Direct Cars Reviews

4.8 Rating 2,139 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,139 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant. Everything was taken care of, explained and any questions answered”

Helpful Report

Posted 11 months ago

Thank you, enjoy your new vehicle and see you again soon.

Posted 11 months ago

“Very professional service from their sales executive Ian..answered all my questions and was very helpful in the purchase of my car”

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Posted 11 months ago

Thank you Kevin, enjoy your new car and see you again.

Posted 11 months ago

“Excellent service. I purchased a Ford Kuga this week and the car was in great condition, well serviced and with an MOT. Nick was great from start to finish. Appreciate the great service and love the new car.”

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Posted 11 months ago

Thanks Michael for your kind words. Enjoy your new vehicle and see you soon.

Posted 11 months ago

“On entering the store we were greeted by a lovely customer service representative. We had everything explained to us how the store works etc. So off we went. My wife and I found a couple of cars we were interested in and got the keys. We explored the cars and found one we was interested in. On arriving back at the store we explained to the sales person what we wanted and everything went so smooth. From entering the building to leaving my wife and I was very happy with the service. Only down side we felt was the test drive of the vehicle I think it should be on the road and not just up and down the car park at the rear of the building but all in all a great experience.”

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Posted 11 months ago

Thanks Terry, lovely to hear everything went smooth and you had a great experience. Enjoy your new car and see you again.

Posted 11 months ago

“The customer service was spot on, there was no pressure from the sales staff at all. When I asked about the car I was given the key for it to have a look round it on my own with no on looking over my shoulder. Excellent service, cheers Tom”

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Posted 11 months ago

Thanks Mark, glad you enjoyed our excellent service and no pressure policy. Enjoy your new car and see you soon.

Posted 11 months ago

“Expert attention to everything on sales side of vehicle I bought with help from salesman Tom”

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Posted 11 months ago

Thanks Brian, enjoy your new vehicle and see you again.

Posted 11 months ago

“Nick looked after us he was very honest not pushy would recommend a purchase of any vehicle there ask for Nick.”

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Posted 11 months ago

Thank you Giuseppe, enjoy your new car and see you again soon.

Posted 11 months ago

“This was the second time that we have used Direct Cars to purchase a new vehicle. On this occasion we were looking for a quality SUV to replace our two existing vehicles, after looking on their website we found a 69 plate Renault Koleos. When turning up to the dealership we were greeted as before by a gentleman by the name of Tom,who kindly provided the keys for the vehicle in question to view at our leisure (no pressure selling). We decided to purchase the said vehicle and finance was arranged with in a matter of minutes and an excellent part exchanged was agreed for our existing vehicles. On the day of collection the car was presented to us in excellent condition with all advisories that had been highlighted on the MOT been rectified by any parts required being replaced by new. i.e new tyres break discs and pads on this occasion. In summary a stress free car purchase dealt with by professional people with a long standing reputation which is well deserved. We would definitely be returning when the time comes to change our vehicle in the future.”

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Posted 11 months ago

Thanks Lynn, it's lovely to read your kind words and how you found everything stress free. Enjoy your new car and see you again soon.

Posted 11 months ago

“We’ve used Direct Cars for 20 years now. We love the fact that you are never pressured by the salesman. This time we dealt with Shaun Palmer, he couldn’t have been more helpful. He explained everything and made our experience easy and enjoyable. He’s a credit to the company. We will definitely be back for our next car.”

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Posted 11 months ago

Thanks John, it's good to hear that you found your latest experience with us easy and enjoyable hence we you have been coming to us for 20 years, we will pass your kind words on to Shaun. Enjoy your new vehicle and see you soon.

Posted 11 months ago

“Had fantastic xervice from Direct Cars. Nothing was too much trouble. They went above and beyond to help with what we wanted. Thank you”

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Posted 11 months ago

Thank you, great to hear about the fantastic service you received. Enjoy your new vehicle and see you again soon.

Posted 11 months ago

“Very good . Would recommend to friends and would buy my next car from here as well. Been very helpful . None of the staff bothered me whilst I was browsing and Shaun was amazing when I finally found a car I was interested in and answered any questions I had about the vehicle . He also helped my dad pick out his car when I went to pick mine up and helped both of us and explained what everything was .”

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Posted 11 months ago

Thanks Holly, enjoy your new car and see you soon.

Posted 11 months ago

“Would definitely buy a car from here again and recommend to friends . Shaun was brilliant for both me and my daughter when purchasing our cars and answered every question we had to ask, never felt pressured into buying a car we didn't want or any extras and direct cars have been really helpful with my daughter wanting to add on extras after purchase.”

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Posted 11 months ago

Thanks you David, enjoy your new car and see you again.

Posted 11 months ago

“Great service, no pressure & very helpful in trading our old car for another. Our 4th car from here, wouldn’t go anywhere else!”

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Posted 11 months ago

Thanks Alan for choosing us once again, we are pleased to know that you enjoy our great service and no pressure policy. Enjoy your new car and see you again soon.

Posted 11 months ago

“Tom was very helpful with the sale I love my new car Just a bit dissapointed with 1 month warranty Thought it would of been 3 month minimum”

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Posted 11 months ago

Thanks Jonathan, great to hear you love your new car and we will look forward to seeing you again in the future.

Posted 11 months ago

“I found the whole experience enjoyable, my guide Shaun helped me choose the right car at the right price, and a good trade in value. Very happy customer five stars all the way.”

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Posted 11 months ago

Thank you Anthony, we are pleased to hear you found your experience enjoyable and are very happy. Enjoy your new car and see you again.

Posted 11 months ago

“No pressure selling. Clear explanations on services offered and no pushing inappropriate purchases. Felt very comfortable buying a car from them. The process was quick and the staff very polite, friendly and helpful.”

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Posted 11 months ago

Thanks Simon, glad to know you felt comfortable with our no pressure policy. Enjoy your new car and see you soon.

Posted 11 months ago

“I purchased a Peugeot 107 for my Granddaughter, delighted with the service. The car had a new Mot and service. I would be happy to buy another vehicle in the future. Professional service from start to finish.”

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Posted 11 months ago

Thank you, we are pleased to hear you are delighted with the service you received. Enjoy your new car and see you again soon.

Posted 11 months ago

“Excellent choice. Friendly helpful staff. Very informative and supportive when making a purchase.”

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Posted 11 months ago

Thank you Dawn, glad to hear you found our staff helpful and friendly and the choice we have on offer. Enjoy your new car and see you again in the future.

Posted 11 months ago

“Salesman and all staff very good my 5 car from I”

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Posted 1 year ago

Thanks Michael for choosing us again, enjoy your new car and see you again soon for number 6.

Posted 11 months ago

“Excellent service. Was not pressured into purchasing something I didn't want. Fast efficient service..l”

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Posted 1 year ago

Thank you, enjoy your new vehicle and see you again soon.

Posted 11 months ago

Direct Cars is rated 4.8 based on 2,139 reviews