Direct Cars Reviews

4.8 Rating 2,178 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a pleasure to visit direct cars , found my car online , visited with no hassle whatsoever, my 4 th car from them , highly recommended”

Helpful Report

Posted 1 month ago

Thank you Julian for coming to us once again, enjoy your new car and we will look forward to seeing you again soon.

Posted 2 weeks ago

“Ian was very helpful and explained everything as we went through our purchase. We love the car, we were happy with the part exchange, and feel we have got excellent value for money.”

Helpful Report

Posted 1 month ago

Thanks Jayne for your kind comments and we will pass them on to Ian. Enjoy your new car and see you soon.

Posted 2 weeks ago

“No pressure excellent friendly atmosphere, wide range of vehicles, easy to contact , and answered everything asked , customer service was outstanding and a breath of fresh air from other car sales , would recommend anyone pay them a visit and I will definitely return thankyou”

Helpful Report

Posted 1 month ago

Thanks Paul, great to hear you enjoyed the atmosphere and our friendly no pressure service. Enjoy your new car and see you again soon.

Posted 2 weeks ago

“I found my car online and when I visited Direct Cars to see it there was no pressure and the staff were really helpful.”

Helpful Report

Posted 1 month ago

Thank you for your kind words, enjoy your new vehicle and see you again in the future.

Posted 2 weeks ago

“No hassle ,no hard sell,very friendly,would definitely shop for a car there again .”

Helpful Report

Posted 1 month ago

Thanks Harold, glad you enjoyed our no hassle no pressure policy. Enjoy your new car and we will see you in the future.

Posted 2 weeks ago

“No pushy salespeople got a good deal”

Helpful Report

Posted 1 month ago

Thanks Martin, enjoy your new car and see you again.

Posted 2 weeks ago

“Very good relaxed buying experience from start to finish 👌”

Helpful Report

Posted 1 month ago

Thank you Steven, enjoy your new car and see you again.

Posted 2 weeks ago

“Excellent service sorting out paper work, road tax etc. pleased with the new car.”

Helpful Report

Posted 1 month ago

Thanks Charles, enjoy your new vehicle and see you again.

Posted 1 month ago

“The whole process was completely stress free, there was no pressure to purchase.The customer service and after care are brilliant and Luke was brilliant”

Helpful Report

Posted 1 month ago

Thanks Garry, great to know you found the whole process stress free and we will pass your kind words on to Luke. Enjoy your new car and see you soon.

Posted 1 month ago

“Direct cars were really great. No pressure to buy, they let me wander around without any hassle but then when I was ready to discuss we’re happy to sit down with me. Test drove several cars before deciding. Ian was very helpful and very patient, as I didn’t know what I was looking for at all to start with. I would definitely recommend them, and would buy from them in the future.”

Helpful Report

Posted 1 month ago

Thank you Joanne, we're happy to hear you enjoyed our no hassle no pressure policy and we will be sure to pass your kind words on to Ian. Enjoy your new car and see you again in the future.

Posted 1 month ago

“We found all aspects of the service first rate. We have had several cars from here and always been very happy with them.”

Helpful Report

Posted 1 month ago

Thanks Phil for your kind words, enjoy your new vehicle and see you again.

Posted 1 month ago

“The service I recieved was first class has it had been with the last five cars I have bought from you.”

Helpful Report

Posted 1 month ago

Thank you William for choosing us again and it's fantastic to hear you found our service first class. Enjoy your new car and we will look forward to seeing you again soon.

Posted 1 month ago

“fabulous service , would definetley recommend and use again”

Helpful Report

Posted 1 month ago

Thanks Vivienne, enjoy your new vehicle and see you again in the future.

Posted 1 month ago

“Great staff & very happy with my new car.”

Helpful Report

Posted 1 month ago

Thanks David, enjoy your new vehicle and see you again.

Posted 1 month ago

“Only one thing their was no owners manual so could you send me one please apart from that I got a great deal so yes I would tell them to come to direct cars and yes I would tell them they would get deal”

Helpful Report

Posted 1 month ago

Thanks Cameron, we will look into the owners manual for you, apart from that glad everything was to your satisfaction. Enjoy your new car and see you soon.

Posted 1 month ago

“quick and easy process, kind and friendly staff”

Helpful Report

Posted 1 month ago

Thank you Sarah, glad you found everything quick and easy. Enjoy your new car and see you soon.

Posted 1 month ago

“Very helpful and without pressure”

Helpful Report

Posted 1 month ago

Thanks Peter, great to hear you enjoyed our no pressure helpful service. Enjoy your new car and see you again.

Posted 1 month ago

“Excellent staff and very good customer service”

Helpful Report

Posted 1 month ago

Thank you Joan, enjoy your new car and see you again soon.

Posted 1 month ago

“People at direct cars were helpful and understood what I needed”

Helpful Report

Posted 1 month ago

Thank you Kelly, enjoy your new vehicle and see you again in the future.

Posted 1 month ago

“I visited Direct Cars on several occasions before I made my purchase. The staff were approachable and not pushy. It was refreshing to be able to simply buy a car, book a collection date and drive it away.”

Helpful Report

Posted 2 months ago

Thank you Michelle, enjoy your new car and see you again soon.

Posted 1 month ago

Direct Cars is rated 4.8 based on 2,178 reviews