Direct Cars Reviews

4.8 Rating 2,421 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,421 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had many cars from Direct Cars and have always been satisfied with the sales experience”

Helpful Report

Posted 2 months ago

Thanks Yvonne for choosing us once again, enjoy your new car and see you again in the future.

Posted 1 month ago

“Called in looking for new car and dealt with by Nick Wardle. Not pushy but informative.Pleased with treatment by all staff and I’ve no hesitation in recommending Direct Cars.Will certainly be back for any future purchase.Ive already recommended you to my neighbour”

Helpful Report

Posted 2 months ago

Thank you Arthur, we're pleased to hear everything was to your satisfaction. Enjoy your new car and we will look forward to seeing you again.

Posted 1 month ago

“Matt who helped us was very professional and delivered on everything he said he would when he saw with no issues or delays. Excellent service would go back again if I needed another car”

Helpful Report

Posted 2 months ago

Thanks Christopher for your kind words, enjoy your new car and see you soon.

Posted 1 month ago

“Great service and polite sales person”

Helpful Report

Posted 2 months ago

Thanks Harry for sharing your feedback, enjoy your new car and see you in the future.

Posted 1 month ago

“I only popped in for a nosy. But there is always a car that takes your fancy. Sean the salesman was lovely and made the experience very easy and relaxed, with no feeling of being pressured.”

Helpful Report

Posted 2 months ago

Thank you Craig, glad to hear you found everything relaxed and easy with no pressure. Enjoy your new car and see you again.

Posted 1 month ago

“Warm, friendly and knowledgeable service. Never felt pushed to make a decision but supported to find the right car for me. Would definitely recommend.”

Helpful Report

Posted 2 months ago

Thank you for sharing your kind words about your recent visit, it's a pleasure to read them. Enjoy your new car and see you in the future.

Posted 2 months ago

“I would definitely recommend Direct cars and Danny the sales person. There was no hard sell, no pressure to take the car finance (I have experienced pressure to take the car finance in the past). Danny explained what extras I could buy again just clear explanation of what was available no pressure. When I collected my car everything was quick and easy. Overall I'm very pleased with my new car and with how easy it was to deal with Direct Cars as a woman on my own”

Helpful Report

Posted 2 months ago

Thank you Louise for taking the time share your positive experience, enjoy your new car and see you again soon.

Posted 1 month ago

“This is the second time I have used Direct Cars and and been equaly impressed on both occasions. The trouble taken by the staff was excellent - especially as we end up changing to an automatic for the first time! We would like to thank Mr. Shaun Palmer for all his help and patience and Tom who help sort out my confusion with the Sat Nav! Thanks to both and all the service team. WE are very happy with the new car.”

Helpful Report

Posted 2 months ago

Thanks David for you kind words and choosing us once again, we're delighted to hear you found our staff excellent and everything was to your satisfaction, we will pass these comments on to all involved. Enjoy your new car and see you again soon.

Posted 2 months ago

“Easy to navigate website leading to smooth process of buying a car”

Helpful Report

Posted 2 months ago

Thank you, we are glad to hear you found everything smooth and easy. Enjoy your new car and see you again.

Posted 2 months ago

“Polite, efficient and painless.”

Helpful Report

Posted 2 months ago

Thanks Michael for sharing, enjoy your new car and see you again.

Posted 2 months ago

“My experience was quick and flawless no long waiting or pressure to purchase other items.”

Helpful Report

Posted 3 months ago

Thank you David, we're glad you found the experience flawless and quick with no pressure. Enjoy your new car and see you again.

Posted 2 months ago

“I find Direct Cars easy to deal with, they have a wide range of vehicles for sale and are competitively priced. The sales people are friendly and not at all pushy, explaining everything in detail and answering any questions I asked.”

Helpful Report

Posted 3 months ago

Thank you, we are pleased to hear you fins us all friendly and easy to deal with. Enjoy your new car and we look forward to seeing you again.

Posted 2 months ago

“Loving my new Car from Direct Cars. Many thanks to Shaun for making the whole process smooth from start to finish. Would highly recommend Direct Cars for your next car.”

Helpful Report

Posted 3 months ago

Thanks Julie for sharing your recent experience and we will pass your thanks on to Shaun, enjoy your new car and see you again soon.

Posted 2 months ago

“I’ve never bought a car online before and was really nervous about it. After talking with Daniel at Direct Cars I decided to go ahead with the purchase of the kuga. When the car arrived it was everything Direct Cars said it was. I did have a few issues with the car and expected some hassle to get this sorted out. I couldn’t have been more wrong, both Daniel and Tony worked with me to solve the issues with the minimum of grief. In fact it was me that was dragging my heels in sorting things out, and the guys still honoured their word in resolving my issues. I wouldn’t hesitate to use Direct Cars again, and would definitely recommend them to family and friends. I can only thank the guys for their patience and wasting no time in sorting things out for me. My wife and I are delighted with our car. Thanks again guys.”

Helpful Report

Posted 3 months ago

Thank you Stephen for your kind words and choosing to purchase using our home delivery service. We're delighted to hear that everything is to your satisfaction and the small issues were rectified without undue delay and we will pass on your thanks to all involved. Enjoy your new car and we will look forward to hearing from you soon.

Posted 2 months ago

“Fully professional company. Strongly recommended. Friendly and helpful seller. If I need to buy another car in the future, Direct Cars will be first choice.”

Helpful Report

Posted 3 months ago

Thanks Grzegorz, enjoy your new vehicle and see you again in the future.

Posted 3 months ago

“Can highly recommend service was excellent from start to finish safe are very helpful and friendly and very professional would definitely deal with your company again”

Helpful Report

Posted 3 months ago

Thank you Jack for sharing your great feedback, enjoy your new car and see you again.

Posted 3 months ago

“Very professional very easy to deal with no hassle from start to finish. Excellent company great car delivered on time . I can’t thank them enough for the first class service and car . Would definitely recommend.”

Helpful Report

Posted 3 months ago

Thank you Michael for your kind words and for choosing our home delivery option. Enjoy your new car and speak to you again soon.

Posted 3 months ago

“Luke was extremely polite and helpful, would highly recommend direct cars - great service and very reasonably priced vehicles”

Helpful Report

Posted 3 months ago

Thank you Lisa for your kind words and we will be sure to pass them on to Luke, enjoy your new car and see you soon.

Posted 3 months ago

“Very good selection of cars available and excellent friendly service”

Helpful Report

Posted 3 months ago

Thanks Susan, enjoy your new car and see you again.

Posted 3 months ago

“Unlike other places this felt very relaxed and with no pressure of a sale from the salesmen. When ready we approached them and received a warm welcome and had a very honest discussion about what we wanted. We were able to test drive the car, was given details of price, etc and how trading would work. Assistance was given with the DVLA registration changes and with taxing the vehicle. The salesman was out point of contact throughout and always responded promptly to questions we had. It wasn’t in any way a stressful process save for parting with my money 😊”

Helpful Report

Posted 3 months ago

Thanks John for sharing your great feedback, it truly is great to hear that you found everything very relaxed and everything was explained in detail to your satisfaction. Enjoy your new car and hope to see you again soon.

Posted 3 months ago

Direct Cars is rated 4.8 based on 2,421 reviews