Direct Cars Reviews

4.8 Rating 2,211 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very attentive friendly a good experience”

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Posted 3 months ago

Thanks Kevin, great to hear you found it a good friendly experience. Enjoy your new vehicle and see you soon.

Posted 3 months ago

“All the staff at direct cars where very helpful and friendly”

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Posted 3 months ago

Thank you, great to hear you found our staff members friendly and helpful. Enjoy your new car and see you again.

Posted 3 months ago

“Excellent choice of good class vehicles. Sales personnel were informative in all manners”

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Posted 4 months ago

Thanks David for your kind words, enjoy your new car and see you again in the future.

Posted 3 months ago

“Good car buying experience as usual. Have purchased a number of car's from Direct Car's & they've always been great. Our salesman, Ian was knowledgeable & nothing was too much trouble.”

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Posted 4 months ago

Thank you David for sharing your recent experience, we will be sure to pass your kind words on to Ian. Enjoy your new vehicle and see you soon.

Posted 3 months ago

“Good customer service, wide choice of vehicles to choose from and a smooth buying experience”

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Posted 4 months ago

Thank you for your kind words, enjoy your new car and see you again soon.

Posted 3 months ago

“Had quiet a few cars from Direct Cars over the years. They don't hassle you, they are fair with trade in prices. The member of staff who dealt with us was polite and explained everything to us clearly. It was a very smooth buying experience.”

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Posted 4 months ago

Thank you Carol for choosing us again, enjoy your new car and see you again soon.

Posted 3 months ago

“Excellent service provided , made buying a car a pleasure , taking all the paperwork , dis posing of old car etc out of the way Very professional ,”

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Posted 4 months ago

Thanks Craig, great to know you found the service we provided pleasurable. Enjoy your new vehicle and see you again.

Posted 3 months ago

“The Absolute Best Buying Experience Ever! I Didn’t know car dealers like this still existed. Quality cars & Fantastic customer service. I have no hesitation in recommending Direct Cars to all my family & friends. Thank you Luke !!”

Direct Cars 5 star review on 20th February 2025

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Posted 4 months ago

Thank you Karen, it's great to hear you found it the best buying experience ever and we will be sure to pass your thanks on to Luke. Enjoy your new vehicle and see you again.

Posted 3 months ago

“Excellent service, tom the sales team, was very helpful 👏.”

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Posted 4 months ago

Thank you Gary, enjoy your new car and speak to you again soon.

Posted 3 months ago

“Excellent customer service. Definitely recommend to family and friends. Special thank you to the Senior Sales Adviser who made my purchase in buying my new car so easy Kind Regards Sharon. Happy Customer!”

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Posted 4 months ago

Thanks Sharon, great to hear you are a happy customer and found the customer service excellent. Enjoy your new car and we will look forward to seeing you again.

Posted 3 months ago

“Great service beautiful new car very happy with service”

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Posted 4 months ago

Thank you, we're happy to hear you are very happy with the service you received. Enjoy your new car and see you again.

Posted 3 months ago

“From start to finish service was excellent nothing was to much trouble for Luke.”

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Posted 4 months ago

Thank you, glad you found everything excellent form start to finish. Enjoy your new car and see you soon.

Posted 3 months ago

“Nice, fast, professional service”

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Posted 4 months ago

Thank you Slawomir, enjoy your new vehicle and see you again.

Posted 3 months ago

“I have bought from direct cars before and I have had the same professional service with every purchase your staff are a credit to your business and I look forward to seeing you again in the future when the t comes to change my vehicle. Well done direct cars”

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Posted 4 months ago

Thanks John for choosing us once again and sharing your kind words. Enjoy your new car and we will look forward to seeing you again.

Posted 3 months ago

“Been considering changing for a while finally got around to actually doing something about it. Spotted a karoq we fancied so rang to book a viewing. Day of visit the vehicle was ready outside and we were able to have a little test in what used to be a car park. On return to the show room we requested a test drive,no problem. On return we sat down for a chat and haggle 😁. Got a new mot ,new front brakes.Very happy with the experience no pressure. The salesman Ian kept us informed of the status right up to collection,also got a reasonable trade in price.”

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Posted 4 months ago

Thank you, great to know you enjoyed our no pressure policy and was very happy with your experience. Enjoy your new car and see you again in the future.

Posted 3 months ago

“We was very happy with the service we had good customer service service”

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Posted 4 months ago

Thank you Michael, good to hear you are very happy with the service you received. Enjoy your new car and see you again.

Posted 3 months ago

“Plenty of choice. Plenty of willing sales people. Nothing too much trouble for Luke, Ian and David - thankyou! Excellent turnaround from purchasing my vehicle to driving it home. I felt very comfortable and looked after from start to finish by said mentioned efficient, caring staff.”

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Posted 4 months ago

Thank you Lynn, we will pass your comments and kind words on to all involved. Enjoy your new car and see you again soon.

Posted 3 months ago

“Great choice of cars, clear information and pricing on every vehicle and on the website. You can look round without being hassled, and when you are ready for help the sales staff are excellent. A test drive was arranged very easily and the process of buying and collecting the vehicle was very efficient. I wouldn't hesitate to recommend.”

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Posted 4 months ago

Thank you very much for kind words, enjoy your new vehicle and see you again.

Posted 3 months ago

“Shaun and Nick were ultimate professionals and went through everything I needed to know”

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Posted 4 months ago

Thank you John, enjoy your new car and see you soon.

Posted 3 months ago

“Very pleased with my new car purchase from direct cars nice and relaxed process nothing too much trouble thank you Tom Breeze”

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Posted 4 months ago

Thanks Stephen, great to hear you are very pleased and we will pass your thanks on to Tom. Enjoy your new car and see you again.

Posted 4 months ago

Direct Cars is rated 4.8 based on 2,211 reviews