Direct Cars Reviews

4.8 Rating 2,421 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,421 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The first time I've ever enjoy led car shopping”

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Posted 7 months ago

Thank you Julie and it's great to hear that it is the first time you have enjoyed car shopping when dealing with us. Enjoy your new car and see you again soon.

Posted 7 months ago

“I'm one of those people who doesn't particularly like visiting car salesroom's, but needs must. Direct Cars were excellent. No pressure selling but there when you needed help. Great selection of vehicles.. Particular mention must go to Ian, who was exceptional. If there is a next time buying a car, Direct Cars will be the first place we check. Highly recommended.”

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Posted 7 months ago

Thank you Dale for your very kind words and we will be sure to pass your great comments on to Ian. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 7 months ago

“We have bought our last 5 cars from here now. They have always been friendly and helpful, we have been loyal to them because they always take care of us and they dont pressure you too much, they let you come to them when you are ready they dont bombard you like some may out there. We will continue to buy our cars from here as they have always done well for us not only for sales but also service and MOTs as well.”

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Posted 7 months ago

Thanks Shane for your loyalty and coming to us once again, enjoy your new new car and we will look forward to seeing you again very soon.

Posted 7 months ago

“Went to have a look at some of their cars, there was no salesman trying to badger us. We were left in peace to look round. When we selected our car the salesman was very polite and there was no pressure to buy. All in all a very good experience.”

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Posted 7 months ago

Thank you Stanley for sharing your about your recent experience and we're happy to hear you enjoyed our no pressure policy. Enjoy your new car and see you soon.

Posted 7 months ago

“Friendly staff, straight forward exchange and went out of their way when there was an issue with my new car. Would suggest hot drinks available as currently only water.”

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Posted 7 months ago

Thanks you Susan for your kind comments and apologies you wasn't offered a hot drink, please call in anytime for one. Enjoy your new car and see you soon.

Posted 7 months ago

“We had a great experience Ian was great with us”

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Posted 7 months ago

Thanks Colette we will pass your kind words on to Ian. Enjoy your new car and see you again soon.

Posted 7 months ago

“Excellent service. Lovely car. Very informative salesman and not pushy at all.”

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Posted 8 months ago

Thank you Marie, glad you found our service excellent. Enjoy your new car and see you again in the future.

Posted 7 months ago

“Based on my experience, the staff who assessed me was able to explain everything I wanted to know about the vehicle I wanted to buy.”

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Posted 8 months ago

Thank you Jenilyn, enjoy your new car and see you again in the future.

Posted 7 months ago

“Very good service also consultation. Bought a car in mint condition and love it so so much! All the best for this company, thanks for Thomas Breeze sales man!”

Direct Cars 5 star review on 8th September 2025

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Posted 8 months ago

Thanks Leva, enjoy our new car and see you soon.

Posted 7 months ago

“Came in with a car in mind, was seen to very quickly and once we had a look over the car decided there and then it was the one for us and the process of getting it was seen to swiftly and was never left wondering what the next step was. Great service.”

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Posted 8 months ago

Thanks Alistair for sharing about the great service you received, enjoy your new car and see you again.

Posted 7 months ago

“This is my 4th car from Direct cars Its such an easy task,there's no pressure salesmen you just look round at your leisure The staff are always on hand to help if needed. Their prices are very reasonable The whole car buying and after sales experience is top notch Highly recommended”

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Posted 8 months ago

Thank you Scott for choosing us again. Great to hear you found all aspects top notch, enjoy your new car and see you again soon.

Posted 7 months ago

“I recently bought a used car from Direct Cars and was very pleased with the experience overall. The staff were all polite, friendly and helpful and everything was explained clearly to me. There was no pressure selling and my family and I were able to inspect the car by ourselves; and I was offered the option of trying the car out on the yard behind the car showroom, which for me was preferable to taking a car out onto the roads when I was not familiar with the controls. As the car was due an MOT, this was done plus a sevice and all the advisory work was done free of charge, they also put in a new Cam belt. When I'd got the car home I noticed an issue whith the clutch, I was told to bring the car back in, repairs were done promptly despite it being a bank holiday weekend and free of charge as it was under warranty for a month from Direct Cars. I would definitely buy a car again from this dealer.”

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Posted 8 months ago

Many thanks Catherine for your kind words, it's a pleasure to hear about your recent experience. We hope you are enjoying your new car and we look forward to seeing you again.

Posted 8 months ago

“Very good service Tom Breeze pleased with the car”

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Posted 8 months ago

Thank you Victor for your kind comment, enjoy your new car and see you again soon.

Posted 8 months ago

“I’ve been buying cars from these since 2014 always a good service. Shame the first salesman I’ve dealt with is retiring but the latest car bmw X1 buying was seamless”

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Posted 8 months ago

Thanks Carl for coming to us once again, enjoy your new car and we will look forward to seeing you again soon.

Posted 8 months ago

“Excellent service. Very helpful and knowledgeable. No pressure to buy.”

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Posted 8 months ago

Thank you John, great to know you found the service excellence and found our staff to be helpful and knowledgeable. Enjoy your new car and see you again soon.

Posted 8 months ago

“We had an amazing experience. Purchasing the car was very easy and straightforward. Tom was extremely helpful and all promises that would be done to the car before collecting was completed. Couldn’t be more happy.”

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Posted 8 months ago

Thank you Jessica, great to hear you found your experience amazing and everything was easy and straightforward. Enjoy your new car and see you again.

Posted 8 months ago

“Excellent experience, from contacting Ian for a test drive, to the purchase and collection of my vehicle. Nothing was too much trouble. All questions were answered and issues corrected. I would definitely recommend Direct Cars for their personal assistance throughout my car shopping experience. It was easy, hassle free and my car was in pristine condition. Ian was professional at all times and was a pleasure to do business with.”

Direct Cars 5 star review on 19th August 2025

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Posted 8 months ago

Thank you Barbara, it's great to hear you found your dealings with Ian excellent and professional. Enjoy your new car and see you again soon.

Posted 8 months ago

“Great service and a quality car but still not received the log book ?”

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Posted 8 months ago

Thank you Martyn, glad you found our service great, in regards to your V5 the DVLA state that they process them within 4-6 weeks if you have still not received it after this timescale please let us know and we will look into this. Enjoy your new car and we will see you again in the future.

Posted 8 months ago

“From the first phone call to driving away in new car I was treated like a friend rather than customer, no pushy sales people, left to browse without pressure, a first class customer focused business.”

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Posted 8 months ago

Many thanks Gordon for your extremely kind words, enjoy your new car and we will look forward to seeing you again soon.

Posted 8 months ago

“Thankyou Shaun,Ian and Gareth. All these guys made our car buying experience smooth and pleasant. No pushing,just a pleasant conversation and an easy car buying journey. Right from the start,these guys were friendly,professional and thorough.The car we bought is exactly what we had been looking for and on collection,it had been serviced,valeted and had ten litres of fuel added. We are very happy with the car,and we will be very happy to come back to Direct Cars in the future. Many thanks..”

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Posted 8 months ago

Many thanks Albert for your great comments and we will be sure to pass them on to Shaun, Ian and Gareth. Enjoy your new car and we will look forward to seeing you again soon.

Posted 8 months ago

Direct Cars is rated 4.8 based on 2,421 reviews