Direct Cars Reviews

4.8 Rating 2,211 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service I recieved was first class has it had been with the last five cars I have bought from you.”

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Posted 3 months ago

Thank you William for choosing us again and it's fantastic to hear you found our service first class. Enjoy your new car and we will look forward to seeing you again soon.

Posted 2 months ago

“fabulous service , would definetley recommend and use again”

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Posted 3 months ago

Thanks Vivienne, enjoy your new vehicle and see you again in the future.

Posted 2 months ago

“Great staff & very happy with my new car.”

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Posted 3 months ago

Thanks David, enjoy your new vehicle and see you again.

Posted 2 months ago

“Only one thing their was no owners manual so could you send me one please apart from that I got a great deal so yes I would tell them to come to direct cars and yes I would tell them they would get deal”

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Posted 3 months ago

Thanks Cameron, we will look into the owners manual for you, apart from that glad everything was to your satisfaction. Enjoy your new car and see you soon.

Posted 2 months ago

“quick and easy process, kind and friendly staff”

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Posted 3 months ago

Thank you Sarah, glad you found everything quick and easy. Enjoy your new car and see you soon.

Posted 2 months ago

“Very helpful and without pressure”

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Posted 3 months ago

Thanks Peter, great to hear you enjoyed our no pressure helpful service. Enjoy your new car and see you again.

Posted 2 months ago

“Excellent staff and very good customer service”

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Posted 3 months ago

Thank you Joan, enjoy your new car and see you again soon.

Posted 2 months ago

“People at direct cars were helpful and understood what I needed”

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Posted 3 months ago

Thank you Kelly, enjoy your new vehicle and see you again in the future.

Posted 3 months ago

“I visited Direct Cars on several occasions before I made my purchase. The staff were approachable and not pushy. It was refreshing to be able to simply buy a car, book a collection date and drive it away.”

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Posted 3 months ago

Thank you Michelle, enjoy your new car and see you again soon.

Posted 3 months ago

“Fantastic experience - the team were friendly, knowledgeable and low-pressure, and made sure everything went smoothly with my purchase. Highly recommended!”

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Posted 3 months ago

Thanks Catherine, glad to know you found the experience fantastic and enjoyed our no pressure policy. Enjoy your new car and see you again.

Posted 3 months ago

“The whole experience from seeing a car on line, ringing up to arrange to see it, the test drive, the trade in, the preparation and pick up, were ultra smooth, very friendly, and professional. Dan made us feel special, looked after and valued. I give everything a 10/10 ....well done, and thank you 😊👍”

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Posted 3 months ago

Thanks Malcolm, great to hear you found everything ultra smooth and that Dan made you feel special. We will pass your great comments on to him and we hope you are enjoying your new car and we will look forward to seeing you again in the future.

Posted 3 months ago

“From the start until I received my Car, the service was Outstanding, Better than most I have had in the past. Daniel Ringrose explained everything about the car, etc. He is a Credit to the Company It takes a lot to impress me, but Direct cars Have Thank-you Daniel”

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Posted 3 months ago

Thank you Allan for your kind words and we will be sure to share them with Daniel. Enjoy your new car and see you again soon.

Posted 3 months ago

“Very friendly and personal attention and service. Very happy with the company.”

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Posted 3 months ago

Thanks Tania, enjoy your new car and see you soon.

Posted 3 months ago

“First class service, Daniel extremely helpful without being pushy. This is the third time using Direct Cars & we would definitely use them again.”

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Posted 3 months ago

Thank you John, enjoy your new car and see you soon for number 4!

Posted 3 months ago

“Great experience, very polite and friendly nothing was to much trouble THANKS Nick”

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Posted 3 months ago

Thank you Raymond, glad to hear found the experience great and we will pass your thanks on to Nick. Enjoy our new vehicle and see you again.

Posted 3 months ago

“Very welcoming not pushy the staff allow you to walk round and never bother you I have used them before and if I ever get another car I would use the again without hesitation”

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Posted 3 months ago

Thanks Paul, enjoy your new car and see you again in the future.

Posted 3 months ago

“I have had really bad experiences with different dealers in the past. Tom was excellent at Direct Cars. Not at all pushy but very helpful. Called to give updates and everything he said he would do happened which was great. I love my new car and would definitely use Direct Cars again.”

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Posted 3 months ago

Than you Alethea, we will pass your kind words on to Tom. Enjoy your new car and see you soon.

Posted 3 months ago

“this company is second to none. It is my second purchase from them. Shaun dealt with me from start to finish. No pushy sales men. You are left to puruse then they will open the car and leave iPhoto have a look round. Shaun is a credit to direct card and I would highly recommend this company of you are looking to change your car.”

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Posted 3 months ago

Thanks Karen for sharing your kind comments, enjoy your new car and see you again soon.

Posted 3 months ago

“Brought my last 4 cars from these guys never had a problem never been disappointed, helpful courteous , brilliant!”

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Posted 3 months ago

Thank you Lorraine for choosing us once again and your kind words, enjoy your new car and we will see you again in the future for number 5!

Posted 3 months ago

“The service from start to finish was flawless. Would highly recommend. Sean was a fantastic guy to deal with.”

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Posted 3 months ago

Thank you Hayley for your great feedback, enjoy our new car and see you again soon.

Posted 3 months ago

Direct Cars is rated 4.8 based on 2,211 reviews