Direct Cars Reviews

4.8 Rating 2,139 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,139 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and they dont follow you around whist you are looking for the right car”

Helpful Report

Posted 1 year ago

Thank you, glad you found us to be very helpful. Enjoy your new and see you again in the future.

Posted 1 year ago

“Brilliant not pushy sales structure. Regular contact maintained and easy finance structure.”

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Posted 1 year ago

Thank you Melanie, enjoy your new car and see you soon.

Posted 1 year ago

“Good buying experience, no pressure from sales amen, very helpful. Parcel shelf was missing in the vehicle I bought, didn’t notice it until I got home! I contacted the salesman Tom who sorted it all out for me.”

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Posted 1 year ago

Thanks Paul, good to know you enjoyed the experience and our no pressure policy. Enjoy your new car and see you again soon.

Posted 1 year ago

“Excellent place to buy a car. Can take your time looking at the cars. All cars have details showing in the windscreen which is helpfully. You can borrow the keys to look inside the cars and check them over. The process of buying the car is easy and hassle free. All staff are friendly and polite. Would recommend direct cars”

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Posted 1 year ago

Thank you for your lovely comments, it is good to know you found the whole process easy and hassle free. Enjoy your new car and see you again.

Posted 1 year ago

“Amazing experience with direct cars. Cannot fault them, they listened to us and there was absolutely no pushing or pressure which is a big thing for us when buying a car. Everything was handling in a friendly and professional manner and I felt supported through the whole process. Thank you direct cars and especially Tom and Gaz.”

Helpful Report

Posted 1 year ago

Thank you for your kind words, it is nice to know that you found the experience amazing and enjoyed our no pressure policy, we will pass your thanks on to Tom and Gaz. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Great service friendly staff”

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Posted 1 year ago

Thank you, glad to know you enjoyed the friendly service from all our staff. Enjoy your new car and see you again.

Posted 1 year ago

“They were very friendly, not pushy and answered all my questions satisfactorily.”

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Posted 1 year ago

Thanks Michael, glad to know you enjoyed our friendly no pressure service. Enjoy your new car and see you soon.

Posted 1 year ago

“Very helpful. No salesman patter. I asked the questions they answered. I went to buy a specific car they provided it, I am very happy.”

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Posted 1 year ago

Thank you David, good to know you are very happy and found us to be very helpful. Enjoy your new car and see you again in the future.

Posted 1 year ago

“The process was very professionaly carried out. We are delighted with our new car and would recommend this company”

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Posted 1 year ago

Thank you, great to to know you found the process very professional and you are delighted with your new car. We will look forward to seeing you again soon.

Posted 1 year ago

“fast simple friendly service. the car is fantastic too. thanks guys”

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Posted 1 year ago

Thanks Mark, great to hear you found our service simple and friendly. Enjoy your new car and see you again soon.

Posted 1 year ago

“Excellent all round thank you.”

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Posted 1 year ago

Thank you Mark, enjoy your new car and see you again.

Posted 1 year ago

“This is my 3rd purchase of a vehicle from direct Cars. As always staff were brilliant organising the best finance deal. Loving my new car thank you direct Cars highly recommended 👌”

Direct Cars 5 star review on 8th February 2024

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Posted 1 year ago

Thank you Raymond for choosing us once again, enjoy your new car and see you again soon.

Posted 1 year ago

“First time we have purchased a vehicle direct but we found the the experience very good. The sales advisor Nick Wardale very informative , kept us updated on progress of delivery etc. Although we had a problem with a sensor light , Debi Shaw from the service department arranged for our car to be collected and a loan car left for us while the fault on our car was repaired.This was done within 48 hours . Very satisfied with the service we have received.”

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Posted 1 year ago

Thank you Michael, great to hear that you found your recent experience very good and the communication between yourself and Nick, we apologise about the small issue that you had but are glad that this was rectified to your satisfaction. Enjoy your new car and see you again in the future.

Posted 1 year ago

“The staff was very friendly and helpful, They also let you walk around and look at cars in you’re own time.”

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Posted 1 year ago

Thank you Matthew, enjoy your new car and see you again.

Posted 1 year ago

“excellent service by shaun,gave us all the info i needed without any hassle”

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Posted 1 year ago

Thanks Alan, great to hear about the excellent service you received from Shaun. Enjoy your new car and see you again.

Posted 1 year ago

“Very professional and helpful service, Ian Whiting the sales advisor very knowledgeable about the car we purchased, said car competitively priced and reasonable part exchange quote also.”

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Posted 1 year ago

Thank you, great to hear you found us very professional and helpful, we will pass your comments on to Ian. Enjoy your new car and see you soon.

Posted 1 year ago

“Overhaul, it was a good experience, straight forward, no problems.”

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Posted 1 year ago

Thank you Roger, it's good to know that you found dealing with us straight forward and had a good experience. Enjoy your new car and see you again.

Posted 1 year ago

“Very satisfying experience with direct cars as always, no pushy salesman and a lot of patience they have with you fantastic.”

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Posted 1 year ago

Thanks Martin, great to hear about your recent experience. Enjoy your new car and see you again soon.

Posted 1 year ago

“Brilliant service everytime I go this is my 6th car from direct cars wouldn't go anywhere else always very polite tells me all about the car I've purchased an options I can use very friendly service always highly recommend this company”

Direct Cars 5 star review on 26th January 2024

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Posted 1 year ago

Thank you Patricia for your kind words and choosing us once again, it's lovely to hear that you enjoyed the brilliant service that we provide once again. Enjoy your new car and we will look forward to seeing you again soon for number 7!

Posted 1 year ago

“Very professional. No pressure company. My purchase was dealt with by Shaun. Explained everything in full detail. Found perfect car for me. Professional not pushy from start to finish. Would highly recommend. Thanks Direct Cars.”

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Posted 1 year ago

Thank you Christine, it is good to know you enjoyed our professional and no pressure operation. Enjoy your new car and see you again soon.

Posted 1 year ago

Direct Cars is rated 4.8 based on 2,139 reviews