took it for a spin and bought it! Daniel was easy to deal with any got a decent trade in”

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Posted 6 days ago

Thank you Karen, we're glad to hear you found Daniel easy to deal with and enjoyed our no pressure policy. Enjoy your new car and see you again in the future.

Posted 20 hours ago

“Excellent service from initial contact to driving away our new car. Thanks Direct Cars.”

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Posted 1 week ago

Thanks Julie, great to hear you found our service excellent. Enjoy your new car and see you again.

Posted 20 hours ago

“Great service and pricing”

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Posted 1 week ago

Thank you Simon for your feedback, enjoy your new car and see you again.

Posted 20 hours ago

“Great car buying experience, we were left to look around for as long as we needed with absolutely no pressure from anyone. Shaun was really helpful and and informative. Would definitely recommend Direct Cars and would use again without a doubt”

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Posted 1 week ago

Thanks Paula, it's our pleasure to hear you found your recent experience great and enjoyed our no pressure policy. Enjoy your new car and see you again soon.

Posted 20 hours ago

“Absolutely loved our experience with direct cars, very professional and no hassle, kept informed from start to picking up our new car, the experience was made complete with Shaun Palmers helpfulness and guidance, we felt completely relaxed as buying a new car can be an anxious time, there was no rushing we did everything in our time and Shaun’s help and kindness helped us to decide to make a purchase, thanks again, would highly recommend Direct Cars to anyone.”

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Posted 2 weeks ago

Thank you Dianne, it's a pleasure to hear you loved your recent experience and that Shaun made you feel relaxed throughout, we will be sure to pass your comments on to him. Enjoy your new car and we will look forward to seeing you again.

Posted 20 hours ago

“All good no issues”

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Posted 2 weeks ago

Thank you, we're happy to hear everything went smoothly with no issues for you. Enjoy your new car and see you again in the future.

Posted 20 hours ago

“All went OK, the vehicle is running and looking well.”

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Posted 2 weeks ago

Thank you Brian for sharing your feedback, enjoy your new car and see you again.

Posted 20 hours ago

“All business done in a very quick,calm and civil manner Thankyou Shaum.”

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Posted 2 weeks ago

Thanks Graham, it's great to hear all was to your satisfaction. Enjoy your new car and see you soon.

Posted 20 hours ago

“The service we received was well informed, honest and to-the-point. We were there to buy a car, which we did. No BS, No product upselling, No salesman fluff or PCP pushing. Just good people providing a good service in a way that best suited the customer and situation. Really happy with the new motor so far. Would 100% recommend.”

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Posted 2 weeks ago

Thank you, we're pleased to hear you enjoyed our service. Enjoy your new car and see you again.

Posted 20 hours ago

“Very happy with the service I had .matthew Elliott brilliant the service receptionist great got made a lovely mug of tea from the manager the mechanic was first rate will tell others about your service”

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Posted 2 weeks ago

Thank you Tony for sharing your experience, we're happy to hear you enjoyed the tea and that everything was to your satisfaction. Enjoy your new car and see you again.

Posted 20 hours ago

“Great buy and thanks to Nick for help and support to buying a lovely car . Nice hassle free buying .”

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Posted 2 weeks ago

Thanks Lynda, we're glad you enjoyed our no hassle policy and we will pass your thanks on to Nick. Enjoy your new car and see you soon.

Posted 20 hours ago

“Nice friendly staff and not pushy to sell the car and listen to what we were after in a car”

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Posted 2 weeks ago

Thank you Stephen for sharing your kind feedback, enjoy your new car and see you again soon.

Posted 20 hours ago

“The overall experience of purchasing was great. We required some scratches removing from the vehicle which they did. However we are waiting on the rear view mirror to be replaced which Matthew has assured us will happen. An we are waiting to be informed when this part is to arrive at Direct Cars.”

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Posted 3 weeks ago

Thank you Curtis, we're happy to hear you found the experience great and we'll be in touch soon once the new mirror arrives. Enjoy our new car and see you soon.

Posted 2 weeks ago

“I was offered a test drive of the car of my choice and was given all the information about what price options I had and didn’t feel pressured by any of it”

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Posted 3 weeks ago

Thank you Lee, we're pleased to hear you enjoyed our no pressure policy. Enjoy your new car and see you again in the future.

Posted 2 weeks ago

“Sean the salesman was very informative and professional”

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Posted 3 weeks ago

Thanks for sharing, enjoy your new car and see you again.

Posted 2 weeks ago

“People at direct cars very polite and knowledgable”

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Posted 3 weeks ago

Thanks for sharing your feedback, enjoy your new car and see you soon.

Posted 2 weeks ago

“Could not recommend enough, very helpful and professional. Made buying a car straight forward and they ensured everything was perfect before I collected my car.”

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Posted 3 weeks ago

Thanks Leanne, happy to hear you found our staff members professional and helpful. Enjoy your new car and see you again.

Posted 2 weeks ago

Direct Cars is rated 4.8 based on 2,399 reviews