Direct Cars Reviews

4.8 Rating 2,038 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.”

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Posted 5 years ago

“good selection of vehicles.”

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Posted 1 day ago

“Could not have been better treated by Tom and easy to purchase a car from Thank You Terry Willett”

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Posted 4 days ago

“Great service. Would definitely recommend 5*****”

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Posted 6 days ago

“Excellent and friendly service from Tom. A good value purchase of an excellent car!”

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Posted 6 days ago

“My experience was straightforward and efficient. I really appreciated the fact that no pressure was applied, if it had been I would have shopped elsewhere. From choosing my car to the handover was stress free and I am really enjoying my new car.”

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Posted 1 week ago

Thanks Julie, it's nice to hear that you found the experience efficient, straightforward and stress free. Enjoy your new car and see you soon.

Posted 3 days ago

“Excellent service from Direct Cars l have purchased from them before and always find they make the whole process of buying a new car seamless no stress and no worries just very reliable”

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Posted 1 week ago

Thank you Maria for choosing us once again and sharing about your recent experience. Enjoy your new vehicle and we will look forward to seeing you again soon.

Posted 3 days ago

“The whole process of buying a car was thorough and relaxing. I recommend this car dealership to anyone. Nothing was too much trouble and I had the best experience from Direct Cars. Thank you to all staff.”

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Posted 1 week ago

Thank you Stephen, it's nice to hear you found the whole process relaxing and thorough and we will be sure to pass your kind words on to all staff involved. Enjoy your new car and see you again in the future.

Posted 3 days ago

“Very friendly staff, no hassle, shown around the car I chose , everything explained fully by Daniel Ringrose , all sorted and very pleased with my purchase.”

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Posted 1 week ago

Thanks Lilian, good to hear you enjoyed our no hassle policy and you are very pleased with your purchase. Enjoy your new vehicle and see you soon.

Posted 3 days ago

“The salesman Dan was nice and not pushy at all nice environment didn’t feel pushed into buying anything I didn’t need”

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Posted 1 week ago

Thanks Andrea we will pass your kind words on to Dan. Enjoy your new car and see you again.

Posted 3 days ago

“Buying a car from Direct Cars has been my best experience of buying a car. The car I bought was great value, I didn’t feel pressured or I was being upsold at all. I got a fair price in part exchange for my car too. Ian in particular made the whole process so quick and easy. I would highly recommend them.”

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Posted 1 week ago

Thank you for taking the time to share that your recent experience was the best you have ever had when buying a car, it's great to hear that you enjoyed the no pressure policy we adopt and the way Ian took care of you. Enjoy your new car and see you again in the future.

Posted 3 days ago

“Very good great service”

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Posted 1 week ago

Thank you, enjoy your new vehicle and we will look forward to seeing you again in the future.

Posted 3 days ago

“Very good service. Pleased with all aspects.”

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Posted 2 weeks ago

Thank you, glad you are pleased with all aspects and the service received. Enjoy your new car and see you again.

Posted 3 days ago

“Shaun Palmer was the most professional, personable, communicative and genuinely nicest person to deal with and purchase a car from we have ever met. 10 stars and a pay rise, if available.”

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Posted 2 weeks ago

Thank you Mark for your kind words, we will be sure to pass them on to Shaun. Enjoy your new car and see you again soon.

Posted 3 days ago

“Very good service. Before we took possession of the car, the mechanic had tested the battery which was found to be not quite giving enough charge. They replaced it with a new one which was great for us with the winter approaching. Very pleased with everything.”

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Posted 2 weeks ago

Thank you, great to hear you are very pleased with the service you received. Enjoy your new vehicle and see you again soon.

Posted 3 days ago

“First experience at direct cars very happy with the service I got”

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Posted 2 weeks ago

Thank you it's great to know you are very happy with your recent experience. Enjoy our new car and see you again.

Posted 2 weeks ago

“Pleasant and professional experience”

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Posted 2 weeks ago

Thank you Anthony, glad to know you found the experience professional and pleasant. Enjoy your new car and see you again soon.

Posted 2 weeks ago

“Great service Shaun helped me through everything even returned money when I over paid them. Would definitely use them again.”

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Posted 2 weeks ago

Thank you Kaz, enjoy your new car and we will look forward to seeing you again soon.

Posted 2 weeks ago

“Excellent process from start to finish. Efficient without any pressure.”

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Posted 3 weeks ago

Thank you, great to hear you found our no pressure policy and process excellent, enjoy your new car and see you again in the future.

Posted 2 weeks ago

“The car was the right car at the right price and they prepared it to the standard we asked for”

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Posted 3 weeks ago

Thanks Paul, enjoy your new car and see you again in the future.

Posted 2 weeks ago

“Professional friendly informative staff couldn’t do enough for us made our experience of buying a car from them a very pleasant one we would definitely recommend to friends & family”

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Posted 3 weeks ago

Thanks Alan for your comments, it's great to hear you found the experience very pleasant and friendly. Enjoy your new car and see you soon.

Posted 2 weeks ago

Direct Cars is rated 4.8 based on 2,038 reviews