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Direct Cars Reviews

4.8 Rating 1,965 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

4.8

Based on 1,965 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 7th July 2024

Direct Cars 5 star review on 7th July 2024

Direct Cars 5 star review on 5th March 2024

Direct Cars 5 star review on 8th February 2024

Direct Cars 5 star review on 26th January 2024

Patricia Heeley

Direct Cars 5 star review on 23rd October 2023

Aleksandra Starosciak

Direct Cars 5 star review on 22nd September 2023

Deborah Jayne Griffiths

53

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second car I have bought from Direct Cars, brilliant experience both times. Polite and helpful staff, absolutely no pressure to buy. Prices are fair and vehicles well displayed and described. New car was ready on time and perfectly valeted. Special thanks to Ian Whiting who was my contact throughout. Everything a car dealership should be, I hope I can buy all my future cars from Direct Cars.”

Posted 4 months ago

Thank you Peter for your kind words and sharing about the brilliant experience you had, we will pass on your thanks to Ian. Enjoy your new car and see you again in the future.

Posted 4 months ago

“The service we received from Tom at Direct Cars was excellent. We are really pleased with the vehicle we have purchased and the process was very easy and straightforward. Thank you, Jane”

Posted 4 months ago

Thank you jane, we are happy to hear about the excellent service you received from Tom and that you found everything straightforward and easy, we will pass your comments on to him. Enjoy your new car and see you again.

Posted 4 months ago

“A great car buying experience would definitely use them again in the future”

Direct Cars 5 star review on 5th March 2024

Posted 4 months ago

Thanks Michael, good to hear you had a great car buying experience dealing with us. Enjoy your new car and see you again in the future.

Posted 4 months ago

“Excellent service throughout. No high pressure sales. Delighted with our car. Ian couldn't have looked after us any better.”

Posted 4 months ago

Thank you Steve, glad you enjoyed our no pressure sales process and the excellent service we provide. Enjoy your new car and see you soon.

Posted 4 months ago

“Love the process at Direct Cars. You can browse around without being bombarded by staff. They let you take the keys to have a look inside the car and you can have a test drive if you so wish. Purchased my last 3 cars from Direct Cars. Always done the deal with Shaun Palmer. Shaun is great in his role, is happy to listen to any questions and answer accordingly. Shaun will go above and beyond to make you feel at ease and handles every sale in a professional manner. I look forward to using Direct Cars and Shaun when I need my next vehicle.”

Posted 4 months ago

Thanks Paul, we will pass your kind comments on to Shaun and it is good to know that you loved the process and our no pressure policy. Enjoy your new vehicle and see you soon.

Posted 4 months ago

“Excellent service, friendly, honest staff!”

Posted 4 months ago

Thank you Michael, good to hear you found our service excellent and our staff honest and friendly. Enjoy your new car and see you again in the future.

Posted 4 months ago

“We would recommend Direct Cars. We liked being able to look around the cars ourselves without any pressure. Test driving on site gave us the chance to get a feel for the car in our own time. The car sold itself really, as it was spotless. The transaction was smooth, paperwork clear and easy to access etc. The quality of the photos and video on the website were high. We purchased a car nearly 7 years old and it felt like new when we collected it.”

Posted 4 months ago

Thanks Claire for your kind words, enjoy your new car and see you again soon.

Posted 4 months ago

“Best car sales I have ever dealt with.”

Posted 4 months ago

Thank you Sandra, this great to know that you found us to be the best you have ever dealt with. Enjoy your new car and see you again soon.

Posted 4 months ago

“Direct Cars is an easy to approach car sales company with finance help. No pressure on buying, answers queries on cars during and after sales.”

Posted 4 months ago

Thanks Soham, we're happy to hear you found us easy to approach and the help we gave. Enjoy your new car and see you again.

Posted 4 months ago

“Having read other reviews of Direct Cars, I bought my car from them. They were every bit as good as other buyers said - helpful, straightforward and pleasant. I would buy from them again. Highly recommended.”

Posted 4 months ago

Thanks Nigel, it's good to hear you trusted the reviews of our previous customers and found us straightforward, pleasant and helpful. Enjoy your new car and see you again soon.

Posted 4 months ago

“Very good car dealership, quick to answer any questions, Really good place to buy a vehicle”

Posted 4 months ago

Thank you Jamie, enjoy your new car and see you again in the future.

Posted 4 months ago

“Friendly, helpful service. Everything went smoothly. Pleased with the car.”

Posted 4 months ago

Thanks, we are happy to hear you are with your purchase and that everything went smoothly. Enjoy your new car and see you again soon.

Posted 4 months ago

“Very impressed with this company. Service and communication was excellent, I had Shaun to see me through the whole process and he was friendly and helpful. Everything that they said would be completed on the car between deposit and pick up was done. Would definitely use again, thank you.”

Posted 5 months ago

Thank you Jennifer, glad you found the whole process helpful and friendly, and that you are very impressed with us and Shaun's communication and service. Enjoy your new car and see you soon.

Posted 4 months ago

“I would definitely recommend this company if looking for a good car. The car that we saw and bought was as exactly as described on their website. Once that we had decided they did everything for us including all paperwork transfers. Brilliant service. They couldn’t do enough for us.”

Posted 5 months ago

Thanks Gareth for your kind words. Enjoy your new car and see you again.

Posted 4 months ago

“Brilliant service, very helpful, not at all pushy like some places”

Posted 5 months ago

Thanks Zoe, great to hear you enjoyed our no pressure approach and found the service to be brilliant. Enjoy your new car and see you again in the future.

Posted 5 months ago

“2nd car purchased and no problem”

Posted 5 months ago

Thank you Susan for choosing us once again, enjoy your new car and see you soon.

Posted 5 months ago

“From the minute i arrived at the site is was very striaght forward and done in a friendly manner with Shaun Palmer, his approach was professional, accurate, friendly and speedy which is what you want. The whole process was fantastic!!”

Posted 5 months ago

Thanks Andrew, good to hear you found the whole process fantastic and everything straight forward. Enjoy your new car and see you again soon.

Posted 5 months ago

“Very helpful and they dont follow you around whist you are looking for the right car”

Posted 5 months ago

Thank you, glad you found us to be very helpful. Enjoy your new and see you again in the future.

Posted 5 months ago

“Brilliant not pushy sales structure. Regular contact maintained and easy finance structure.”

Posted 5 months ago

Thank you Melanie, enjoy your new car and see you soon.

Posted 5 months ago

“Good buying experience, no pressure from sales amen, very helpful. Parcel shelf was missing in the vehicle I bought, didn’t notice it until I got home! I contacted the salesman Tom who sorted it all out for me.”

Posted 5 months ago

Thanks Paul, good to know you enjoyed the experience and our no pressure policy. Enjoy your new car and see you again soon.

Posted 5 months ago

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Direct Cars is rated 4.8 based on 1,965 reviews