Direct Cars Reviews

4.8 Rating 2,421 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,421 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian Whiting at your Sheffield outlet was very professional with an easy manner throughout the purchase. It was a pleasure to do business with him”

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Posted 8 months ago

Thank you for your kind words and we will make sure we pass them on to Ian. Enjoy your new car and we will look forward to hearing from you again soon.

Posted 8 months ago

“Very friendly professional service.”

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Posted 9 months ago

Thank you Susan, enjoy your new car and see you again soon.

Posted 8 months ago

“Excellent service, no pushy sales people. Very polite & professional. Serviced & checked car before release. They noticed the rear camera wasn't up to standard. So offered either a later collection or to come back when the camera had arrived. Only had the car 2 weeks, but super happy with it. I would certainly recommend Direct Cars.”

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Posted 9 months ago

Thank you Gilly, great to hear you enjoyed our excellent service and are super happy with your purchase. Enjoy your new car and see you very soon.

Posted 8 months ago

“Very pleased with the service.”

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Posted 9 months ago

Thank you Eduard, it's good to hear you are very pleased with the service we provided. Enjoy your new vehicle and see you again.

Posted 8 months ago

“i like buying trom direct cars its my 4th car from there highly satisfied”

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Posted 9 months ago

Thanks Peter for choosing us again. Enjoy your new car and see you again soon.

Posted 8 months ago

“We reserved the vehicle ahead of viewing it as we were having to travel a couple of hours to go and see it. The gentleman on the phone was lovely, very helpful answering our questions, and wished us a safe journey. Traffic on the motorway was horrendous on our way there, and as we were alot later than what we had said we'd be, the gentleman rung to check that we were OK. We arrived with only 25 minutes to look at the vehicle and test drive it on the grounds. Tom gave us the key and left us to have a look and a drive, and told us where he'd be if we wanted him for anything. There was no pressure or babbling on like you get with other vehicle sales establishments. The vehicle is exactly what we want and need, and sorting out the paperwork was quick and easy. Both gentlemen that we dealt with from reserving, to buying, and then to collecting were friendly, easy to talk to and professional. We are glad we bought our vehicle from here and would definitely recommend Direct Cars. Thanks guys!”

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Posted 9 months ago

Many thanks Bethan for your lovely words and we will be sure to pass them on to all involved. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 8 months ago

“Fantastic place to buy a car I’ll definitely be back for my next one Friendly knowledgable staff that aren’t pushy Great selection of stock available”

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Posted 9 months ago

Thanks Martin, glad to hear you found us fantastic. Enjoy your new vehicle and we will look forward to seeing you again soon.

Posted 8 months ago

“What can I say ......BRILLIANT....and a lovely car too”

Direct Cars 5 star review on 6th August 2025

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Posted 9 months ago

Thank you Patricia, great to know you found us brilliant. Enjoy your new car and speak to you again soon.

Posted 8 months ago

“Fantastic service. Very helpful staff and made the process of buying my new car and part exchanging my old one very easy and hassle free.”

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Posted 9 months ago

Thank you Lauren, great to know you found our no hassle policy fantastic. Enjoy your new car and see you again soon.

Posted 8 months ago

“Our second time with Direct Cars, no pressure at all and Luke was very helpful. We were able to get the right car for us at the right price! We would highly recommend Direct Cars at Sothall.”

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Posted 9 months ago

Thanks Martin, enjoy your new car and we will look forward to seeing you again soon.

Posted 8 months ago

“Really helpful service. Friendly and informative.”

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Posted 9 months ago

Thank you James, glad to hear you found our service really helpful. Enjoy your new car and see you again in the future.

Posted 8 months ago

“Good would buy from them again”

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Posted 9 months ago

Thank you Jennine, enjoy your new car and see you again.

Posted 8 months ago

“Had no problems the transaction was straightforward and handled in a totally professional manner The vehicle was as described and in excellent condition.”

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Posted 9 months ago

Thanks Stephen for your great comments. Enjoy your new car and see you soon.

Posted 8 months ago

“Everything was perfect no harassment and Daniel was a excellent salesman, helpful. Polite and efficient made me feel very comfortable”

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Posted 9 months ago

Thank you Patricia for your kind words and we will be sure to pass them on to Daniel. Enjoy your new car and see you again soon.

Posted 8 months ago

“I was very pleased when I purchased my car. The staff are very helpful friendly and quick at sorting everything out.”

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Posted 9 months ago

Thank you Julie, enjoy your new car and see you again.

Posted 8 months ago

“Always the first choice when I'm looking to purchase a new car excellent customer service and a great range of cars with very friendly staff”

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Posted 9 months ago

Thanks John for coming to us once again, enjoy your new car and see you again soon.

Posted 9 months ago

“The website was very easy to manoeuvre and very informative. The Salesman was very friendly and helpful in helping me make my decision.”

Direct Cars 5 star review on 20th July 2025

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Posted 9 months ago

Thank you Faith for your great feedback, enjoy your new car and see you again soon.

Posted 9 months ago

“Another car bought from Direct Cars, as always no pressure to buy or salesman following you around which makes looking around the sales area a very pleasurable experience”

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Posted 9 months ago

Thanks John for choosing us again and great to know you enjoyed our no pressure policy and found it pleasurable once again. Enjoy your new car and see you again in the future.

Posted 9 months ago

“A pleasant car buying experience. The salesman Nick was friendly knowledgeable.”

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Posted 10 months ago

Thank you and we're glad to hear you found it a pleasant experience. Enjoy your new car and see you again soon.

Posted 9 months ago

“I would like to say that my recent purchase from Direct cars was definitely a very enjoyable experience. Everyone we have had to deal with has been so friendly and helpful, I can not think of anything that was a problem. I did have to pop back because of a warning light on the vehicle but again the staff were friendly and helpful. I was given a car while mine was in and the problem was fixed that day, even though a part had to be ordered. Brilliant service thank you.”

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Posted 10 months ago

Thank you Gail for your great comments, we're glad to hear everything was to your satisfaction. Enjoy your new car and see you again in the future.

Posted 9 months ago

Direct Cars is rated 4.8 based on 2,421 reviews