Direct Cars Reviews

4.8 Rating 2,477 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 18th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with the service received when buying my new car. Shaun was really helpful throughout and made the whole process easy and stress free.”

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Posted 3 weeks ago

Thanks Kathryn, it's great to hear you found everything stress free and easy. Enjoy your new car and see you again soon.

Posted 1 week ago

“Pleasant buying experience. Very friendly and engaging staff.”

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Posted 4 weeks ago

Thank you Jayne for sharing your kind words, enjoy your new car and see you again soon.

Posted 1 week ago

“Purchasing a car made so easy. No pressure selling and a lovely sales advisor added to the whole experience.”

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Posted 4 weeks ago

Thanks Julia, we're pleased to hear you found the experience easy. Enjoy your new car and see you again soon.

Posted 1 week ago

“I have purchased 3 cars from Direct Cars now and have always found the experience to be excellent. Ability to review car, test drive and then discuss purchase. Car was perfect when collected.”

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Posted 1 month ago

Thank you Richard for choosing us once again, enjoy your new car and we will look forward to seeing you again soon.

Posted 1 week ago

“Knowledgeable pleasant staff members. No pressure to buy. Would recommend to anyone looking to buy a good car.”

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Posted 1 month ago

Thanks Alison, enjoy your new car and see you again.

Posted 1 week ago

“Excellent service all round, especially from Dan in sales making my first ever purchase from Direct Cars a pleasure. Thank you.”

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Posted 1 month ago

Thank you Allison for your kind words, enjoy your new car and see you again in the future.

Posted 1 week ago

“Very friendly members of staff both helpful and knowledgeable ..”

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Posted 1 month ago

Thank you Trevor, enjoy your new car and see you again soon.

Posted 1 month ago

“I had a very good and hassle free experience purchasing my new car from Direct Cars. I was left to test drive and examine the car without any pressure or pushiness whatsoever. Nick Wardle was on hand however to answer my queries. He guided me through the handover process when I part exchanged my old vehicle and all went smoothly on the day regarding paperwork etc. I've had my new car a week now and loving it.”

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Posted 1 month ago

Thanks Joan, we're pleased to know you enjoyed our no hassle policy. Enjoy your new car and see you again.

Posted 1 month ago

“Excellent experience dealing with Direct Cars Saw yhe car I wanted on website Your sales consultant Nic Wardle explained all Ivwanted to know Was able to drive and inspect the car on my own Purchrd car collected it the following week very satisfied with the car and service would definitely recommend Direct cars”

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Posted 1 month ago

Thanks Stephen for your kind words, enjoy your new car and see you in the future.

Posted 1 month ago

“It was a hassle free experience & when we identified an issue test driving the car it was checked over & repaired prior to us buying it in a no quibble at all situation. Would highly recommend for a good range of quality used cars in one place”

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Posted 1 month ago

Thank you Remi, enjoy your new car and see you again.

Posted 1 month ago

“Very friendly & helpful staff. Shaun was great & guided us through our purchase. No pressurised selling & we found just what we needed. Would definately recommend Direct Cars.”

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Posted 1 month ago

Thank you Stephen, we're pleased to hear you found our staff helpful and friendly and we will pass this on to all involved. Enjoy your new car and see you again soon.

Posted 1 month ago

“Excellent service, helpful and knowledgeable. Will definitely recommend to friends and family.”

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Posted 1 month ago

Thanks Nina, enjoy your new car and see you again in the future.

Posted 1 month ago

“Friendly and great service. Asked to test drive a car which we fell in love with and purchased. There was no typical pushy sales tactics and we were given all the available options to us with the ability to make our own choice. Have used Direct Cars in the past and the experience then was the same as now. Would highly recommend.”

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Posted 1 month ago

Thanks Jamie for your great comments, enjoy your new car and see you again.

Posted 1 month ago

“Purchasing experience was great easy and fast very little hassle however incorrect delivery date was printed on paperwork However car was handed over with brake pads all around below 15% wear and valet quality was sub par large boot print left on passenger seat had to clean it myself properly”

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Posted 1 month ago

Hi Jacob, Thanks for your review. We're pleased to hear that you found our service great when you purchased your car. However we apologise about the issue you have found with the brakes and the valet, as this sounds like it is below our usual standards. If you could please contact us and we will be sure to rectify these issues. Despite this we hope you are enjoying your new car and will look forward to seeing you again soon.

Posted 1 month ago

“Direct cars is the first place I go when I am changing car. The staff are always very friendly and helpful. They do not pressure you into buying and let you browse the cars at your leisure. The cars are well priced and I have regularly gone to direct cars. I would recommend them to anyone.”

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Posted 1 month ago

Thanks Thomas for choosing us once again, enjoy your new car and see you again soon.

Posted 1 month ago

“Just bought my 2nd vehicle from you and its such a pleasant experience.. No hassle left to walk around with no pushy sales people... Would definitely recommend..”

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Posted 1 month ago

Thank you Janet, enjoy your new car and see you again in the future.

Posted 1 month ago

“Tom breeze was very good, everything went smoothly more than I expected and the motor is fantastic”

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Posted 1 month ago

Thank you Martin, enjoy your new car and see you again soon.

Posted 1 month ago

“Absolutley no hassle or pressure. I was just left alone looking at the car that I ended up buying. Same again when driving the car around to get the feel of things. Friendly staff and just an around positive experience. Extra marks for having prices on cars rather than faffing around with QR codes. Makes it so much better when you have a budget to work with and you can see price straight away.”

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Posted 2 months ago

Thanks Steven for sharing your positive experience, we're pleased to hear you enjoyed our no hassle no pressure policy. Enjoy your new car and see you again in the future.

Posted 1 month ago

“First rate experience m, all very helpful. I have bought from Direct Cars previously and had a hassle free experience each time . Staff leave you to browse at leisure but are there to assist when needed. Enjoying my new car. Thanks to Tom for his assistance.”

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Posted 2 months ago

Thank you Peter, great to hear you chose to return to us due to our no hassle policy. Enjoy your new car and see you again soon.

Posted 1 month ago

“Great service from Nick, no fuss. Thank you”

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Posted 2 months ago

Thanks David, enjoy your new car and see you again soon.

Posted 1 month ago

Direct Cars is rated 4.8 based on 2,477 reviews