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Direct Cars Reviews

4.8 Rating 2,139 Reviews
96 %
of reviewers recommend Direct Cars
4.8
Based on 2,139 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Direct Cars Reviews

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025
Karen Buckley
Direct Cars 5 star review on 31st January 2025
Victor Watson
Direct Cars 5 star review on 30th January 2025
Madeleine Beard
Direct Cars 5 star review on 27th January 2025
Global Lifelines Cleaning Services Limited
Direct Cars 5 star review on 24th September 2024
Alexandru Mumji
Direct Cars 5 star review on 24th September 2024
Alexandru Mumji
Direct Cars 5 star review on 17th August 2024
Paul Douglas
62
Anonymous
Anonymous  // 01/01/2019
Very helpful and they dont follow you around whist you are looking for the right car
Helpful Report
Posted 1 year ago
Thank you, glad you found us to be very helpful. Enjoy your new and see you again in the future.
Posted 1 year ago
Brilliant not pushy sales structure. Regular contact maintained and easy finance structure.
Helpful Report
Posted 1 year ago
Thank you Melanie, enjoy your new car and see you soon.
Posted 1 year ago
Good buying experience, no pressure from sales amen, very helpful. Parcel shelf was missing in the vehicle I bought, didn’t notice it until I got home! I contacted the salesman Tom who sorted it all out for me.
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Posted 1 year ago
Thanks Paul, good to know you enjoyed the experience and our no pressure policy. Enjoy your new car and see you again soon.
Posted 1 year ago
Excellent place to buy a car. Can take your time looking at the cars. All cars have details showing in the windscreen which is helpfully. You can borrow the keys to look inside the cars and check them over. The process of buying the car is easy and hassle free. All staff are friendly and polite. Would recommend direct cars
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Posted 1 year ago
Thank you for your lovely comments, it is good to know you found the whole process easy and hassle free. Enjoy your new car and see you again.
Posted 1 year ago
Amazing experience with direct cars. Cannot fault them, they listened to us and there was absolutely no pushing or pressure which is a big thing for us when buying a car. Everything was handling in a friendly and professional manner and I felt supported through the whole process. Thank you direct cars and especially Tom and Gaz.
Helpful Report
Posted 1 year ago
Thank you for your kind words, it is nice to know that you found the experience amazing and enjoyed our no pressure policy, we will pass your thanks on to Tom and Gaz. Enjoy your new car and see you again in the future.
Posted 1 year ago
Great service friendly staff
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Posted 1 year ago
Thank you, glad to know you enjoyed the friendly service from all our staff. Enjoy your new car and see you again.
Posted 1 year ago
They were very friendly, not pushy and answered all my questions satisfactorily.
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Posted 1 year ago
Thanks Michael, glad to know you enjoyed our friendly no pressure service. Enjoy your new car and see you soon.
Posted 1 year ago
Very helpful. No salesman patter. I asked the questions they answered. I went to buy a specific car they provided it, I am very happy.
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Posted 1 year ago
Thank you David, good to know you are very happy and found us to be very helpful. Enjoy your new car and see you again in the future.
Posted 1 year ago
The process was very professionaly carried out. We are delighted with our new car and would recommend this company
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Posted 1 year ago
Thank you, great to to know you found the process very professional and you are delighted with your new car. We will look forward to seeing you again soon.
Posted 1 year ago
fast simple friendly service. the car is fantastic too. thanks guys
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Posted 1 year ago
Thanks Mark, great to hear you found our service simple and friendly. Enjoy your new car and see you again soon.
Posted 1 year ago
Excellent all round thank you.
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Posted 1 year ago
Thank you Mark, enjoy your new car and see you again.
Posted 1 year ago
This is my 3rd purchase of a vehicle from direct Cars. As always staff were brilliant organising the best finance deal. Loving my new car thank you direct Cars highly recommended 👌
Direct Cars 5 star review on 8th February 2024
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Posted 1 year ago
Thank you Raymond for choosing us once again, enjoy your new car and see you again soon.
Posted 1 year ago
First time we have purchased a vehicle direct but we found the the experience very good. The sales advisor Nick Wardale very informative , kept us updated on progress of delivery etc. Although we had a problem with a sensor light , Debi Shaw from the service department arranged for our car to be collected and a loan car left for us while the fault on our car was repaired.This was done within 48 hours . Very satisfied with the service we have received.
Helpful Report
Posted 1 year ago
Thank you Michael, great to hear that you found your recent experience very good and the communication between yourself and Nick, we apologise about the small issue that you had but are glad that this was rectified to your satisfaction. Enjoy your new car and see you again in the future.
Posted 1 year ago
The staff was very friendly and helpful, They also let you walk around and look at cars in you’re own time.
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Posted 1 year ago
Thank you Matthew, enjoy your new car and see you again.
Posted 1 year ago
excellent service by shaun,gave us all the info i needed without any hassle
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Posted 1 year ago
Thanks Alan, great to hear about the excellent service you received from Shaun. Enjoy your new car and see you again.
Posted 1 year ago
Very professional and helpful service, Ian Whiting the sales advisor very knowledgeable about the car we purchased, said car competitively priced and reasonable part exchange quote also.
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Posted 1 year ago
Thank you, great to hear you found us very professional and helpful, we will pass your comments on to Ian. Enjoy your new car and see you soon.
Posted 1 year ago
Overhaul, it was a good experience, straight forward, no problems.
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Posted 1 year ago
Thank you Roger, it's good to know that you found dealing with us straight forward and had a good experience. Enjoy your new car and see you again.
Posted 1 year ago
Very satisfying experience with direct cars as always, no pushy salesman and a lot of patience they have with you fantastic.
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Posted 1 year ago
Thanks Martin, great to hear about your recent experience. Enjoy your new car and see you again soon.
Posted 1 year ago
Brilliant service everytime I go this is my 6th car from direct cars wouldn't go anywhere else always very polite tells me all about the car I've purchased an options I can use very friendly service always highly recommend this company
Direct Cars 5 star review on 26th January 2024
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Posted 1 year ago
Thank you Patricia for your kind words and choosing us once again, it's lovely to hear that you enjoyed the brilliant service that we provide once again. Enjoy your new car and we will look forward to seeing you again soon for number 7!
Posted 1 year ago
Very professional. No pressure company. My purchase was dealt with by Shaun. Explained everything in full detail. Found perfect car for me. Professional not pushy from start to finish. Would highly recommend. Thanks Direct Cars.
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Posted 1 year ago
Thank you Christine, it is good to know you enjoyed our professional and no pressure operation. Enjoy your new car and see you again soon.
Posted 1 year ago
Direct Cars is rated 4.8 based on 2,139 reviews