Direct Cars Reviews

4.8 Rating 2,255 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,255 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 6th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealt with Tom who was a no fuss sales person which for us worked really well. He was direct and straight forward about the car we purchased and it made buying a car a lot less stressful! Thank you Tom…….we were surprised how long it took to get the car (2 weeks from the deal being finalised and the car was paid for so we haven’t had as long a wait for a car before) we understand the wait was because of the volume of cars you sell and we did have to have a few things looked at by Fiat Warranty. Overall a great place to see a car you like, test drive (although not the best test drive) get the deal done and drive away feeling good about it all!”

Direct Cars 5 star review on 19th April 2025

Helpful Report

Posted 4 months ago

Thank you Jeremy for your kind words and we're pleased to hear you found it a stress less experience, apologies about the wait to collect with the volume we have sold lately and we are pleased you drove away feeling good. Enjoy your new and see you again soon.

Posted 4 months ago

“I have a good carry on with direct cars this is the fourth car I’ve purchased and never had any problems so I will always look there first”

Helpful Report

Posted 4 months ago

Thanks Stephen for once again coming to us, enjoy your new car and see you again soon.

Posted 4 months ago

“I have purchased around five cars from Direct Cars, I have found all the cars to have been really good buys, always good quality vehicles, that are easily maintained, Direct Cars provide great customer service, I appreciate the fact that there is no hard sell, but they are there when you need advice, Ian was great, he explained workings of the vehicle as I was switching a manual drive for an Automatic Transmission , the be paperwork is minimal and easy to understand, I had a good experience from start to finish and my new vehicle was handed over to be in immaculate condition overall Direct Cars sell very reliable cars at good prices well worth a visit.”

Helpful Report

Posted 4 months ago

Thank you Gillian for once again choosing us and for your very kind words. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 4 months ago

“Excellent service had a small issue with the vehicle that was sorted without any issues. Our salesman Luke was superb very happy.”

Helpful Report

Posted 4 months ago

Thanks Ralph, enjoy your new car and see you again soon.

Posted 4 months ago

“Was pleased with the sales person a d purchase”

Helpful Report

Posted 4 months ago

Thank you, great to hear you are pleased with everything. Enjoy your new vehicle and see you again.

Posted 4 months ago

“Always a pleasure to visit direct cars , found my car online , visited with no hassle whatsoever, my 4 th car from them , highly recommended”

Helpful Report

Posted 4 months ago

Thank you Julian for coming to us once again, enjoy your new car and we will look forward to seeing you again soon.

Posted 4 months ago

“Ian was very helpful and explained everything as we went through our purchase. We love the car, we were happy with the part exchange, and feel we have got excellent value for money.”

Helpful Report

Posted 4 months ago

Thanks Jayne for your kind comments and we will pass them on to Ian. Enjoy your new car and see you soon.

Posted 4 months ago

“No pressure excellent friendly atmosphere, wide range of vehicles, easy to contact , and answered everything asked , customer service was outstanding and a breath of fresh air from other car sales , would recommend anyone pay them a visit and I will definitely return thankyou”

Helpful Report

Posted 4 months ago

Thanks Paul, great to hear you enjoyed the atmosphere and our friendly no pressure service. Enjoy your new car and see you again soon.

Posted 4 months ago

“I found my car online and when I visited Direct Cars to see it there was no pressure and the staff were really helpful.”

Helpful Report

Posted 4 months ago

Thank you for your kind words, enjoy your new vehicle and see you again in the future.

Posted 4 months ago

“No hassle ,no hard sell,very friendly,would definitely shop for a car there again .”

Helpful Report

Posted 4 months ago

Thanks Harold, glad you enjoyed our no hassle no pressure policy. Enjoy your new car and we will see you in the future.

Posted 4 months ago

“No pushy salespeople got a good deal”

Helpful Report

Posted 4 months ago

Thanks Martin, enjoy your new car and see you again.

Posted 4 months ago

“Very good relaxed buying experience from start to finish 👌”

Helpful Report

Posted 4 months ago

Thank you Steven, enjoy your new car and see you again.

Posted 4 months ago

“Excellent service sorting out paper work, road tax etc. pleased with the new car.”

Helpful Report

Posted 5 months ago

Thanks Charles, enjoy your new vehicle and see you again.

Posted 4 months ago

“The whole process was completely stress free, there was no pressure to purchase.The customer service and after care are brilliant and Luke was brilliant”

Helpful Report

Posted 5 months ago

Thanks Garry, great to know you found the whole process stress free and we will pass your kind words on to Luke. Enjoy your new car and see you soon.

Posted 4 months ago

“Direct cars were really great. No pressure to buy, they let me wander around without any hassle but then when I was ready to discuss we’re happy to sit down with me. Test drove several cars before deciding. Ian was very helpful and very patient, as I didn’t know what I was looking for at all to start with. I would definitely recommend them, and would buy from them in the future.”

Helpful Report

Posted 5 months ago

Thank you Joanne, we're happy to hear you enjoyed our no hassle no pressure policy and we will be sure to pass your kind words on to Ian. Enjoy your new car and see you again in the future.

Posted 4 months ago

“We found all aspects of the service first rate. We have had several cars from here and always been very happy with them.”

Helpful Report

Posted 5 months ago

Thanks Phil for your kind words, enjoy your new vehicle and see you again.

Posted 4 months ago

“The service I recieved was first class has it had been with the last five cars I have bought from you.”

Helpful Report

Posted 5 months ago

Thank you William for choosing us again and it's fantastic to hear you found our service first class. Enjoy your new car and we will look forward to seeing you again soon.

Posted 4 months ago

“fabulous service , would definetley recommend and use again”

Helpful Report

Posted 5 months ago

Thanks Vivienne, enjoy your new vehicle and see you again in the future.

Posted 4 months ago

“Great staff & very happy with my new car.”

Helpful Report

Posted 5 months ago

Thanks David, enjoy your new vehicle and see you again.

Posted 4 months ago

“Only one thing their was no owners manual so could you send me one please apart from that I got a great deal so yes I would tell them to come to direct cars and yes I would tell them they would get deal”

Helpful Report

Posted 5 months ago

Thanks Cameron, we will look into the owners manual for you, apart from that glad everything was to your satisfaction. Enjoy your new car and see you soon.

Posted 4 months ago

Direct Cars is rated 4.8 based on 2,255 reviews