Direct Cars Reviews

4.8 Rating 2,366 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,366 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole experience of buying the car was as smooth as silk and all the staff are so friendly and helpful especially Nick Wardle. All the very best to all and thank you Kind regards Sean”

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Posted 1 month ago

Thank you Sean for sharing your very kind words about your recent experience, enjoy your new car and see you soon.

Posted 3 weeks ago

“Excellent and smooth transaction whilst buying my car from Shaun 👌🏼”

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Posted 1 month ago

Thank you for sharing, enjoy your new vehicle and see you again soon.

Posted 3 weeks ago

“This is my second car purchase as I found the staff really helpful but not pushy with flash sales jargon. When you find your car very simple everything done for you. When I change again I will return for the 3rd time and would highly recommend.”

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Posted 1 month ago

Thanks Julie for choosing us once again and sharing your experience with your very kind words, enjoy your new car and we will look forward to seeing you again.

Posted 3 weeks ago

“I saw a car i was intrested in and thought i like this car. Took it for a test drive and thought yes this is mine. So i did a part exchange. Happy customer.”

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Posted 1 month ago

Thank you Lance, we are pleased to hear you are a happy customer. Enjoy your new car and see you again soon.

Posted 3 weeks ago

“Great experience. Shaun and Gareth were brilliant. No pressure and never pushy.”

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Posted 1 month ago

Thanks James for sharing your great experience, enjoy your new car and we will look forward to seeing you again.

Posted 3 weeks ago

“This is the 3rd car l have bought from direct cars and the servicec all 3 times has been fantastic. I dealt with Luke this time and he was easy to talk to and explianed everthing , excellent service”

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Posted 1 month ago

Thank you Patricia for choosing us once again and your very kind words and we will be sure to pass them on to Luke. Enjoy your new car and see you again soon.

Posted 3 weeks ago

“Totally love my car that I bought from Direct cars! Brilliant service, no hassle or any pressure from the team. I would recommend this company for your next car purchase! I will definitely be coming back! Thanks guys”

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Posted 1 month ago

Thank you Paula, it's fantastic to hear you enjoyed our no hassle no pressure policy and found our service brilliant. Enjoy your new car and see you again in the future.

Posted 3 weeks ago

“Up to now I am pleased with direct car's the sales staff was good”

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Posted 1 month ago

Thanks Alan, it's good to hear you are pleased with your experience. Enjoy your new car and see you soon.

Posted 3 weeks ago

“Great selection of cars , good competitive prices and Matt the salesman got us a good deal overall very happy with the car would recommend”

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Posted 1 month ago

Thank you Paul for your kind words, enjoy your new vehicle and see you soon.

Posted 3 weeks ago

“Simple and straightforward. Nice staff.”

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Posted 1 month ago

Thanks Simon, we're happy to hear you found everything straightforward and simple. Enjoy your new car and see you again soon.

Posted 3 weeks ago

“Great cars, fair prices abd very knowledgeable and friendly staff”

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Posted 1 month ago

Thank you for great comments, enjoy your new car and see you again in the future.

Posted 3 weeks ago

“Fantastic service love my new car thank you”

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Posted 1 month ago

Thank you, great to hear you enjoyed the fantastic service you received. Enjoy your new car and see you in the future.

Posted 3 weeks ago

“Very quick and easy to find the best car suitable for our needs, also the salesman was very helpful and polite.this is the second car we have bought from here.”

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Posted 1 month ago

Thank you for choosing us again, enjoy your new car and see you again.

Posted 3 weeks ago

“very good service all jobs done to the car before we pick it up would buy a car again from them”

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Posted 1 month ago

Thank you Matthew, enjoy your new car and see you soon.

Posted 3 weeks ago

“Very helpful and knowledgeable salesmen. Nothing rushed and nothing too much trouble. Not pushy and everything ran smoothly from start to finish.”

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Posted 1 month ago

Thanks Malcolm for your kind words, enjoy your new car and see you again soon.

Posted 3 weeks ago

“Love it thank you direct cars”

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Posted 1 month ago

Thank you Tina, enjoy your new car and see you soon.

Posted 3 weeks ago

“Luke made the whole process easy and everything went smoothly. He explained everything step by step during the purchase and couldn’t have asked for more. Very professional and dedicated his time to be with no interruptions. Very competent and knowledgeable. Excellent service from all involved.”

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Posted 1 month ago

Thank you Samantha for your great feedback, it's great to hear Luke made everything smooth and easy for you throughout your purchase and we will be sure to pass your kind words on to him. Enjoy your new car and we will look forward to seeing you again soon.

Posted 1 month ago

“I experienced very good customer service from Direct Cars. Tom made the process of buying a car very easy, no hard sell, no pressure, just a very straightforward process and I am very pleased with my new car”

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Posted 1 month ago

Thank you Julie, great to hear you found everything easy and straightforward. Enjoy your new car and see you again.

Posted 1 month ago

“Recently purchased a car from Direct Cars with the very helpful and professional Matthew. The entire experience was very smooth, no issues and I do believe that they offered a fair and reasonable part exchange deal. We have purchased previously from Direct Cars, and would definately do so again and would recommend. Thank you Matthew.”

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Posted 1 month ago

Thank you Andrea for your lovely words and we will make sure we pass them on to Matthew. Enjoy your new car and see you again soon.

Posted 1 month ago

“Always a happy experience at direct cars no pushy salesman look round cars at own pase any questions Always happy to help.my salesman Thomas Breeze very helpful and knowledgeable in every way.10/10 Thanks.”

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Posted 1 month ago

Thank you Kenneth for your great feedback, enjoy your new vehicle and see you soon.

Posted 1 month ago

Direct Cars is rated 4.8 based on 2,366 reviews