Direct Cars Reviews

4.8 Rating 2,460 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 29th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Luke made the whole process easy and everything went smoothly. He explained everything step by step during the purchase and couldn’t have asked for more. Very professional and dedicated his time to be with no interruptions. Very competent and knowledgeable. Excellent service from all involved.”

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Posted 6 months ago

Thank you Samantha for your great feedback, it's great to hear Luke made everything smooth and easy for you throughout your purchase and we will be sure to pass your kind words on to him. Enjoy your new car and we will look forward to seeing you again soon.

Posted 6 months ago

“I experienced very good customer service from Direct Cars. Tom made the process of buying a car very easy, no hard sell, no pressure, just a very straightforward process and I am very pleased with my new car”

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Posted 6 months ago

Thank you Julie, great to hear you found everything easy and straightforward. Enjoy your new car and see you again.

Posted 6 months ago

“Recently purchased a car from Direct Cars with the very helpful and professional Matthew. The entire experience was very smooth, no issues and I do believe that they offered a fair and reasonable part exchange deal. We have purchased previously from Direct Cars, and would definately do so again and would recommend. Thank you Matthew.”

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Posted 6 months ago

Thank you Andrea for your lovely words and we will make sure we pass them on to Matthew. Enjoy your new car and see you again soon.

Posted 6 months ago

“Always a happy experience at direct cars no pushy salesman look round cars at own pase any questions Always happy to help.my salesman Thomas Breeze very helpful and knowledgeable in every way.10/10 Thanks.”

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Posted 6 months ago

Thank you Kenneth for your great feedback, enjoy your new vehicle and see you soon.

Posted 6 months ago

“Excellent service throughout. Nick Wardle showed me a range of cars suited to my needs. I am extremely pleased with my new car. I will highly recommend Direct Cars.”

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Posted 6 months ago

Thanks Beverley, we are pleased to hear you found our service excellent. Enjoy your new car and see you soon.

Posted 6 months ago

“All I can say is thank you. Tom was very helpful and made the ease of buying a car very smooth. I love my new car it was presented to me on collection in pristine condition. I cannot fault Direct Cars in any way.”

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Posted 6 months ago

Thank you Margaret for your very kind words and we will be sure to pass them on to Tom. Enjoy your new car and see you again in the future.

Posted 6 months ago

“Great to deal with, no hastle transaction, very helpful, everything went according to plan, would highly reccommend.”

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Posted 6 months ago

Thank you Christine for your kind comments, we are pleased to hear everything was to your satisfaction. Enjoy your new car and see you again soon.

Posted 6 months ago

“Bought our previous car from them so went back again. They let you browse at your leisure are not pushy at all no hassle. Luke was polite ,friendly and professional. Everything went through smoothly. Thoroughly recommend.”

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Posted 7 months ago

Thank you Susan for choosing us again and your kind words, enjoy your new car and see you soon.

Posted 7 months ago

“I recently purchased a Nissan Juke from Direct Cars and part exchanged my car. I love my new car and found the salesperson Matt to be extremely helpful and friendly. The entire experience was very easy and straightforward. Matt was not pushy at all, which we appreciated. I would definitely buy from them again. Very Happy 😊”

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Posted 7 months ago

Thank you Joanne for your kind comments and we will make sure to pass them on to Matt, also we are pleased to hear you found everything straightforward and easy. Enjoy your new car and see you again.

Posted 7 months ago

“This is the second car we have purchased from direct cars over the years . The custservice we received was great . We liked how we weren't jumped on and pestered like most car show rooms . Daniel was very helpful amd would highly recommend. We love our new car”

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Posted 7 months ago

Thanks Antony for your kind words and we will be sure to pass them on to Daniel, enjoy your new car and we will look forward to seeing you again.

Posted 7 months ago

“The sales guy Shaun was helpful and straight to the point no messing around. Fast process.”

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Posted 7 months ago

Thank you Michael, enjoy your new car and see you again.

Posted 7 months ago

“The staff at Directcars were very helpful in every step from viewing the car to the day I drove it away. I would definitely buy from them again.”

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Posted 7 months ago

Thank you Allan, glad you found us helpful throughout. Enjoy your new car and see you again in the future.

Posted 7 months ago

“Very good service. Looked after well as I'm taking over the driving now. My husband has bad eye sight so l wanted a car l felt comfortable in. Still getting used to my new car but l am very happy with my choice.”

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Posted 7 months ago

Thank you Janet, enjoy your new car and see you soon.

Posted 7 months ago

“Great service and Great car.”

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Posted 7 months ago

Thank you Derek for your kind words, enjoy your new car and see you again soon.

Posted 7 months ago

“Brilliant service always”

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Posted 7 months ago

Thank you Lisa, enjoy our new car and see you again soon.

Posted 7 months ago

“We've just bought our sixth car from Direct Cars and they have always been excellent cars, great service and post purchase customer service. We'll be back again for our next one.”

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Posted 7 months ago

Many thanks for choosing us once again, enjoy our new car and we will look forward to seeing you again for number seven.

Posted 7 months ago

“No high pressure sales but friendly service. Great car, fair price, nicely prepared.”

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Posted 7 months ago

Thanks David, great to hear you enjoyed our no pressure friendly service. Enjoy your new car and we hope to see you in the future

Posted 7 months ago

“I would definitely recommend Direct Cars Sheffield to purchase your next vehicle. From the moment we walked in, there is such a relaxed atmosphere. Nobody pressuring you to buy buy. We took our time to decide, then collected our vehicle the following week. Great service, always kept upto date, great service. Thank you”

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Posted 7 months ago

Thank you Victoria for your very kind words and we are pleased you found our service great and relaxed. Enjoy your new car and see you again soon.

Posted 7 months ago

“I never thought I'd say this but buying a car from Direct Cars was a stress free and pleasant experience! I always expect the hard sell after agreeing a price for the numerous extras that are presented but I only had to say that I just wanted the car, nothing else once! Luke was a lovely sales person and he did not mention the extras again. The whole team are very friendly, the trade in price for my old car was good and I would certainly recommend this company. I will definitely buy from them again.”

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Posted 7 months ago

Thank you Colin, we're please to hear you found everything pleasant and stress free, we will be sure to pass your great comments on to Luke. Enjoy your new car and see you again in the future.

Posted 7 months ago

“Great service from start to finish. Staff are very friendly and helpful. We are so pleased with our new car. Highly recommend.”

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Posted 8 months ago

Thank you Mandy for sharing about the great service you received, enjoy your new car and we will look forward to seeing you again soon.

Posted 7 months ago

Direct Cars is rated 4.8 based on 2,460 reviews