Direct Cars Reviews

4.8 Rating 2,451 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,451 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 29th May 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was easy to navigate making the job of finding the right car for my family a good one. I arranged to hold the car as I was travelling from Durham as the price was very competitive and when I arrived there was no pressure selling and allowed us time to make the correct decision. I would recommend this company”

Helpful Report

Posted 1 month ago

Thanks Gary for your kind words, enjoy your new car and see you again soon.

Posted 1 month ago

“Regularly purchase from Direct Cars. A good selection to choose from. No pressure upon arrival, you can peruse cars at your leisure, then when you're ready to make a purchase, the staff are very professional and keep you informed on everything right up to driving your new car away.”

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Posted 1 month ago

Thank you Paul for choosing us once again, we hope you are enjoying your new car and will look forward to seeing you soon.

Posted 1 month ago

“I found purchasing my new car from direct cars relaxing nothing was too much trouble staff were friendly and communicated with me at every step . Car was ready on time. I'm very pleased with my car, this is my third car from direct cars.”

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Posted 1 month ago

Thanks Stephen for choosing us again, we're pleased to hear you found the whole experience relaxing. Enjoy your new car and see you again soon.

Posted 1 month ago

“good service good to deal with , Tom very friendlly .”

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Posted 1 month ago

Thank you Tony, enjoy your new car and see you in the future.

Posted 1 month ago

“Would recommend.friendly staff,no pressure selling,very good selection of vehicles. As easy a process as is possible.”

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Posted 1 month ago

Thank you Paul for sharing, we hope you are enjoying your new car and will look forward to seeing you again.

Posted 1 month ago

“Excellent service,staff very helpful.”

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Posted 1 month ago

Thank you Stephen for your kind words, enjoy your new car and see you again in the future.

Posted 1 month ago

“Excellent customer service, friendly, would definitely recommend.”

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Posted 1 month ago

Thank you Wendy, we are happy to hear you found our customer service to be excellent. Enjoy your new car and see you soon.

Posted 1 month ago

“Excellent service, all relevant information provided. No pressure sales.”

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Posted 1 month ago

Thanks Garry, we're happy to know you found our service excellent and enjoyed our no pressure policy. Enjoy your new car and see you again soon.

Posted 1 month ago

“Vary good form the start to finish great place lovely selection cars Sean and Dan vary Helpful”

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Posted 1 month ago

Thanks Christopher, we're pleased to hear everything was to your satisfaction. Enjoy your new car and see you again.

Posted 1 month ago

“I'd seen the car i was after on Direct Cars website, having never been before I was unsure to expect, one thing I can't deal with is heavy handed salesmen/ women I was so relieved when I eventually talked to someone, no pushy sales at all Shaun was the perfect gent to deal with,”

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Posted 1 month ago

Thank you for sharing your recent experience, we hope you are enjoying your new car and will look forward to seeing you again soon.

Posted 1 month ago

“Great car great service”

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Posted 1 month ago

Thank you Kenneth, enjoy your new car and see you again soon.

Posted 1 month ago

“I love coming as they just leave you to browse 0 pressure. This is my 3rd car from them and Tom has sold me the last 2 even though the latest one I new i wantee it without any pitch”

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Posted 1 month ago

Thank you Kirsty for choosing us once again and sharing your kind words, enjoy your new car and see you again soon.

Posted 1 month ago

“Great Service from all departments vehicle excellent and prepared first class”

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Posted 1 month ago

Thanks Stephen for sharing your kind words, enjoy your new car and we will look forward to seeing you again.

Posted 1 month ago

“this my second car i have bought from them & the service as always spot on very friendly staff .”

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Posted 1 month ago

Thank you Martyn for choosing us once again, enjoy your new car and see you soon.

Posted 1 month ago

“Found my car on direct cars website, very polite and helpful staff..sorted my finance out very quickly”

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Posted 1 month ago

Thank you Carol, enjoy your new car and see you again soon.

Posted 1 month ago

“Fantastic service really friendly would recommend to anyone 👍”

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Posted 1 month ago

Thank you, we're pleased to know you found our service fantastic. Enjoy your new car and see you again soon.

Posted 1 month ago

“Very pleased with my car, and the help and assistance from the sales advisor was excellent.”

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Posted 1 month ago

Thanks Alan, glad to hear you are very pleased and found our sales advisor to be excellent and helpful. Enjoy your new car and see you soon.

Posted 1 month ago

“When i went to look at a car at direct cars the people were help full took me to the car to look at then left me alone to have a good look round, when I went back into to see someone they were helpful and explained Everything tom me they also answered questions I wanted to know about the ins and outs about the car and other matters I was pleased how I was treated. Would recommend.”

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Posted 2 months ago

Thank you for your great comments, enjoy your new car and we will look forward to seeing you again soon.

Posted 1 month ago

“IT'S A PLEASURE TO SHOP FOR A CAR THEY LEAVE YOU ALONE AND WHEN YOU WANT THEM THEY'ER VERY HELPFUL I'VE BOUGHT TWO THERE NOW THERE'S A GOOD RANGE OF CARS TO LOOK AT”

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Posted 2 months ago

Thank you for your kind words, enjoy your new car and look forward to seeing you again.

Posted 1 month ago

“COMPREHENSIVE STOCK WHICH IS WELL PREPARED . STAFF VERY HELPFUL AND WELCOMING BUT DO NOT PRESSURE YOU AS SOON AS YOU ARRIVE . NICK WARDLE WHO DEALT WITH US WAS HELPFUL AND WELCOMING AS MENTIONED ABOVE AND HAD A VERY FRIENDLY MANNER . ALTOGETHER AN EXCELLENT EXPERIENCE.”

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Posted 2 months ago

Thank you Carl for sharing your kind words, we're pleased to hear you found the experience excellent. Enjoy your new car and look forward to seeing you soon.

Posted 1 month ago

Direct Cars is rated 4.8 based on 2,451 reviews