Direct Cars Reviews

4.8 Rating 2,290 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,290 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.”

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Posted 6 years ago

“great place to purchase my car very good choice of makes….left to look around…dealt with Nicholas. very easy purchase my car.”

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Posted 9 hours ago

“Excellent, extremely helpful, no pressure selling and great communication.”

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Posted 13 hours ago

“Easy going no pressure purchases and friendly staff from start to finish, even director level. Work with you to make sure you have a handover of vehicle and a smooth future ride.”

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Posted 1 day ago

“I've bought cars from Direct Cars and I have never been disappointed.”

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Posted 1 day ago

“Absolutely fantastic experience buying my new car with Direct Cars, great vehicle and condition of car as well as good communication of information passed on to me whilst I made my choice. Easy set up of finance. Would return when it’s time to buy again!!”

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Posted 4 days ago

“Everything was grand”

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Posted 6 days ago

“Amazing service from the staff , brilliant from start to finish and could not be happier”

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Posted 1 week ago

“We travelled from Teesside first to look at the car,and on the following Sunday again to purchase the vehicle and drive it away.I found the whole experience relaxing, with no pressure at all from the salesman. The car was and still is perfectly presented.”

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Posted 1 week ago

“I had a great buying experience with Direct Cars, from the quick email response to my initial enquiry through to driving my new car away. Friendly, knowledgeable staff and a great all round service.”

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Posted 1 week ago

“Direct car was very good. I have only deal with Ian Whiting, and he deals with me very very good. What a gentleman.”

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Posted 1 week ago

“The sales man was very helpful but the car smells badly. Of the previous owner smoking tried to clean will keep on trying to clear the smell”

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Posted 1 week ago

“Very easy to buy a car, no pressure from sales personnel, it was actually a very pleasant experience .”

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Posted 1 week ago

“Excellent place to buy a car from. No pressure and very helpful staff.”

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Posted 1 week ago

“The whole sales experience was very good indeed, the salesman was not pushy and everything was explained to me in a respectful and non condescending way. The vehicle had a couple of faults which were corrected prior to pick up. I was well pleased.”

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Posted 1 week ago

“Sorted my car deal out with Ian, lovely guy, very helpfull. Done my part exchanged and jumped into my new car very quickly and was very happy with it. All in all , happy experience. Thanks Ian .”

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Posted 1 week ago

“Helpful. Not pushy. Listened and acted on any concerns.”

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Posted 1 week ago

“Excellent, reliable.”

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Posted 2 weeks ago

Thanks Ronald, enjoy your new car and see you again soon.

Posted 1 week ago

“Efficient and straightforward.”

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Posted 2 weeks ago

Thanks Patricia, it's good to hear you found us straightforward and efficient. Enjoy your new car and see you again in the future.

Posted 1 week ago

“Recently purchased a car from Direct Cars - it's the first time we've used them and can honestly say the experience was a good one. No pushy sales techniques and the car was presented in really nice condition when we picked it up. We did have a minor issue crop up, but this was dealt with under warranty with no problem. Would definitely use again. One minor point as constructive feedback - the courtesy car was desperate for a clean on the inside. Hadn't been done for a good while.”

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Posted 2 weeks ago

Thanks Darren for your great feedback, enjoy your new car and see you again.

Posted 1 week ago

“The first time I've ever enjoy led car shopping”

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Posted 2 weeks ago

Thank you Julie and it's great to hear that it is the first time you have enjoyed car shopping when dealing with us. Enjoy your new car and see you again soon.

Posted 1 week ago

Direct Cars is rated 4.8 based on 2,290 reviews