Direct Cars Reviews

4.8 Rating 2,320 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,320 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

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“Pleasant salesman, no pressures , dealt with our request to see and purchase a car. Even delivered it to my home as I had an insurance problem. Would recommend.”

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Posted 4 weeks ago

Thank you Janet for sharing your great comments, enjoy your new car and see you again.

Posted 2 weeks ago

“Excellent service prompt reply to initial enquiry and all staff were very helpful”

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Posted 4 weeks ago

Thank you John, enjoy your new car and see you soon.

Posted 2 weeks ago

“This is our fourth car from Direct. The service is excellent and sales team friendly and helpful, especially Ian whom we have dealt with several times.”

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Posted 1 month ago

Thank you once again Paul for choosing us, we will pass your kind words on to Ian. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 2 weeks ago

“Bought from them before, and would use them again.. and again. Helpful, no pressure…”

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Posted 1 month ago

Thanks Richard for choosing us again, enjoy your new car and see you again.

Posted 2 weeks ago

“Excellent service from Nick”

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Posted 1 month ago

Thanks Beverley, great to know you found Nick's service excellent. Enjoy your new car and see you again.

Posted 1 month ago

“Great staff all happy to help and easy to approach. They also leave you to look around without bothering you constantly and always great service. Used many times and will continue to use.”

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Posted 1 month ago

Thank you once again for choosing us and we are pleased to hear you find all our staff easy to approach and helpful. Enjoy your new car and see you again very soon.

Posted 1 month ago

“I’ve recently purchased 2 vehicles for my company from Direct Cars and the service from start to finish was 10/10. Tom and Gareth are exceptional at their job: knowledgable, patient and super helpful with anything I ask. I will 100% be coming back to Direct Cars in future. Thanks for providing me with 2 wonderful new vehicles.”

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Posted 1 month ago

Thank you Rachel for choosing us to supply your company with 2 new vehicles, we will pass your very kind words on to Gareth and Tom. We hope they both continue to suit your needs and we will look forward to doing business again with you in the future.

Posted 1 month ago

“Good customer service. Everything explained. Would recommend.”

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Posted 1 month ago

Thank you very much Gaynor for your comments, enjoy your new car and see you soon.

Posted 1 month ago

“Excellent service, no pushy salesmen. Answered all my questions . Really pleased with my new car!.”

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Posted 1 month ago

Thank you Richard for your kind words, enjoy your new car and see you again.

Posted 1 month ago

“Excellent service and very easy transaction/sale... Daniel was professional throughout the sale, making it so easy with the trade in and collection. Would definitely recommend Direct Cars”

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Posted 1 month ago

Thanks Nigel, glad to hear you found our service excellent and we will pass your kind comments on to Daniel. Enjoy your new car and see you again soon.

Posted 1 month ago

“great place to purchase my car very good choice of makes….left to look around…dealt with Nicholas. very easy purchase my car.”

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Posted 1 month ago

Thank you Mark, happy to hear you found everything very easy and that we are a great place visit. Enjoy your new car and see you soon.

Posted 1 month ago

“Excellent, extremely helpful, no pressure selling and great communication.”

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Posted 1 month ago

Thank you, glad you found us excellent and enjoyed our no pressure policy. Enjoy your new car and see you again.

Posted 1 month ago

“Easy going no pressure purchases and friendly staff from start to finish, even director level. Work with you to make sure you have a handover of vehicle and a smooth future ride.”

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Posted 1 month ago

Thank you Sarah for your great comments, enjoy your new car and we look forward to seeing you again soon.

Posted 1 month ago

“I've bought cars from Direct Cars and I have never been disappointed.”

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Posted 1 month ago

Thank you Peter for choosing us again, enjoy your new car and we will see you again soon.

Posted 1 month ago

“Absolutely fantastic experience buying my new car with Direct Cars, great vehicle and condition of car as well as good communication of information passed on to me whilst I made my choice. Easy set up of finance. Would return when it’s time to buy again!!”

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Posted 1 month ago

Thanks Michelle for sharing that you found us absolutely fantastic, we hope you are enjoying your new car and we will look forward to seeing you again in the future.

Posted 1 month ago

“Everything was grand”

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Posted 1 month ago

Thank you Daniel, enjoy your new car and see you in the future.

Posted 1 month ago

“Amazing service from the staff , brilliant from start to finish and could not be happier”

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Posted 1 month ago

Thank you Rochelle for your kind words, enjoy your new car and see you again.

Posted 1 month ago

“We travelled from Teesside first to look at the car,and on the following Sunday again to purchase the vehicle and drive it away.I found the whole experience relaxing, with no pressure at all from the salesman. The car was and still is perfectly presented.”

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Posted 1 month ago

Thanks Peter, we're to hear you found your experiencing relaxing. Enjoy your new car and see you again soon.

Posted 1 month ago

“I had a great buying experience with Direct Cars, from the quick email response to my initial enquiry through to driving my new car away. Friendly, knowledgeable staff and a great all round service.”

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Posted 1 month ago

Thanks Louise, it is lovely to hear you found the experience great and enjoyed the service you received. Enjoy your new car and see you again.

Posted 1 month ago

“Direct car was very good. I have only deal with Ian Whiting, and he deals with me very very good. What a gentleman.”

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Posted 1 month ago

Thank you Esther for your very kind words and we will be sure to pass them on to Ian, Enjoy your new car and see you again soon.

Posted 1 month ago

Direct Cars is rated 4.8 based on 2,320 reviews