Direct Cars Reviews

4.8 Rating 2,310 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great place to purchase my car very good choice of makes….left to look around…dealt with Nicholas. very easy purchase my car.”

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Posted 3 weeks ago

Thank you Mark, happy to hear you found everything very easy and that we are a great place visit. Enjoy your new car and see you soon.

Posted 2 weeks ago

“Excellent, extremely helpful, no pressure selling and great communication.”

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Posted 3 weeks ago

Thank you, glad you found us excellent and enjoyed our no pressure policy. Enjoy your new car and see you again.

Posted 2 weeks ago

“Easy going no pressure purchases and friendly staff from start to finish, even director level. Work with you to make sure you have a handover of vehicle and a smooth future ride.”

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Posted 3 weeks ago

Thank you Sarah for your great comments, enjoy your new car and we look forward to seeing you again soon.

Posted 3 weeks ago

“I've bought cars from Direct Cars and I have never been disappointed.”

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Posted 3 weeks ago

Thank you Peter for choosing us again, enjoy your new car and we will see you again soon.

Posted 3 weeks ago

“Absolutely fantastic experience buying my new car with Direct Cars, great vehicle and condition of car as well as good communication of information passed on to me whilst I made my choice. Easy set up of finance. Would return when it’s time to buy again!!”

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Posted 4 weeks ago

Thanks Michelle for sharing that you found us absolutely fantastic, we hope you are enjoying your new car and we will look forward to seeing you again in the future.

Posted 3 weeks ago

“Everything was grand”

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Posted 1 month ago

Thank you Daniel, enjoy your new car and see you in the future.

Posted 3 weeks ago

“Amazing service from the staff , brilliant from start to finish and could not be happier”

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Posted 1 month ago

Thank you Rochelle for your kind words, enjoy your new car and see you again.

Posted 3 weeks ago

“We travelled from Teesside first to look at the car,and on the following Sunday again to purchase the vehicle and drive it away.I found the whole experience relaxing, with no pressure at all from the salesman. The car was and still is perfectly presented.”

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Posted 1 month ago

Thanks Peter, we're to hear you found your experiencing relaxing. Enjoy your new car and see you again soon.

Posted 3 weeks ago

“I had a great buying experience with Direct Cars, from the quick email response to my initial enquiry through to driving my new car away. Friendly, knowledgeable staff and a great all round service.”

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Posted 1 month ago

Thanks Louise, it is lovely to hear you found the experience great and enjoyed the service you received. Enjoy your new car and see you again.

Posted 3 weeks ago

“Direct car was very good. I have only deal with Ian Whiting, and he deals with me very very good. What a gentleman.”

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Posted 1 month ago

Thank you Esther for your very kind words and we will be sure to pass them on to Ian, Enjoy your new car and see you again soon.

Posted 3 weeks ago

“The sales man was very helpful but the car smells badly. Of the previous owner smoking tried to clean will keep on trying to clear the smell”

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Posted 1 month ago

Hi Paul, We are happy to hear you found our sales advisor very helpful and we are sorry to hear that you have an unpleasant odour from the previous owner, if you would like to contact us we will be happy to arrange to try and rectify this. Enjoy your new car and we will look for to seeing you again soon.

Posted 3 weeks ago

“Very easy to buy a car, no pressure from sales personnel, it was actually a very pleasant experience .”

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Posted 1 month ago

Thank you, we are happy to hear you found our no pressure policy a very pleasant experience. Enjoy your new vehicle and see you again soon.

Posted 3 weeks ago

“Excellent place to buy a car from. No pressure and very helpful staff.”

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Posted 1 month ago

Thank you, it's great to hear you found us an excellent place to buy from and found our staff very helpful. Enjoy your new car and we will look forward to seeing you again soon.

Posted 3 weeks ago

“The whole sales experience was very good indeed, the salesman was not pushy and everything was explained to me in a respectful and non condescending way. The vehicle had a couple of faults which were corrected prior to pick up. I was well pleased.”

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Posted 1 month ago

Thanks Peter, we are glad to hear you are well pleased with the whole experience. Enjoy your new car and see you soon.

Posted 3 weeks ago

“Sorted my car deal out with Ian, lovely guy, very helpfull. Done my part exchanged and jumped into my new car very quickly and was very happy with it. All in all , happy experience. Thanks Ian .”

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Posted 1 month ago

Thank you, it's good to know you found it a happy experience and we will pass your comments on to Ian. Enjoy your new car and see you again.

Posted 3 weeks ago

“Helpful. Not pushy. Listened and acted on any concerns.”

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Posted 1 month ago

Thank you Keith, enjoy your new car and see you soon.

Posted 3 weeks ago

“Excellent, reliable.”

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Posted 1 month ago

Thanks Ronald, enjoy your new car and see you again soon.

Posted 1 month ago

“Efficient and straightforward.”

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Posted 1 month ago

Thanks Patricia, it's good to hear you found us straightforward and efficient. Enjoy your new car and see you again in the future.

Posted 1 month ago

“Recently purchased a car from Direct Cars - it's the first time we've used them and can honestly say the experience was a good one. No pushy sales techniques and the car was presented in really nice condition when we picked it up. We did have a minor issue crop up, but this was dealt with under warranty with no problem. Would definitely use again. One minor point as constructive feedback - the courtesy car was desperate for a clean on the inside. Hadn't been done for a good while.”

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Posted 1 month ago

Thanks Darren for your great feedback, enjoy your new car and see you again.

Posted 1 month ago

“The first time I've ever enjoy led car shopping”

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Posted 1 month ago

Thank you Julie and it's great to hear that it is the first time you have enjoyed car shopping when dealing with us. Enjoy your new car and see you again soon.

Posted 1 month ago

Direct Cars is rated 4.8 based on 2,310 reviews