Direct Cars Reviews

4.8 Rating 2,211 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many nice cars and we picked one which was very good shame u could not do better on price or able taxed it but salesman was very helpful and kind”

Helpful Report

Posted 10 months ago

Thank you Paul, enjoy your new car and see you again.

Posted 9 months ago

“Irecently purchased a Renault Clio at Direct Cars and the agent who helped me was Ian Whiting who was very helpful and informative. He made the whole process easy and friendly. I would recommend him to anyone as he wasn't pushy and let you take your time in selecting a car.”

Helpful Report

Posted 10 months ago

Thanks Anne, it's lovely to hear you found the whole process friendly and easy, we will be sure to pass your kind words on to Ian. Enjoy your new car and we will look forward to seeing you again soon.

Posted 9 months ago

“Non pushy sales and really straight forward!”

Helpful Report

Posted 10 months ago

Thank you, good to hear you found everything straightforward. Enjoy your new vehicle and see you again.

Posted 9 months ago

“Your sales staff were very helpful friendly and efficient ,would have liked a bit more money for my part exchange but was very happy with the car I bought, had a fault a Battery problem which was sorted within a few hours of me repotting it,great service thank you”

Helpful Report

Posted 10 months ago

Thanks Geoffrey, it's good to know you found us efficient, friendly and helpful and that you are happy with your purchase and that we sorted the small issue you had quickly and to your satisfaction. Enjoy your new car and see you again soon.

Posted 9 months ago

“I bought the car without actually physical seeing it. Which was a risk! But absolutely nothing to worry about, it came immaculate, not a stone chip or scuff on alloy at all. It looks like a brand new car! Great communication with Tom the sales man with an affordable delivery service which got delivered on time. I've just done a 300mile round trip and drove very we'll. Overall happy with the vehicle and would use Direct cars again.”

Direct Cars 5 star review on 17th August 2024

Helpful Report

Posted 10 months ago

Thank you Paul, it's nice to hear that you enjoyed taking the advantage of our home delivery service and that you are happy with how the process worked. Enjoy your new car and we will look forward to hearing from you again in the future.

Posted 9 months ago

“We saw the car online and afew days later we had a test drive and fell in love straight away. The whole experience we had was exceptionally good and the salesman Nick was very friendly so would highly recommend Direct Cars”

Helpful Report

Posted 10 months ago

Thank you, glad to hear your experience was exceptionally good and we will pass your kind comments on to Nick. Enjoy your new vehicle and see you again.

Posted 9 months ago

“very friendly staff no pressure when looking at cars”

Helpful Report

Posted 10 months ago

Thanks Lee, great to know you enjoyed our no pressure policy. Enjoy your new car and see you soon.

Posted 9 months ago

“I found the whole experience really relaxing with no pushy salesmen to deal with. They gave me the keys to a car I was interested in and left me to my own device's to have a good look around it.”

Helpful Report

Posted 10 months ago

Thank you, it's great to know you found the whole experience relaxing. Enjoy your new car and see you again in the future.

Posted 10 months ago

“Great service when buying a used car. Everything easy and straightforward.”

Helpful Report

Posted 10 months ago

Thanks Lynne, great to know you found everything easy and straightforward with the service you received. Enjoy your new car and see you again.

Posted 10 months ago

“My first experience with a large car dealer and it was flawless. Shaun Palmer was not pushy in any way and left me alone to view the car and make up my mind. Excellent communication and the car was ready on time for collection.”

Helpful Report

Posted 10 months ago

Thank you Paul, Enjoy your new vehicle and hope to see you again in the future.

Posted 10 months ago

“Shaun always look after people”

Helpful Report

Posted 10 months ago

Thank you Charles, enjoy your new car and see you again.

Posted 10 months ago

“First time at direct cars and was really pleased with the service. We were left to look around at leisure and were given the keys to as many cars as we wanted. We picked one out and gave it a test drive it was just what we wanted. Special mention to Tom the salesman who dealt with us. No hard sales and he was very good at explaining everything re payment, warranty etc. Picked up my new car and am very pleased with it. I would definitely recommend Direct Cars to all. And they gave me a great trade in price as well.”

Helpful Report

Posted 10 months ago

Thank you Neil for sharing the details of your recent dealings with us, we will sure to pass your kind words and comments on to Tom. Enjoy your new vehicle and we will look forward to seeing you again.

Posted 10 months ago

“I have bought cars from Direct Cars over many years. I like the fact there is no pressure and you can view any car alone”

Helpful Report

Posted 10 months ago

Thanks Karl for choosing us once again as you enjoy our no pressure sales policy, enjoy your new car and see you again soon.

Posted 10 months ago

“Excellent service, wasn't pressured into buying. Answered all questions I had.”

Helpful Report

Posted 10 months ago

Thank you Joanne, glad you enjoyed our no pressure policy and found the service you received excellent. Enjoy your new car and see you again in the future.

Posted 10 months ago

“Excellent communication and customer service. From contact to delivery. I would have no hesitation in recommending Direct Cars. A special mention for Nick & Ian.”

Direct Cars 5 star review on 28th July 2024

Helpful Report

Posted 10 months ago

Thanks George, glad to hear you found the service and communication excellent, we will pass your kind words on to Ian and Nick. Enjoy your new car and see you again in the future.

Posted 10 months ago

“Excellent service I have been using direct cars for the last few years”

Helpful Report

Posted 10 months ago

Thank you John, great to hear you found our service excellent. Enjoy your new vehicle and see you again.

Posted 10 months ago

“We always use Direct Cars for replacing our family cars as we can trust to get a great deal and they always have an excellent range to choose from.”

Helpful Report

Posted 10 months ago

Thank you Michelle for choosing us once again. Enjoy your new car and see you again soon.

Posted 10 months ago

“Our salesman Luke went out of his way to help us find a suitable car and answer all our questions in a friendly, approachable manner. It was a pleasure to deal with someone who is clearly so happy in their work. We are very pleased with our purchase and I've already recommended Direct Cars to my colleagues at work.”

Helpful Report

Posted 11 months ago

Thanks Sarah for your kind words we will be sure to pass them on to Luke. Enjoy your new vehicle and see you again in the future.

Posted 10 months ago

“This was our second purchase from Direct Cars and both times were were helped by Ian (Whiting). He was very professional in his job and is a credit to your workforce. We are very happy with our new purchase. Thankyou.”

Helpful Report

Posted 11 months ago

Thanks Barbara, good to hear that you are very happy and we will pass your kind words on to Ian. Enjoy your new car and see you soon.

Posted 10 months ago

“I was having ongoing problems with a Citroen C4 that I had purchased from Direct Cars. I decided to part exchange. Dave the manager helped me choose a better car and got it ready for me in a quick time. Can't fault the service I received. He did me a good deal as well.”

Helpful Report

Posted 11 months ago

Thanks Stuart, enjoy your new car and see you soon.

Posted 10 months ago

Direct Cars is rated 4.8 based on 2,211 reviews