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Direct Cars Reviews

4.8 Rating 2,101 Reviews
96 %
of reviewers recommend Direct Cars
4.8
Based on 2,101 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Direct Cars Reviews

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 31st January 2025
Victor Watson
Direct Cars 5 star review on 30th January 2025
Madeleine Beard
Direct Cars 5 star review on 27th January 2025
Global Lifelines Cleaning Services Limited
Direct Cars 5 star review on 24th September 2024
Alexandru Mumji
Direct Cars 5 star review on 24th September 2024
Alexandru Mumji
Direct Cars 5 star review on 17th August 2024
Paul Douglas
Direct Cars 5 star review on 17th August 2024
Paul Douglas
61
Anonymous
Anonymous  // 01/01/2019
It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.
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Posted 5 years ago
Very pleased with my new car purchase from direct cars nice and relaxed process nothing too much trouble thank you Tom Breeze
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Posted 1 hour ago
When I was buying the car and having a look around it I noticed a wheel nut wrench in the boot, which was removed when picking the car up .This is why the 3 stars. The staff were friendly and informative, however I did have to wait on a decision of another customer who had already walked away from a definite deal ,this policy was wrong in my opinion and I was called later to be told I was now OK to cone back and view the vehicle. The car is fine and I'm happy ,but I was lead to believe everything in the car was included in the sale .So naturally disappointed.
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Posted 1 day ago
2nd time we've bought from here staff don't 'pounce' on you and just leave you at your leisure its a shame you can only test drive on the car park though but fully understandable under the circumstances (Not sure if my photos uploaded if it has they'll be 4!!!)
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Posted 2 days ago
A good all round experience. Wasn’t pressured into anything. Nice friendly staff. Close to where I live also. A lot of very nice cars to look & choose from. I would definitely recommend direct cars to everyone. I’d buy another car from them in the future. Thanks a lot.
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Posted 2 days ago
A very stress free experience and a great car with really low milage.
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Posted 2 days ago
Was looking for a specific make & model which I found at Direct Cars. Took the car on a test drive, was perfect. Ian the salesman was lovely, friendly, knowledgable but most importantly, was not pushy. Was a gentleman.
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Posted 3 days ago
Lovely experience dealing with Nick. From viewing the car through to pick up everything was great
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Posted 4 days ago
I was undecided exactly what car I wanted to buy so began looking online at Direct cars and narrowed my choice down to 3 vehicles. Shaun was working on the reception desk and took me to the vehicles and left me to sit in and look around them at my leisure. I made my decision and Shaun went through the process in detail and I had a test drive (on the premises at the back). I've bought two vehicles from Direct Cars over the years and like that there is no 'hard sell'. I picked the car up a week later, it had been tested and taxed. Thanks Shaun for a pleasant car buying experience.
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Posted 4 days ago
Friendly no pressure service. The salesman was helpful and gave us time to explore the cars we were interested in, there was no pressure to make an on the spot decision and we felt well looked after
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Posted 5 days ago
The whole buying experience was made so simple and stress free. The fact that I could also do the test drive in their huge lot behind the showroom was an extra bonus. I was quite anxious before hand being a woman of a certain age and, dreading the hard sales technique that I have experienced in the past; but that was definitely not something they employ at Direct Cars. I can't recommend them highly enough. No pressure sales, test drive on the premises if you prefer and super supportive in finding the best finance package for you. Five star every time.
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Posted 5 days ago
First class service very easy transaction and very helpful nothingwas to muchtrouble. Would highly recommend them to anyone
Direct Cars 5 star review on 31st January 2025
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Posted 6 days ago
We came back to Direct Cars to trade a car we had previously purchased 18 months prior due to no longing needing a large vehicle after the passing of both my parents in 2024. The reason we came back was because we received excellent service the first time round with salesman Ian. There is no pressure. Direct cars make buying a car a pleasure. We have to say we are delighted again with our purchase and again the service was top class. Ian is a credit to your team and will be sadly missed when he retires
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Posted 1 week ago
Excellent and enjoyable experience from start to finish. Very friendly and knowledgeable staff
Direct Cars 5 star review on 30th January 2025
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Posted 1 week ago
I would recommend Direct cars to any one who was looking for a car. There not pushy they let you view at your own leisure. Staff are friendly and talk you through the sale in a way you can understand.
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Posted 1 week ago
We have been looking for an additional utility vehicle for our cleaning services company, and we found the very best here at Direct Cars. It came with very low mileage. Intrestingly, due to the distance, we did not inspect the car physically before purchase and it was exactly as decriped, and was delivered safely. A few days after purchase, we had some concerns and Ian was quick to call to provide clarification and reassurance. Thank you to Luke, Daniel and the entire team Global Lifelines Cleaning Services www.globallifelinescleaning.co.uk
Direct Cars 5 star review on 27th January 2025
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Posted 1 week ago
I’m was pleased with the customer service when part exchanging my car for a newer model.
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Posted 1 week ago
Highly professional service - the car arrived in immaculate condition- thank you Daniel for everything.
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Posted 1 week ago
Great effortless service. I saw a car online, reserved it and got it delivered without any stress and fairly quickly. Car arrived in great condition and I’m very happy with it. Thank you 👍
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Posted 1 week ago
Bought a Ford Fiesta from Direct Cars recently. Found the sales staff to be very helpful and no issues with completing the sale and preparation of the car for uplift.
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Posted 2 weeks ago
Good choice of quality cars staff very friendly and helpful
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Posted 2 weeks ago
Direct Cars is rated 4.8 based on 2,101 reviews