Direct Cars Reviews

4.8 Rating 2,292 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,292 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and personal attention and service. Very happy with the company.”

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Posted 7 months ago

Thanks Tania, enjoy your new car and see you soon.

Posted 7 months ago

“First class service, Daniel extremely helpful without being pushy. This is the third time using Direct Cars & we would definitely use them again.”

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Posted 7 months ago

Thank you John, enjoy your new car and see you soon for number 4!

Posted 7 months ago

“Great experience, very polite and friendly nothing was to much trouble THANKS Nick”

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Posted 7 months ago

Thank you Raymond, glad to hear found the experience great and we will pass your thanks on to Nick. Enjoy our new vehicle and see you again.

Posted 7 months ago

“Very welcoming not pushy the staff allow you to walk round and never bother you I have used them before and if I ever get another car I would use the again without hesitation”

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Posted 7 months ago

Thanks Paul, enjoy your new car and see you again in the future.

Posted 7 months ago

“I have had really bad experiences with different dealers in the past. Tom was excellent at Direct Cars. Not at all pushy but very helpful. Called to give updates and everything he said he would do happened which was great. I love my new car and would definitely use Direct Cars again.”

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Posted 7 months ago

Than you Alethea, we will pass your kind words on to Tom. Enjoy your new car and see you soon.

Posted 7 months ago

“this company is second to none. It is my second purchase from them. Shaun dealt with me from start to finish. No pushy sales men. You are left to puruse then they will open the car and leave iPhoto have a look round. Shaun is a credit to direct card and I would highly recommend this company of you are looking to change your car.”

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Posted 7 months ago

Thanks Karen for sharing your kind comments, enjoy your new car and see you again soon.

Posted 7 months ago

“Brought my last 4 cars from these guys never had a problem never been disappointed, helpful courteous , brilliant!”

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Posted 7 months ago

Thank you Lorraine for choosing us once again and your kind words, enjoy your new car and we will see you again in the future for number 5!

Posted 7 months ago

“The service from start to finish was flawless. Would highly recommend. Sean was a fantastic guy to deal with.”

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Posted 7 months ago

Thank you Hayley for your great feedback, enjoy our new car and see you again soon.

Posted 7 months ago

“Very attentive friendly a good experience”

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Posted 7 months ago

Thanks Kevin, great to hear you found it a good friendly experience. Enjoy your new vehicle and see you soon.

Posted 7 months ago

“All the staff at direct cars where very helpful and friendly”

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Posted 7 months ago

Thank you, great to hear you found our staff members friendly and helpful. Enjoy your new car and see you again.

Posted 7 months ago

“Excellent choice of good class vehicles. Sales personnel were informative in all manners”

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Posted 7 months ago

Thanks David for your kind words, enjoy your new car and see you again in the future.

Posted 7 months ago

“Good car buying experience as usual. Have purchased a number of car's from Direct Car's & they've always been great. Our salesman, Ian was knowledgeable & nothing was too much trouble.”

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Posted 7 months ago

Thank you David for sharing your recent experience, we will be sure to pass your kind words on to Ian. Enjoy your new vehicle and see you soon.

Posted 7 months ago

“Good customer service, wide choice of vehicles to choose from and a smooth buying experience”

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Posted 7 months ago

Thank you for your kind words, enjoy your new car and see you again soon.

Posted 7 months ago

“Had quiet a few cars from Direct Cars over the years. They don't hassle you, they are fair with trade in prices. The member of staff who dealt with us was polite and explained everything to us clearly. It was a very smooth buying experience.”

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Posted 7 months ago

Thank you Carol for choosing us again, enjoy your new car and see you again soon.

Posted 7 months ago

“Excellent service provided , made buying a car a pleasure , taking all the paperwork , dis posing of old car etc out of the way Very professional ,”

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Posted 7 months ago

Thanks Craig, great to know you found the service we provided pleasurable. Enjoy your new vehicle and see you again.

Posted 7 months ago

“The Absolute Best Buying Experience Ever! I Didn’t know car dealers like this still existed. Quality cars & Fantastic customer service. I have no hesitation in recommending Direct Cars to all my family & friends. Thank you Luke !!”

Direct Cars 5 star review on 20th February 2025

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Posted 7 months ago

Thank you Karen, it's great to hear you found it the best buying experience ever and we will be sure to pass your thanks on to Luke. Enjoy your new vehicle and see you again.

Posted 7 months ago

“Excellent service, tom the sales team, was very helpful 👏.”

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Posted 7 months ago

Thank you Gary, enjoy your new car and speak to you again soon.

Posted 7 months ago

“Excellent customer service. Definitely recommend to family and friends. Special thank you to the Senior Sales Adviser who made my purchase in buying my new car so easy Kind Regards Sharon. Happy Customer!”

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Posted 7 months ago

Thanks Sharon, great to hear you are a happy customer and found the customer service excellent. Enjoy your new car and we will look forward to seeing you again.

Posted 7 months ago

“Great service beautiful new car very happy with service”

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Posted 7 months ago

Thank you, we're happy to hear you are very happy with the service you received. Enjoy your new car and see you again.

Posted 7 months ago

“From start to finish service was excellent nothing was to much trouble for Luke.”

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Posted 7 months ago

Thank you, glad you found everything excellent form start to finish. Enjoy your new car and see you soon.

Posted 7 months ago

Direct Cars is rated 4.8 based on 2,292 reviews