Direct Cars Reviews

4.8 Rating 2,211 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with my car quick easy process with friendly staff would definitely recommend.”

Helpful Report

Posted 2 months ago

Thanks Jacqueline, enjoy your new car and we will look forward to seeing you again.

Posted 1 month ago

“A great experience from start to finish. Lots of choice, no hassle or hard selling. I was told my car would have a full service and mot and any advisories would be fixed. I had 2 new tyres, break pads/disks and wind screen wiper blades replaced. I absolutely love my car. Thank you 😊”

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Posted 2 months ago

Thank you Elizabeth for sharing your great experience, enjoy your new car and see you again in the future.

Posted 1 month ago

“Five star service with five star people.. Large collection of cars with choices. Great customer oriented approach.. Especially Daniel the sales adviser was spoton. Processing was so easy and quick.”

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Posted 2 months ago

Thanks Ranjeev for your kind words, enjoy your new vehicle and see you again.

Posted 1 month ago

“Relaxed place, No pushy sales.. Friendly staff, Well knowledged and informative”

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Posted 2 months ago

Thank you David, enjoy your new car and see you again soon.

Posted 1 month ago

“Dealt with Tom who was a no fuss sales person which for us worked really well. He was direct and straight forward about the car we purchased and it made buying a car a lot less stressful! Thank you Tom…….we were surprised how long it took to get the car (2 weeks from the deal being finalised and the car was paid for so we haven’t had as long a wait for a car before) we understand the wait was because of the volume of cars you sell and we did have to have a few things looked at by Fiat Warranty. Overall a great place to see a car you like, test drive (although not the best test drive) get the deal done and drive away feeling good about it all!”

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Posted 2 months ago

Thank you Jeremy for your kind words and we're pleased to hear you found it a stress less experience, apologies about the wait to collect with the volume we have sold lately and we are pleased you drove away feeling good. Enjoy your new and see you again soon.

Posted 2 months ago

“I have a good carry on with direct cars this is the fourth car I’ve purchased and never had any problems so I will always look there first”

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Posted 2 months ago

Thanks Stephen for once again coming to us, enjoy your new car and see you again soon.

Posted 2 months ago

“I have purchased around five cars from Direct Cars, I have found all the cars to have been really good buys, always good quality vehicles, that are easily maintained, Direct Cars provide great customer service, I appreciate the fact that there is no hard sell, but they are there when you need advice, Ian was great, he explained workings of the vehicle as I was switching a manual drive for an Automatic Transmission , the be paperwork is minimal and easy to understand, I had a good experience from start to finish and my new vehicle was handed over to be in immaculate condition overall Direct Cars sell very reliable cars at good prices well worth a visit.”

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Posted 2 months ago

Thank you Gillian for once again choosing us and for your very kind words. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 2 months ago

“Excellent service had a small issue with the vehicle that was sorted without any issues. Our salesman Luke was superb very happy.”

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Posted 2 months ago

Thanks Ralph, enjoy your new car and see you again soon.

Posted 2 months ago

“Was pleased with the sales person a d purchase”

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Posted 2 months ago

Thank you, great to hear you are pleased with everything. Enjoy your new vehicle and see you again.

Posted 2 months ago

“Always a pleasure to visit direct cars , found my car online , visited with no hassle whatsoever, my 4 th car from them , highly recommended”

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Posted 2 months ago

Thank you Julian for coming to us once again, enjoy your new car and we will look forward to seeing you again soon.

Posted 2 months ago

“Ian was very helpful and explained everything as we went through our purchase. We love the car, we were happy with the part exchange, and feel we have got excellent value for money.”

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Posted 2 months ago

Thanks Jayne for your kind comments and we will pass them on to Ian. Enjoy your new car and see you soon.

Posted 2 months ago

“No pressure excellent friendly atmosphere, wide range of vehicles, easy to contact , and answered everything asked , customer service was outstanding and a breath of fresh air from other car sales , would recommend anyone pay them a visit and I will definitely return thankyou”

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Posted 2 months ago

Thanks Paul, great to hear you enjoyed the atmosphere and our friendly no pressure service. Enjoy your new car and see you again soon.

Posted 2 months ago

“I found my car online and when I visited Direct Cars to see it there was no pressure and the staff were really helpful.”

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Posted 2 months ago

Thank you for your kind words, enjoy your new vehicle and see you again in the future.

Posted 2 months ago

“No hassle ,no hard sell,very friendly,would definitely shop for a car there again .”

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Posted 2 months ago

Thanks Harold, glad you enjoyed our no hassle no pressure policy. Enjoy your new car and we will see you in the future.

Posted 2 months ago

“No pushy salespeople got a good deal”

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Posted 2 months ago

Thanks Martin, enjoy your new car and see you again.

Posted 2 months ago

“Very good relaxed buying experience from start to finish 👌”

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Posted 2 months ago

Thank you Steven, enjoy your new car and see you again.

Posted 2 months ago

“Excellent service sorting out paper work, road tax etc. pleased with the new car.”

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Posted 3 months ago

Thanks Charles, enjoy your new vehicle and see you again.

Posted 2 months ago

“The whole process was completely stress free, there was no pressure to purchase.The customer service and after care are brilliant and Luke was brilliant”

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Posted 3 months ago

Thanks Garry, great to know you found the whole process stress free and we will pass your kind words on to Luke. Enjoy your new car and see you soon.

Posted 2 months ago

“Direct cars were really great. No pressure to buy, they let me wander around without any hassle but then when I was ready to discuss we’re happy to sit down with me. Test drove several cars before deciding. Ian was very helpful and very patient, as I didn’t know what I was looking for at all to start with. I would definitely recommend them, and would buy from them in the future.”

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Posted 3 months ago

Thank you Joanne, we're happy to hear you enjoyed our no hassle no pressure policy and we will be sure to pass your kind words on to Ian. Enjoy your new car and see you again in the future.

Posted 2 months ago

“We found all aspects of the service first rate. We have had several cars from here and always been very happy with them.”

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Posted 3 months ago

Thanks Phil for your kind words, enjoy your new vehicle and see you again.

Posted 2 months ago

Direct Cars is rated 4.8 based on 2,211 reviews