Direct Cars Reviews

4.8 Rating 2,139 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,139 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and without pressure”

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Posted 19 hours ago

“Excellent staff and very good customer service”

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Posted 23 hours ago

“People at direct cars were helpful and understood what I needed”

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Posted 3 days ago

Thank you Kelly, enjoy your new vehicle and see you again in the future.

Posted 1 day ago

“I visited Direct Cars on several occasions before I made my purchase. The staff were approachable and not pushy. It was refreshing to be able to simply buy a car, book a collection date and drive it away.”

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Posted 5 days ago

Thank you Michelle, enjoy your new car and see you again soon.

Posted 1 day ago

“Fantastic experience - the team were friendly, knowledgeable and low-pressure, and made sure everything went smoothly with my purchase. Highly recommended!”

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Posted 5 days ago

Thanks Catherine, glad to know you found the experience fantastic and enjoyed our no pressure policy. Enjoy your new car and see you again.

Posted 1 day ago

“The whole experience from seeing a car on line, ringing up to arrange to see it, the test drive, the trade in, the preparation and pick up, were ultra smooth, very friendly, and professional. Dan made us feel special, looked after and valued. I give everything a 10/10 ....well done, and thank you 😊👍”

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Posted 5 days ago

Thanks Malcolm, great to hear you found everything ultra smooth and that Dan made you feel special. We will pass your great comments on to him and we hope you are enjoying your new car and we will look forward to seeing you again in the future.

Posted 1 day ago

“From the start until I received my Car, the service was Outstanding, Better than most I have had in the past. Daniel Ringrose explained everything about the car, etc. He is a Credit to the Company It takes a lot to impress me, but Direct cars Have Thank-you Daniel”

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Posted 6 days ago

Thank you Allan for your kind words and we will be sure to share them with Daniel. Enjoy your new car and see you again soon.

Posted 1 day ago

“Very friendly and personal attention and service. Very happy with the company.”

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Posted 6 days ago

Thanks Tania, enjoy your new car and see you soon.

Posted 1 day ago

“First class service, Daniel extremely helpful without being pushy. This is the third time using Direct Cars & we would definitely use them again.”

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Posted 6 days ago

Thank you John, enjoy your new car and see you soon for number 4!

Posted 1 day ago

“Great experience, very polite and friendly nothing was to much trouble THANKS Nick”

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Posted 1 week ago

Thank you Raymond, glad to hear found the experience great and we will pass your thanks on to Nick. Enjoy our new vehicle and see you again.

Posted 1 day ago

“Very welcoming not pushy the staff allow you to walk round and never bother you I have used them before and if I ever get another car I would use the again without hesitation”

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Posted 1 week ago

Thanks Paul, enjoy your new car and see you again in the future.

Posted 1 day ago

“I have had really bad experiences with different dealers in the past. Tom was excellent at Direct Cars. Not at all pushy but very helpful. Called to give updates and everything he said he would do happened which was great. I love my new car and would definitely use Direct Cars again.”

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Posted 1 week ago

Than you Alethea, we will pass your kind words on to Tom. Enjoy your new car and see you soon.

Posted 1 day ago

“this company is second to none. It is my second purchase from them. Shaun dealt with me from start to finish. No pushy sales men. You are left to puruse then they will open the car and leave iPhoto have a look round. Shaun is a credit to direct card and I would highly recommend this company of you are looking to change your car.”

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Posted 1 week ago

Thanks Karen for sharing your kind comments, enjoy your new car and see you again soon.

Posted 1 day ago

“Brought my last 4 cars from these guys never had a problem never been disappointed, helpful courteous , brilliant!”

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Posted 1 week ago

Thank you Lorraine for choosing us once again and your kind words, enjoy your new car and we will see you again in the future for number 5!

Posted 1 day ago

“The service from start to finish was flawless. Would highly recommend. Sean was a fantastic guy to deal with.”

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Posted 2 weeks ago

Thank you Hayley for your great feedback, enjoy our new car and see you again soon.

Posted 1 week ago

“Very attentive friendly a good experience”

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Posted 2 weeks ago

Thanks Kevin, great to hear you found it a good friendly experience. Enjoy your new vehicle and see you soon.

Posted 1 week ago

“All the staff at direct cars where very helpful and friendly”

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Posted 2 weeks ago

Thank you, great to hear you found our staff members friendly and helpful. Enjoy your new car and see you again.

Posted 1 week ago

“Excellent choice of good class vehicles. Sales personnel were informative in all manners”

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Posted 2 weeks ago

Thanks David for your kind words, enjoy your new car and see you again in the future.

Posted 1 week ago

“Good car buying experience as usual. Have purchased a number of car's from Direct Car's & they've always been great. Our salesman, Ian was knowledgeable & nothing was too much trouble.”

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Posted 2 weeks ago

Thank you David for sharing your recent experience, we will be sure to pass your kind words on to Ian. Enjoy your new vehicle and see you soon.

Posted 1 week ago

“Good customer service, wide choice of vehicles to choose from and a smooth buying experience”

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Posted 2 weeks ago

Thank you for your kind words, enjoy your new car and see you again soon.

Posted 1 week ago

Direct Cars is rated 4.8 based on 2,139 reviews