Direct Cars Reviews

4.8 Rating 2,210 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,210 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of cars Left to look around with no pressure Swift admin Very satisfied”

Helpful Report

Posted 2 days ago

Thanks Malcolm, good to know you are very satisfied. Enjoy your new car and see you soon.

Posted 1 day ago

“Our second car from Direct Cars and once again really pleased with our purchase, great service from Nicholas Wardle in sales, gave us a good price on our trade in and we love the new car.”

Helpful Report

Posted 4 days ago

Thanks Susan for your kind words, we will pass them on Nick. Enjoy your new car and see you again in the future.

Posted 1 day ago

“We had an excellent experience with Direct Cars customer service was second to none. To de able to browse and view the cars without being pressurised to buy was great. Ian was absolutely fantastic when we decided to purchase a car we had viewed. Everything was dealt with easily, smoothly and swiftly. All we had to do was literally pick up our new car,no hassle or pressure. Ian is a great guy and an absolute credit to Direct Cars. Thank you Direct Cars for an amazing experience. We love are new car Dawn &Colin meacham”

Helpful Report

Posted 1 week ago

Thank you Dawn and Colin for sharing your kind words about your recent experience, we will be sure to pass them on to Ian. Enjoy your new car and we will look forward to seeing you again soon.

Posted 1 day ago

“My car was a day late in picking up but was well informed about this due to waiting parts The overall experience was brilliant was allowed to look round car without anyone brothering us and would buy again form direct cars”

Helpful Report

Posted 1 week ago

Thanks Phillip, great to hear you had brilliant experience dealing with us. Enjoy your new car and see you soon.

Posted 1 day ago

“Luke who we dealt with was very friendly and we felt well looked after during the whole process of buying our new car”

Helpful Report

Posted 1 week ago

Thank you Kathryn for kind words, enjoy your new car and see you again soon.

Posted 1 day ago

“Great experience. All staff have been very helpful and friendly and I feel confident about my new car purchase. Keep up the good work! Thanks”

Helpful Report

Posted 1 week ago

Thank you Angela for sharing your great experience, enjoy your new car and see you again in the future.

Posted 1 day ago

“It was very easy to buy my car from Direct Cars. From start to finish everything went smoothly and to time. The salesman was very helpful and professional. Overall a great experience thank you.”

Helpful Report

Posted 1 week ago

Thank you, glad to hear you had a great experience and found everything easy and smooth. Enjoy your new car and see you soon.

Posted 1 day ago

“Ian whiting is the straightest car salesman I’ve ever met there is a screwdriver missing from the toolbox but Ian said he would get me one”

Helpful Report

Posted 1 week ago

Thank you Peter, enjoy your new car and see you again.

Posted 1 day ago

“Love my new car sales were fabulous made me feel comfortable and at ease thankyou very much”

Helpful Report

Posted 2 weeks ago

Thanks Joanne, good to hear you felt at ease and comfortable by us. Enjoy your new car and see you soon.

Posted 1 day ago

“Everything went OK as expected, car no big problems just seems to be a bolt missing from the boot area that could be sorted when I come back for no plates fitting, other than that quite happy up to now with purchase.”

Helpful Report

Posted 2 weeks ago

Thank you John, enjoy your new vehicle and see you again soon.

Posted 1 day ago

“I recently bought a car from Direct Cars, and I couldn’t be happier with the experience – especially thanks to Luke, the salesman who looked after me. As a young woman, I’ve had my fair share of car sales experiences where I’ve felt pressured or talked down to, but that definitely wasn’t the case here. Luke was professional, approachable, and genuinely listened to what I needed. I never once felt pressured or patronised. He worked hard to make sure I was getting a fair deal and did everything he could to meet my needs. The team were open to negotiation, transparent, and made the whole process feel smooth and stress-free. I felt really looked after and left feeling confident in my purchase. I would absolutely recommend Direct Cars – and especially Luke – to anyone looking for a fair, respectful, and supportive car-buying experience.”

Helpful Report

Posted 2 weeks ago

Thank you Charlotte, it's great to hear about your recent experience and the way you was cared for by Luke, we will be sure to pass your great comment's on to him. Enjoy your new car and we will look forward to seeing you again.

Posted 1 day ago

“Buying a car made easy! Lovely staff, no sales pressure. Car identified on line, saw it, had a test drive, bought it. It was given a service and MOT before collected.”

Helpful Report

Posted 2 weeks ago

Thanks Katherine, great to hear you found it easy and enjoyed our no pressure policy when making your purchase. Enjoy your new car and we will look forward to seeing you again soon.

Posted 1 day ago

“Ian was very professional and helpful. Showed us in depth how the instruments worked on the car we bought.”

Helpful Report

Posted 2 weeks ago

Thank you Arwel, enjoy your new car and see you again soon.

Posted 1 day ago

“Excellent professional service offered from viewing to collecting. All staff very helpful. Choice of vehicles excellent”

Helpful Report

Posted 2 weeks ago

Thank you Marie, glad to hear you found our service professional and excellent. Enjoy your new vehicle and we'll see you again soon.

Posted 1 day ago

“Very impressed with the sales and the service received. Very relaxed and no pressure.”

Helpful Report

Posted 3 weeks ago

Thanks Philip, it's good to know you found our no pressure attitude relaxing and that you are very impressed with the service received. Enjoy your new car and see you soon.

Posted 1 day ago

“Ian Whiting the sales advisor is a personable friendly helpful knowledgeable man the whole process was a great experience.The vehicle I bought is upto now a pleasure to operate.I would recommend direct cars.”

Helpful Report

Posted 3 weeks ago

Thank you Graham for your kind words and we will be sure to pass them on to Ian. Enjoy your new vehicle and see you again soon.

Posted 1 day ago

“This is our 8th car and each time the buying experience is so easy no hassle from the sales team which is a big tick in my book all the cars we've had have been excellent we still have our Kuga which we've owned for 6 yes now as well as our latest buy only a few days ago keep up the great work all at direct cars. Especially Lan whiting & Nick waddle.”

Helpful Report

Posted 3 weeks ago

Thanks Nigel for choosing us once again and for your very kind words. Enjoy your new car and we will look forward to seeing you again soon.

Posted 1 day ago

“Pleasure to deal with Ian, happy with the car, I’d go back!!!”

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Posted 4 weeks ago

Thanks Paul, enjoy your new car and see you again.

Posted 1 day ago

“Great customer service. Explained everything in detail with no pressure to buy. Have already recommended to others go to Direct Cars. Will definitely go back in the future.”

Helpful Report

Posted 4 weeks ago

Thank you, it's great to know you found our service great and enjoyed our no pressure policy. Enjoy your car and see you soon.

Posted 1 day ago

“Great service”

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Posted 1 month ago

Thank you Tracy, enjoy your new vehicle and see you again in the future.

Posted 1 day ago

Direct Cars is rated 4.8 based on 2,210 reviews