Direct Cars Reviews

4.8 Rating 2,460 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 29th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've bought cars from Direct Cars and I have never been disappointed.”

Helpful Report

Posted 8 months ago

Thank you Peter for choosing us again, enjoy your new car and we will see you again soon.

Posted 8 months ago

“Absolutely fantastic experience buying my new car with Direct Cars, great vehicle and condition of car as well as good communication of information passed on to me whilst I made my choice. Easy set up of finance. Would return when it’s time to buy again!!”

Direct Cars 5 star review on 9th October 2025

Helpful Report

Posted 8 months ago

Thanks Michelle for sharing that you found us absolutely fantastic, we hope you are enjoying your new car and we will look forward to seeing you again in the future.

Posted 8 months ago

“Everything was grand”

Helpful Report

Posted 9 months ago

Thank you Daniel, enjoy your new car and see you in the future.

Posted 8 months ago

“Amazing service from the staff , brilliant from start to finish and could not be happier”

Helpful Report

Posted 9 months ago

Thank you Rochelle for your kind words, enjoy your new car and see you again.

Posted 8 months ago

“I had a great buying experience with Direct Cars, from the quick email response to my initial enquiry through to driving my new car away. Friendly, knowledgeable staff and a great all round service.”

Helpful Report

Posted 9 months ago

Thanks Louise, it is lovely to hear you found the experience great and enjoyed the service you received. Enjoy your new car and see you again.

Posted 8 months ago

“Direct car was very good. I have only deal with Ian Whiting, and he deals with me very very good. What a gentleman.”

Helpful Report

Posted 9 months ago

Thank you Esther for your very kind words and we will be sure to pass them on to Ian, Enjoy your new car and see you again soon.

Posted 8 months ago

“Very easy to buy a car, no pressure from sales personnel, it was actually a very pleasant experience .”

Helpful Report

Posted 9 months ago

Thank you, we are happy to hear you found our no pressure policy a very pleasant experience. Enjoy your new vehicle and see you again soon.

Posted 8 months ago

“Excellent place to buy a car from. No pressure and very helpful staff.”

Helpful Report

Posted 9 months ago

Thank you, it's great to hear you found us an excellent place to buy from and found our staff very helpful. Enjoy your new car and we will look forward to seeing you again soon.

Posted 8 months ago

“The whole sales experience was very good indeed, the salesman was not pushy and everything was explained to me in a respectful and non condescending way. The vehicle had a couple of faults which were corrected prior to pick up. I was well pleased.”

Helpful Report

Posted 9 months ago

Thanks Peter, we are glad to hear you are well pleased with the whole experience. Enjoy your new car and see you soon.

Posted 8 months ago

“Sorted my car deal out with Ian, lovely guy, very helpfull. Done my part exchanged and jumped into my new car very quickly and was very happy with it. All in all , happy experience. Thanks Ian .”

Helpful Report

Posted 9 months ago

Thank you, it's good to know you found it a happy experience and we will pass your comments on to Ian. Enjoy your new car and see you again.

Posted 8 months ago

“Helpful. Not pushy. Listened and acted on any concerns.”

Helpful Report

Posted 9 months ago

Thank you Keith, enjoy your new car and see you soon.

Posted 8 months ago

“Excellent, reliable.”

Helpful Report

Posted 9 months ago

Thanks Ronald, enjoy your new car and see you again soon.

Posted 9 months ago

“Efficient and straightforward.”

Helpful Report

Posted 9 months ago

Thanks Patricia, it's good to hear you found us straightforward and efficient. Enjoy your new car and see you again in the future.

Posted 9 months ago

“Recently purchased a car from Direct Cars - it's the first time we've used them and can honestly say the experience was a good one. No pushy sales techniques and the car was presented in really nice condition when we picked it up. We did have a minor issue crop up, but this was dealt with under warranty with no problem. Would definitely use again. One minor point as constructive feedback - the courtesy car was desperate for a clean on the inside. Hadn't been done for a good while.”

Helpful Report

Posted 9 months ago

Thanks Darren for your great feedback, enjoy your new car and see you again.

Posted 9 months ago

“The first time I've ever enjoy led car shopping”

Helpful Report

Posted 9 months ago

Thank you Julie and it's great to hear that it is the first time you have enjoyed car shopping when dealing with us. Enjoy your new car and see you again soon.

Posted 9 months ago

“I'm one of those people who doesn't particularly like visiting car salesroom's, but needs must. Direct Cars were excellent. No pressure selling but there when you needed help. Great selection of vehicles.. Particular mention must go to Ian, who was exceptional. If there is a next time buying a car, Direct Cars will be the first place we check. Highly recommended.”

Helpful Report

Posted 9 months ago

Thank you Dale for your very kind words and we will be sure to pass your great comments on to Ian. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 9 months ago

“We have bought our last 5 cars from here now. They have always been friendly and helpful, we have been loyal to them because they always take care of us and they dont pressure you too much, they let you come to them when you are ready they dont bombard you like some may out there. We will continue to buy our cars from here as they have always done well for us not only for sales but also service and MOTs as well.”

Helpful Report

Posted 9 months ago

Thanks Shane for your loyalty and coming to us once again, enjoy your new new car and we will look forward to seeing you again very soon.

Posted 9 months ago

“Went to have a look at some of their cars, there was no salesman trying to badger us. We were left in peace to look round. When we selected our car the salesman was very polite and there was no pressure to buy. All in all a very good experience.”

Helpful Report

Posted 9 months ago

Thank you Stanley for sharing your about your recent experience and we're happy to hear you enjoyed our no pressure policy. Enjoy your new car and see you soon.

Posted 9 months ago

“Friendly staff, straight forward exchange and went out of their way when there was an issue with my new car. Would suggest hot drinks available as currently only water.”

Helpful Report

Posted 9 months ago

Thanks you Susan for your kind comments and apologies you wasn't offered a hot drink, please call in anytime for one. Enjoy your new car and see you soon.

Posted 9 months ago

“We had a great experience Ian was great with us”

Helpful Report

Posted 9 months ago

Thanks Colette we will pass your kind words on to Ian. Enjoy your new car and see you again soon.

Posted 9 months ago

Direct Cars is rated 4.8 based on 2,460 reviews