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Direct Cars Reviews

4.8 Rating 1,924 Reviews
96 %
of reviewers recommend Direct Cars
Company Reviews Metrics Info
4.8
Based on 1,924 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Direct Cars Reviews

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 5th March 2024
Michael Rosato
Direct Cars 5 star review on 8th February 2024
Raymond Smith
Direct Cars 5 star review on 26th January 2024
Patricia Heeley
Direct Cars 5 star review on 23rd October 2023
Aleksandra Starosciak
Direct Cars 5 star review on 22nd September 2023
Deborah Jayne Griffiths
Direct Cars 5 star review on 12th August 2023
Glyn David Jackson
Direct Cars 5 star review on 5th August 2023
Wendy Foster
51
Anonymous
Anonymous  // 01/01/2019
5
Charlotte Wallage
Charlotte Wallage
Verified Buyer
“Great customer service from the people at direct cars, especially Shaun and Andy who are the two I dealt with when purchasing my car and collecting it. I was made to feel very comfortable and had everything explained thoroughly to me before I signed anything. Absolutely love my car and would definitely recommend their services and will be using them again in future.”
Direct Cars 5 star review on 22nd August 2019
Helpful Report
Posted 4 years ago
5
Julie Radford
Julie Radford
Verified Buyer
“The sales person was very helpful.he went through everything in detail and was very polite.”
Direct Cars 5 star review on 9th August 2019
Helpful Report
Posted 4 years ago
5
Theo Brooks
Theo Brooks
Verified Buyer
“Absolutely over the moon with the service received from Jason everything he said he would do was done with a full whole hearted effort. The recognition for the travel in which we made was also incredible. He is a very important asset to the company and I shall definitely return to purchase my next car. Would once again like to say Thankyou for the amazing service and for sorting me a vehicle which is exactly what I was looking for. Theo brooks”
Direct Cars 5 star review on 8th August 2019
Helpful Report
Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Had a pleasurable car buying experience. Very swift and expertly handled by Jason. Really pleased with the purchase of our Kia Cee’d. Highly recommended”
Direct Cars 5 star review on 8th July 2019
Helpful Report
Posted 4 years ago
5
Rebekah Calver
Rebekah Calver
Verified Buyer
“Wonderful service, all the staff are friendly and helpful. Really happy with my purchase and wouldn’t go anywhere else”
Direct Cars 5 star review on 26th June 2019
Helpful Report
Posted 4 years ago
5
Courtney Gibson
Courtney Gibson
Verified Buyer
“I purchased My car from direct cars a few weeks ago, I contacted them arranged to travel to view the cars I was interested in on Saturday, and was told there and then I could pick the Car up Wednesday! Everything was hassle free, no complications & made my life a lot easier. Couldn’t rate them enough!!”
Direct Cars 5 star review on 30th May 2019
Helpful Report
Posted 4 years ago
5
Jessica Sansone
Jessica Sansone
Verified Buyer
“Fantastic service from start to finish. My sales representative, Shaun, was absolutely amazing and guided me through everything as I had never bought a car from a dealer before. The gentleman in the finance department, Garath, was also brilliant and explained everything. No pressure, and totally hassle free. Quick preparation of my vehicle, and it came out absolutely perfect mechanically and totally spotless inside. Thanks guys!”
Direct Cars 5 star review on 9th May 2019
Helpful Report
Posted 4 years ago
5
Andrew Oxley
Andrew Oxley
Verified Buyer
“Had three cars from Direct cars and I can't fault them,after care service is second to none,and the sales and service staff are absolutely brilliant,can't recomend them highly enough.will definitely use them again when I'm ready for another car. %100.”
Direct Cars 5 star review on 16th November 2018
Helpful Report
Posted 5 years ago
5
John Nicholson
John Nicholson
Verified Buyer
“Excellent staff .And not in your face”
Direct Cars 5 star review on 4th September 2018
Helpful Report
Posted 5 years ago
5
David Grayson
David Grayson
Verified Buyer
“Hassle free buying,very good after sales service.”
Direct Cars 5 star review on 1st August 2018
Helpful Report
Posted 5 years ago
5
Robin Keld
Robin Keld
Verified Buyer
“A superb car buying experience thanks to Nick. A fair price for my trade in and a great price for the new car 😊”
Direct Cars 5 star review on 1st August 2018
Helpful Report
Posted 5 years ago
5
Amelia Cooper
Amelia Cooper
Verified Buyer
“I would highly recommend Direct Cars to anyone. After my dad using them in the past for cars I thought I would give it ago. The thing I liked about them is that you have nobody hassling you and pressuring you into nothing. They will give you the keys and let you wonder around a car you like. Direct Cars have been excellent taking my first car on finance was no trouble or nothing. A special mention to Nick who I dealt with from the first time i walked into direct cars. He said he would call me a week later to check if my car is ok and he did. Great customer service skills. I am in love with my new car and I wouldn't change a thing about it. Thank you. Amelia Cooper”
Direct Cars 5 star review on 24th July 2018
Helpful Report
Posted 5 years ago
5
James Irving
James Irving
Verified Buyer
“Have used many times Direct Cars for services and MOT's, always happy and trust your service and always have the use of a courtesy car which helps. For the second time we have bought car from Andy Benton. He is genuinely a very helpful, friendly and someone we completely trust to give us a good deal but not feel like the traditional car salesman who could put you off buying a car in pushing you into one. Andy i feel is a huge asset to Direct cars and someone who deserves his job there. I work in nursing on a minimum wage so money is precious to me and the choice of car i make. Getting one hundred pounds reduced and a full tank of petrol was a huge bonus and much appreciated. We love our new Mazda3 and everything that went into our experience in buying this time. Thank you especially to Andy Benton and thank you always your team there. Kind wishes, Elaine & James Irving.”
Direct Cars 5 star review on 3rd July 2018
Helpful Report
Posted 5 years ago
5
Andrew Wroe
Andrew Wroe
Verified Buyer
“Got the car I wanted at the price I wanted without the hassle you get from other dealers”
Direct Cars 5 star review on 1st July 2018
Helpful Report
Posted 5 years ago
5
Sally Eves
Sally Eves
Verified Buyer
“Another fanatastic car with great customer service from Andy and Graham. Highly recommend, a returning customer.”
Direct Cars 5 star review on 10th June 2018
Helpful Report
Posted 5 years ago
5
Clare Louise King
Clare Louise King
Verified Buyer
“Very helpful staff and a brilliant service all round. Excellent range or cars to suit everyone. We travelled from quite a distance to Direct Cars to get our car and they very kindly held the car for us until we were able to view it unlike another car dealership we had dealings with. We will definitely be using Direct Cars for future purchases.”
Direct Cars 5 star review on 26th April 2018
Helpful Report
Posted 6 years ago
5
Becky Robinson
Becky Robinson
Verified Buyer
“Ian Whiting dealt with the purchase of my new car and he is very friendly, caring and easily approachable and he knows his stuff! I felt very comfortable in his presence and I absolutely love my new car!!!”
Direct Cars 5 star review on 16th February 2018
Helpful Report
Posted 6 years ago
5
Kenneth Wilkinson
Kenneth Wilkinson
Verified Buyer
“Good selection of cars, all very competitively priced. No hassle, I was left to view the vehicle I was interested in at leisure without any salesman hovering. Reasonable offer on my part exchange vehicle too. Car ready for collection when promised. All in all a most satisfying experience.”
Direct Cars 5 star review on 8th September 2017
Helpful Report
Posted 6 years ago
5
Kita Mortlock
Kita Mortlock
Verified Buyer
“Bought a second hand car and service was excellent car was serviced mot etc and ready for collection when required.”
Direct Cars 5 star review on 16th August 2017
Helpful Report
Posted 6 years ago
Direct Cars is rated 4.8 based on 1,924 reviews
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