Direct Cars Reviews

4.8 Rating 1,907 Reviews
96 %
of reviewers recommend Direct Cars
4.8
Based on 1,907 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Direct Cars Reviews

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 5th March 2024
Michael Rosato
Direct Cars 5 star review on 8th February 2024
Raymond Smith
Direct Cars 5 star review on 26th January 2024
Patricia Heeley
Direct Cars 5 star review on 23rd October 2023
Aleksandra Starosciak
Direct Cars 5 star review on 22nd September 2023
Deborah Jayne Griffiths
Direct Cars 5 star review on 12th August 2023
Glyn David Jackson
Direct Cars 5 star review on 5th August 2023
Wendy Foster
51
Anonymous
Anonymous  // 01/01/2019
I sold the car the after I bought it And I will never buy again from you or ever recommend you
Helpful Report
Posted 10 months ago
Hi, We are saddened to hear this, and ask if you could please get in contact with us to give us some insight to what happened or what we could have possibly done wrong to cause you to feel this way, and to immediately sell your new car. Could there be a possibility we may have been able to rectify any issue if you contacted us after you collected your new car? We will look forward to hearing from you with any feedback. Take care.
Posted 10 months ago
I have bought cars from Direct Cars for over 20 years and use them to service the car too. I was initially disappointed with the valuation of my part exchange, but further investigation proved the valuation to be accurate. The handover of the vehicles went smoothly. I did go back the day after the purchase with a problem and the staff resolved the issue instantly.
Helpful Report
Posted 1 year ago
Thank you once again for choosing us for your new car, we will look forward to seeing you again in the future.
Posted 1 year ago
I spoke to various members of staff and all were polite and knowledgeable. Nick dealt with my purchase, he had many years experience and made me feel comfortable and at ease straight away. The car I bought was well presented and the price was rated ‘good’ by auto trader. When I picked up the car all items on the work sheet had been carried out and I was very pleased overall. I have bought from Direct cars before and would definitely recommend them.
Helpful Report
Posted 1 year ago
Thank you Kathryn, we are happy to hear that you felt at ease and that you are pleased with your purchase. Enjoy your new car and we will look forward to seeing you again in the future.
Posted 1 year ago
I find direct cars the best place to buy a car from they are all friendly helpful and always look after you iv bourt cars from them for well over 10years and will probably continue for over the next ten years dave and shaun are the sales guys to ask for both 5 star 🌟 guys and zed in finance is also a 5 🌟 they all make you feel welcome and help you as much as they can thank you
Helpful Report
Posted 4 years ago
It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.
Helpful Report
Posted 4 years ago
There is no pressure sales so you are free to wander and peruse.The cars they have on display are always newer cars with little or low mileage.This is the fifth car we have purchased from Direct Cars over the last few years and their philosophy has not changed insomuch that you will obtain little or no discount on the price but will always get a good deal all round coupled with great service.I have recommended them to numerous friends and family who in turn have gone onto buy a car from them.
Helpful Report
Posted 5 years ago
Lovely service, no pressure. Enjoyable experience of purchasing my car all thanks to Shaun at the Sheffield branch
Helpful Report
Posted 6 years ago
Good sales team . no car mats , had not been valeted ? lots of dust under head rests and car boot lid , smears on the inside of windscreen .spent two hours to get it up to my standard .leather seat part very dry needed treatment .
Helpful Report
Posted 6 years ago
Direct Cars is rated 4.8 based on 1,907 reviews