Direct Cars Reviews

4.8 Rating 2,032 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,032 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.”

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Posted 5 years ago

“The whole process of buying a car was thorough and relaxing. I recommend this car dealership to anyone. Nothing was too much trouble and I had the best experience from Direct Cars. Thank you to all staff.”

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Posted 6 hours ago

“Very friendly staff, no hassle, shown around the car I chose , everything explained fully by Daniel Ringrose , all sorted and very pleased with my purchase.”

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Posted 10 hours ago

“The salesman Dan was nice and not pushy at all nice environment didn’t feel pushed into buying anything I didn’t need”

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Posted 15 hours ago

“Buying a car from Direct Cars has been my best experience of buying a car. The car I bought was great value, I didn’t feel pressured or I was being upsold at all. I got a fair price in part exchange for my car too. Ian in particular made the whole process so quick and easy. I would highly recommend them.”

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Posted 1 day ago

“Very good great service”

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Posted 1 day ago

“Very good service. Pleased with all aspects.”

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Posted 2 days ago

“Shaun Palmer was the most professional, personable, communicative and genuinely nicest person to deal with and purchase a car from we have ever met. 10 stars and a pay rise, if available.”

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Posted 4 days ago

“Very good service. Before we took possession of the car, the mechanic had tested the battery which was found to be not quite giving enough charge. They replaced it with a new one which was great for us with the winter approaching. Very pleased with everything.”

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Posted 4 days ago

“First experience at direct cars very happy with the service I got”

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Posted 6 days ago

Thank you it's great to know you are very happy with your recent experience. Enjoy our new car and see you again.

Posted 4 days ago

“Pleasant and professional experience”

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Posted 1 week ago

Thank you Anthony, glad to know you found the experience professional and pleasant. Enjoy your new car and see you again soon.

Posted 4 days ago

“Great service Shaun helped me through everything even returned money when I over paid them. Would definitely use them again.”

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Posted 1 week ago

Thank you Kaz, enjoy your new car and we will look forward to seeing you again soon.

Posted 4 days ago

“Excellent process from start to finish. Efficient without any pressure.”

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Posted 1 week ago

Thank you, great to hear you found our no pressure policy and process excellent, enjoy your new car and see you again in the future.

Posted 4 days ago

“The car was the right car at the right price and they prepared it to the standard we asked for”

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Posted 1 week ago

Thanks Paul, enjoy your new car and see you again in the future.

Posted 4 days ago

“Professional friendly informative staff couldn’t do enough for us made our experience of buying a car from them a very pleasant one we would definitely recommend to friends & family”

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Posted 1 week ago

Thanks Alan for your comments, it's great to hear you found the experience very pleasant and friendly. Enjoy your new car and see you soon.

Posted 4 days ago

“Excellent communication and service. Who's process was easy and Danny was amazing.”

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Posted 1 week ago

Thank you Darren for your review, we will be sure to pass your kind words on to Danny. Enjoy your new car and see you again soon.

Posted 4 days ago

“Excellent service from start to finish will definitely buy my next car from direct cars”

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Posted 1 week ago

Thank you Reagan, enjoy your new car and see you again in the future.

Posted 6 days ago

“Very satisfied in every way”

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Posted 2 weeks ago

Thank you, it's good to know you are very satisfied. Enjoy your new car and see you again.

Posted 6 days ago

“I didn't expect that it was fantastic journey with my wife, finally we got our dream car. Thank to your customer service, they were very friendly.”

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Posted 2 weeks ago

Thank you Alexandru for your kind words and I'm glad we could help you find your dream car. Enjoy your new car and see you again soon.

Posted 6 days ago

“Excellent customer service. Well up on their knowledge of cars, made it a relaxed shopping experiment allowing us to look around ourselves and only helped when we asked for it.”

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Posted 2 weeks ago

Thank you, glad you found our customer service and excellent and you found it to be a nice relaxing experience. Enjoy our new vehicle and see you again.

Posted 6 days ago

“Excellent service and well looked after by sales. Car ready and in perfect conditions when collecting on the said agreed date. really happy with the car so far after just a week.”

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Posted 2 weeks ago

Thanks Wayne, it's great to hear that you found our service to be excellent and your new car in perfect condition. Enjoy your new car and see you again soon.

Posted 6 days ago

Direct Cars is rated 4.8 based on 2,032 reviews