Direct Cars Reviews

4.8 Rating 2,290 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,290 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great place to purchase my car very good choice of makes….left to look around…dealt with Nicholas. very easy purchase my car.”

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Posted 12 hours ago

“Excellent, extremely helpful, no pressure selling and great communication.”

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Posted 15 hours ago

“Easy going no pressure purchases and friendly staff from start to finish, even director level. Work with you to make sure you have a handover of vehicle and a smooth future ride.”

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Posted 1 day ago

“I've bought cars from Direct Cars and I have never been disappointed.”

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Posted 1 day ago

“Absolutely fantastic experience buying my new car with Direct Cars, great vehicle and condition of car as well as good communication of information passed on to me whilst I made my choice. Easy set up of finance. Would return when it’s time to buy again!!”

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Posted 4 days ago

“Everything was grand”

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Posted 6 days ago

“Amazing service from the staff , brilliant from start to finish and could not be happier”

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Posted 1 week ago

“I had a great buying experience with Direct Cars, from the quick email response to my initial enquiry through to driving my new car away. Friendly, knowledgeable staff and a great all round service.”

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Posted 1 week ago

“Direct car was very good. I have only deal with Ian Whiting, and he deals with me very very good. What a gentleman.”

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Posted 1 week ago

“Very easy to buy a car, no pressure from sales personnel, it was actually a very pleasant experience .”

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Posted 1 week ago

“Excellent place to buy a car from. No pressure and very helpful staff.”

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Posted 1 week ago

“The whole sales experience was very good indeed, the salesman was not pushy and everything was explained to me in a respectful and non condescending way. The vehicle had a couple of faults which were corrected prior to pick up. I was well pleased.”

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Posted 1 week ago

“Sorted my car deal out with Ian, lovely guy, very helpfull. Done my part exchanged and jumped into my new car very quickly and was very happy with it. All in all , happy experience. Thanks Ian .”

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Posted 1 week ago

“Helpful. Not pushy. Listened and acted on any concerns.”

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Posted 1 week ago

“Excellent, reliable.”

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Posted 2 weeks ago

Thanks Ronald, enjoy your new car and see you again soon.

Posted 1 week ago

“Efficient and straightforward.”

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Posted 2 weeks ago

Thanks Patricia, it's good to hear you found us straightforward and efficient. Enjoy your new car and see you again in the future.

Posted 1 week ago

“Recently purchased a car from Direct Cars - it's the first time we've used them and can honestly say the experience was a good one. No pushy sales techniques and the car was presented in really nice condition when we picked it up. We did have a minor issue crop up, but this was dealt with under warranty with no problem. Would definitely use again. One minor point as constructive feedback - the courtesy car was desperate for a clean on the inside. Hadn't been done for a good while.”

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Posted 2 weeks ago

Thanks Darren for your great feedback, enjoy your new car and see you again.

Posted 1 week ago

“The first time I've ever enjoy led car shopping”

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Posted 2 weeks ago

Thank you Julie and it's great to hear that it is the first time you have enjoyed car shopping when dealing with us. Enjoy your new car and see you again soon.

Posted 1 week ago

“I'm one of those people who doesn't particularly like visiting car salesroom's, but needs must. Direct Cars were excellent. No pressure selling but there when you needed help. Great selection of vehicles.. Particular mention must go to Ian, who was exceptional. If there is a next time buying a car, Direct Cars will be the first place we check. Highly recommended.”

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Posted 2 weeks ago

Thank you Dale for your very kind words and we will be sure to pass your great comments on to Ian. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 1 week ago

“We have bought our last 5 cars from here now. They have always been friendly and helpful, we have been loyal to them because they always take care of us and they dont pressure you too much, they let you come to them when you are ready they dont bombard you like some may out there. We will continue to buy our cars from here as they have always done well for us not only for sales but also service and MOTs as well.”

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Posted 2 weeks ago

Thanks Shane for your loyalty and coming to us once again, enjoy your new new car and we will look forward to seeing you again very soon.

Posted 1 week ago

Direct Cars is rated 4.8 based on 2,290 reviews