Direct Cars Reviews

4.8 Rating 2,290 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,290 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went to have a look at some of their cars, there was no salesman trying to badger us. We were left in peace to look round. When we selected our car the salesman was very polite and there was no pressure to buy. All in all a very good experience.”

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Posted 3 weeks ago

Thank you Stanley for sharing your about your recent experience and we're happy to hear you enjoyed our no pressure policy. Enjoy your new car and see you soon.

Posted 1 week ago

“Friendly staff, straight forward exchange and went out of their way when there was an issue with my new car. Would suggest hot drinks available as currently only water.”

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Posted 3 weeks ago

Thanks you Susan for your kind comments and apologies you wasn't offered a hot drink, please call in anytime for one. Enjoy your new car and see you soon.

Posted 1 week ago

“We had a great experience Ian was great with us”

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Posted 3 weeks ago

Thanks Colette we will pass your kind words on to Ian. Enjoy your new car and see you again soon.

Posted 1 week ago

“Excellent service. Lovely car. Very informative salesman and not pushy at all.”

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Posted 1 month ago

Thank you Marie, glad you found our service excellent. Enjoy your new car and see you again in the future.

Posted 1 week ago

“Based on my experience, the staff who assessed me was able to explain everything I wanted to know about the vehicle I wanted to buy.”

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Posted 1 month ago

Thank you Jenilyn, enjoy your new car and see you again in the future.

Posted 1 week ago

“Very good service also consultation. Bought a car in mint condition and love it so so much! All the best for this company, thanks for Thomas Breeze sales man!”

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Posted 1 month ago

Thanks Leva, enjoy our new car and see you soon.

Posted 1 week ago

“Came in with a car in mind, was seen to very quickly and once we had a look over the car decided there and then it was the one for us and the process of getting it was seen to swiftly and was never left wondering what the next step was. Great service.”

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Posted 1 month ago

Thanks Alistair for sharing about the great service you received, enjoy your new car and see you again.

Posted 1 week ago

“This is my 4th car from Direct cars Its such an easy task,there's no pressure salesmen you just look round at your leisure The staff are always on hand to help if needed. Their prices are very reasonable The whole car buying and after sales experience is top notch Highly recommended”

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Posted 1 month ago

Thank you Scott for choosing us again. Great to hear you found all aspects top notch, enjoy your new car and see you again soon.

Posted 1 week ago

“I recently bought a used car from Direct Cars and was very pleased with the experience overall. The staff were all polite, friendly and helpful and everything was explained clearly to me. There was no pressure selling and my family and I were able to inspect the car by ourselves; and I was offered the option of trying the car out on the yard behind the car showroom, which for me was preferable to taking a car out onto the roads when I was not familiar with the controls. As the car was due an MOT, this was done plus a sevice and all the advisory work was done free of charge, they also put in a new Cam belt. When I'd got the car home I noticed an issue whith the clutch, I was told to bring the car back in, repairs were done promptly despite it being a bank holiday weekend and free of charge as it was under warranty for a month from Direct Cars. I would definitely buy a car again from this dealer.”

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Posted 1 month ago

Many thanks Catherine for your kind words, it's a pleasure to hear about your recent experience. We hope you are enjoying your new car and we look forward to seeing you again.

Posted 1 month ago

“Very good service Tom Breeze pleased with the car”

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Posted 1 month ago

Thank you Victor for your kind comment, enjoy your new car and see you again soon.

Posted 1 month ago

“I’ve been buying cars from these since 2014 always a good service. Shame the first salesman I’ve dealt with is retiring but the latest car bmw X1 buying was seamless”

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Posted 1 month ago

Thanks Carl for coming to us once again, enjoy your new car and we will look forward to seeing you again soon.

Posted 1 month ago

“Excellent service. Very helpful and knowledgeable. No pressure to buy.”

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Posted 1 month ago

Thank you John, great to know you found the service excellence and found our staff to be helpful and knowledgeable. Enjoy your new car and see you again soon.

Posted 1 month ago

“We had an amazing experience. Purchasing the car was very easy and straightforward. Tom was extremely helpful and all promises that would be done to the car before collecting was completed. Couldn’t be more happy.”

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Posted 1 month ago

Thank you Jessica, great to hear you found your experience amazing and everything was easy and straightforward. Enjoy your new car and see you again.

Posted 1 month ago

“Excellent experience, from contacting Ian for a test drive, to the purchase and collection of my vehicle. Nothing was too much trouble. All questions were answered and issues corrected. I would definitely recommend Direct Cars for their personal assistance throughout my car shopping experience. It was easy, hassle free and my car was in pristine condition. Ian was professional at all times and was a pleasure to do business with.”

Direct Cars 5 star review on 19th August 2025

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Posted 1 month ago

Thank you Barbara, it's great to hear you found your dealings with Ian excellent and professional. Enjoy your new car and see you again soon.

Posted 1 month ago

“Great service and a quality car but still not received the log book ?”

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Posted 1 month ago

Thank you Martyn, glad you found our service great, in regards to your V5 the DVLA state that they process them within 4-6 weeks if you have still not received it after this timescale please let us know and we will look into this. Enjoy your new car and we will see you again in the future.

Posted 1 month ago

“From the first phone call to driving away in new car I was treated like a friend rather than customer, no pushy sales people, left to browse without pressure, a first class customer focused business.”

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Posted 1 month ago

Many thanks Gordon for your extremely kind words, enjoy your new car and we will look forward to seeing you again soon.

Posted 1 month ago

“Thankyou Shaun,Ian and Gareth. All these guys made our car buying experience smooth and pleasant. No pushing,just a pleasant conversation and an easy car buying journey. Right from the start,these guys were friendly,professional and thorough.The car we bought is exactly what we had been looking for and on collection,it had been serviced,valeted and had ten litres of fuel added. We are very happy with the car,and we will be very happy to come back to Direct Cars in the future. Many thanks..”

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Posted 1 month ago

Many thanks Albert for your great comments and we will be sure to pass them on to Shaun, Ian and Gareth. Enjoy your new car and we will look forward to seeing you again soon.

Posted 1 month ago

“Ian Whiting at your Sheffield outlet was very professional with an easy manner throughout the purchase. It was a pleasure to do business with him”

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Posted 1 month ago

Thank you for your kind words and we will make sure we pass them on to Ian. Enjoy your new car and we will look forward to hearing from you again soon.

Posted 1 month ago

“Very friendly professional service.”

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Posted 2 months ago

Thank you Susan, enjoy your new car and see you again soon.

Posted 1 month ago

“Excellent service, no pushy sales people. Very polite & professional. Serviced & checked car before release. They noticed the rear camera wasn't up to standard. So offered either a later collection or to come back when the camera had arrived. Only had the car 2 weeks, but super happy with it. I would certainly recommend Direct Cars.”

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Posted 2 months ago

Thank you Gilly, great to hear you enjoyed our excellent service and are super happy with your purchase. Enjoy your new car and see you very soon.

Posted 1 month ago

Direct Cars is rated 4.8 based on 2,290 reviews