Direct Cars Reviews

4.8 Rating 2,314 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.”

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Posted 6 years ago

“Brilliant service always”

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Posted 10 hours ago

“We've just bought our sixth car from Direct Cars and they have always been excellent cars, great service and post purchase customer service. We'll be back again for our next one.”

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Posted 2 days ago

“No high pressure sales but friendly service. Great car, fair price, nicely prepared.”

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Posted 2 days ago

“I would definitely recommend Direct Cars Sheffield to purchase your next vehicle. From the moment we walked in, there is such a relaxed atmosphere. Nobody pressuring you to buy buy. We took our time to decide, then collected our vehicle the following week. Great service, always kept upto date, great service. Thank you”

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Posted 3 days ago

“I never thought I'd say this but buying a car from Direct Cars was a stress free and pleasant experience! I always expect the hard sell after agreeing a price for the numerous extras that are presented but I only had to say that I just wanted the car, nothing else once! Luke was a lovely sales person and he did not mention the extras again. The whole team are very friendly, the trade in price for my old car was good and I would certainly recommend this company. I will definitely buy from them again.”

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Posted 3 days ago

“Great service from start to finish. Staff are very friendly and helpful. We are so pleased with our new car. Highly recommend.”

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Posted 5 days ago

“Brilliant company so helpful. Was a pleasure to deal with the staff. 1 very happy customer. Thankyou.”

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Posted 5 days ago

“Very nice people easy to deal with not pushy leave you to make your own mind up, very good.”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“Excellent service, helpful staff”

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Posted 1 week ago

“The process was hassle free and we are more than happy with our purchase. Ian was a fantastic help when it came to finding the right car for our family. We will be sure to go back to Direct Cars in the future should ever need another car.”

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Posted 1 week ago

“Nice people no pressure ,Decent motors on sale.”

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Posted 1 week ago

Thank you for kind comments, enjoy your new car and see you in the future.

Posted 4 days ago

“Overall it's ok!!”

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Posted 1 week ago

Thank you, enjoy your new car and see you again soon.

Posted 4 days ago

“Very pleased with our purchase, sales team very professional. Lovely experience for my Wife picking up her new Smart car. Thank you.”

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Posted 1 week ago

Thanks Roberto, glad to hear you had a lovely experience and found us very professional. Enjoy your new car and see you again soon.

Posted 4 days ago

“Pleasant salesman, no pressures , dealt with our request to see and purchase a car. Even delivered it to my home as I had an insurance problem. Would recommend.”

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Posted 2 weeks ago

Thank you Janet for sharing your great comments, enjoy your new car and see you again.

Posted 4 days ago

“Excellent service prompt reply to initial enquiry and all staff were very helpful”

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Posted 2 weeks ago

Thank you John, enjoy your new car and see you soon.

Posted 4 days ago

“This is our fourth car from Direct. The service is excellent and sales team friendly and helpful, especially Ian whom we have dealt with several times.”

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Posted 2 weeks ago

Thank you once again Paul for choosing us, we will pass your kind words on to Ian. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 4 days ago

“Bought from them before, and would use them again.. and again. Helpful, no pressure…”

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Posted 2 weeks ago

Thanks Richard for choosing us again, enjoy your new car and see you again.

Posted 4 days ago

“Excellent service from Nick”

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Posted 3 weeks ago

Thanks Beverley, great to know you found Nick's service excellent. Enjoy your new car and see you again.

Posted 2 weeks ago

“Great staff all happy to help and easy to approach. They also leave you to look around without bothering you constantly and always great service. Used many times and will continue to use.”

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Posted 3 weeks ago

Thank you once again for choosing us and we are pleased to hear you find all our staff easy to approach and helpful. Enjoy your new car and see you again very soon.

Posted 2 weeks ago

Direct Cars is rated 4.8 based on 2,314 reviews