Direct Cars Reviews

4.8 Rating 2,414 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,414 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and pricing”

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Posted 1 month ago

Thank you Simon for your feedback, enjoy your new car and see you again.

Posted 3 weeks ago

“Great car buying experience, we were left to look around for as long as we needed with absolutely no pressure from anyone. Shaun was really helpful and and informative. Would definitely recommend Direct Cars and would use again without a doubt”

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Posted 1 month ago

Thanks Paula, it's our pleasure to hear you found your recent experience great and enjoyed our no pressure policy. Enjoy your new car and see you again soon.

Posted 3 weeks ago

“Absolutely loved our experience with direct cars, very professional and no hassle, kept informed from start to picking up our new car, the experience was made complete with Shaun Palmers helpfulness and guidance, we felt completely relaxed as buying a new car can be an anxious time, there was no rushing we did everything in our time and Shaun’s help and kindness helped us to decide to make a purchase, thanks again, would highly recommend Direct Cars to anyone.”

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Posted 1 month ago

Thank you Dianne, it's a pleasure to hear you loved your recent experience and that Shaun made you feel relaxed throughout, we will be sure to pass your comments on to him. Enjoy your new car and we will look forward to seeing you again.

Posted 3 weeks ago

“All good no issues”

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Posted 1 month ago

Thank you, we're happy to hear everything went smoothly with no issues for you. Enjoy your new car and see you again in the future.

Posted 3 weeks ago

“All went OK, the vehicle is running and looking well.”

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Posted 1 month ago

Thank you Brian for sharing your feedback, enjoy your new car and see you again.

Posted 3 weeks ago

“All business done in a very quick,calm and civil manner Thankyou Shaum.”

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Posted 1 month ago

Thanks Graham, it's great to hear all was to your satisfaction. Enjoy your new car and see you soon.

Posted 3 weeks ago

“The service we received was well informed, honest and to-the-point. We were there to buy a car, which we did. No BS, No product upselling, No salesman fluff or PCP pushing. Just good people providing a good service in a way that best suited the customer and situation. Really happy with the new motor so far. Would 100% recommend.”

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Posted 1 month ago

Thank you, we're pleased to hear you enjoyed our service. Enjoy your new car and see you again.

Posted 3 weeks ago

“Very happy with the service I had .matthew Elliott brilliant the service receptionist great got made a lovely mug of tea from the manager the mechanic was first rate will tell others about your service”

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Posted 1 month ago

Thank you Tony for sharing your experience, we're happy to hear you enjoyed the tea and that everything was to your satisfaction. Enjoy your new car and see you again.

Posted 3 weeks ago

“Great buy and thanks to Nick for help and support to buying a lovely car . Nice hassle free buying .”

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Posted 1 month ago

Thanks Lynda, we're glad you enjoyed our no hassle policy and we will pass your thanks on to Nick. Enjoy your new car and see you soon.

Posted 3 weeks ago

“Nice friendly staff and not pushy to sell the car and listen to what we were after in a car”

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Posted 1 month ago

Thank you Stephen for sharing your kind feedback, enjoy your new car and see you again soon.

Posted 3 weeks ago

“The overall experience of purchasing was great. We required some scratches removing from the vehicle which they did. However we are waiting on the rear view mirror to be replaced which Matthew has assured us will happen. An we are waiting to be informed when this part is to arrive at Direct Cars.”

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Posted 1 month ago

Thank you Curtis, we're happy to hear you found the experience great and we'll be in touch soon once the new mirror arrives. Enjoy our new car and see you soon.

Posted 1 month ago

“I was offered a test drive of the car of my choice and was given all the information about what price options I had and didn’t feel pressured by any of it”

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Posted 1 month ago

Thank you Lee, we're pleased to hear you enjoyed our no pressure policy. Enjoy your new car and see you again in the future.

Posted 1 month ago

“Sean the salesman was very informative and professional”

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Posted 1 month ago

Thanks for sharing, enjoy your new car and see you again.

Posted 1 month ago

“People at direct cars very polite and knowledgable”

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Posted 1 month ago

Thanks for sharing your feedback, enjoy your new car and see you soon.

Posted 1 month ago

“Could not recommend enough, very helpful and professional. Made buying a car straight forward and they ensured everything was perfect before I collected my car.”

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Posted 1 month ago

Thanks Leanne, happy to hear you found our staff members professional and helpful. Enjoy your new car and see you again.

Posted 1 month ago

“The service was fantastic I would highly recommend direct Cars had cars from there before very efficient and helpful wouldn't go anywhere else”

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Posted 1 month ago

Thank you for sharing about your recent fantastic service that you received, we're pleased to hear everything was to your liking. Enjoy your new car and see you again.

Posted 1 month ago

“No pressure service. Everyone so helpful but happy to leave you alone if all you want to do is browse. We’re more than pleased with our new car and would highly recommend Direct Cars. One slight critisism, and a very minor one is that our new car needed a service msg board resetting which, I was told, was a 20 minute job. It should have been done before we collected the car yet we’ve had to wait 3 weeks for the issue to be addressed.”

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Posted 1 month ago

Hi Paul, Thank you for your kind words and we are pleased to hear you enjoyed our no pressure service, we would also like to offer our apologies for the wait in getting the service light reset. Enjoy your new car and we will look forward to seeing you again.

Posted 1 month ago

“I've had many cars from Direct Cars and have always been satisfied with the sales experience”

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Posted 1 month ago

Thanks Yvonne for choosing us once again, enjoy your new car and see you again in the future.

Posted 1 month ago

“Called in looking for new car and dealt with by Nick Wardle. Not pushy but informative.Pleased with treatment by all staff and I’ve no hesitation in recommending Direct Cars.Will certainly be back for any future purchase.Ive already recommended you to my neighbour”

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Posted 1 month ago

Thank you Arthur, we're pleased to hear everything was to your satisfaction. Enjoy your new car and we will look forward to seeing you again.

Posted 1 month ago

“Matt who helped us was very professional and delivered on everything he said he would when he saw with no issues or delays. Excellent service would go back again if I needed another car”

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Posted 1 month ago

Thanks Christopher for your kind words, enjoy your new car and see you soon.

Posted 1 month ago

Direct Cars is rated 4.8 based on 2,414 reviews