Direct Cars Reviews

4.8 Rating 2,179 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,179 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I travelled from Scotland to collect a car I had not driven, I found Direct Cars very helpful with videos and pictures. Communication was quick and efficient, as was the whole process of purchasing my new car. The vehicle was just as described, if not better and I would recommend the £99 pre-purchase service, with its other added benefits. Would definitely recommend.”

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Posted 11 months ago

Thanks Scott for taking the time to travel to us from Scotland, we're delighted to hear that you found the communication and the extra pictures helpful in making the decision to purchase unseen. Enjoy our new car and see you again in the future.

Posted 10 months ago

“No problems at all with the part exchange and purchase of our new car. Tom Breeze very helpful throughout.”

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Posted 11 months ago

Thanks Kenneth, enjoy your new car and see you again soon.

Posted 10 months ago

“first of all great site where cara are displayed,, lots of room around vehicles to look around ,, no pressure sales like most garages,, sean the salesnab was brilliant,,, also from being seventeen i have owned approx 45 cars ,, the citroen c3 picasso we purchased was the cleanest and most maculate in condition after it had been through your workshop and valet bay,,, very very impressed with the finished product of the car ,,,, 10 out of 10 cannot praise the valet any more ...”

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Posted 1 year ago

Thank you Zoe for your kind words, enjoy your new car and we will look forward to seeing you again in the future.

Posted 10 months ago

“Couldn't fault Luke very professional”

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Posted 1 year ago

Thank you Julie, enjoy our new vehicle and see you again soon.

Posted 10 months ago

“Excellent service they were there to answer any questions. Very friendly staff.”

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Posted 1 year ago

Thank you Debra, good to know you found our service excellent. Enjoy your new car and see you soon.

Posted 10 months ago

“Really enjoyed buying from direct cars…no hard sell, they let an excellent array of used cars do their talking… thanks to Tom for simple and straightforward advice and relaxing easy going selling.”

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Posted 1 year ago

Thanks Shaun, we're happy to hear you enjoyed the experience and found it simple, straightforward and relaxing. Enjoy our new car and see you again.

Posted 10 months ago

“Relaxed atmosphere no pressure. Easy to understand t&c format. Care and attention to detail.”

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Posted 1 year ago

Thanks, good to hear you found our no pressure policy relaxing. Enjoy our new car and see you again soon.

Posted 10 months ago

“Impressed with the service,no hard sell ,sorted a couple of minor issues with vehicle . Tbh i was just about done looking at cars having been worked over by various salesmen (which I have very little patience for) Very refreshing to just view ,sort out, discuss & make a decision , very informed about the car I chose, all in all very happy ...”

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Posted 1 year ago

Thank you for your kind words, happy to hear you found the experience with us a refreshing compared to other places you visited. Enjoy your new car and see you again in the future.

Posted 10 months ago

“I purchased my new car from yourselves, Shaun was very helpful and the transaction was very smooth. I had to take it for a repair after 2 days due to a slow puncture but the process was really good and sorted within the hour. I then picked up my new private plates which were kindly put on my car a few weeks later. Overall cannot fault Direct cars for service and communication.”

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Posted 1 year ago

Thank you, enjoy your new car and see you again in the future.

Posted 1 year ago

“Genuinely nice staff. Very helpful.”

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Posted 1 year ago

Thank you Jill, enjoy your new car and see you again.

Posted 1 year ago

“Very helpful,thorough and efficient.”

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Posted 1 year ago

Thanks James, enjoy your new vehicle and see you soon.

Posted 1 year ago

“We purchased a car recently and again we were satisfied with the entire buying process. Shaun the sales person once again was very professional and funny. Me and my wife have purchased many vehicles over the years, and continue to do so!! Great service, we will certainly return.”

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Posted 1 year ago

Thank you Gary for choosing us once again, good to know you enjoyed our great service and are satisfied with everything. Enjoy your new car and see you again soon.

Posted 1 year ago

“Excellent customer service from our first telephone contact through to our final on line purchase.Your sales adviser Mr Ian Whiting is a credit to your organisation and you are lucky to have such a professional member on your team.”

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Posted 1 year ago

Thank you John, we will pass your kind words on to Ian. Enjoy your new car and speak again soon.

Posted 1 year ago

“Saw the car online and made an appointment to view. Really lovely friendly helpful staff who listened to what I wanted. Would highly recommend”

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Posted 1 year ago

Thank you Julie for your kind words, enjoy your new car and see you again in the future.

Posted 1 year ago

“Ian the salesman was very helpful. Buying me new car was easy and straightforward with Direct Car. I would recommend them to anyone wishing to purchase a used car from them”

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Posted 1 year ago

Thank you Jason, happy to hear you found everything straightforward and easy during your purchase. Enjoy your new car and see you again.

Posted 1 year ago

“& really friendly staff. Excellent customer care myself & my family have had several cars from Direct Cars & also back to when it was Eckington motor company. I would highly recommend to anyone”

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Posted 1 year ago

Thanks Richard, enjoy your new vehicle and see you again very soon.

Posted 1 year ago

“Polite and helpful”

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Posted 1 year ago

Thank you Jayne, enjoy your new car and see you again.

Posted 1 year ago

“Brilliant. Everything was taken care of, explained and any questions answered”

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Posted 1 year ago

Thank you, enjoy your new vehicle and see you again soon.

Posted 1 year ago

“Very professional service from their sales executive Ian..answered all my questions and was very helpful in the purchase of my car”

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Posted 1 year ago

Thank you Kevin, enjoy your new car and see you again.

Posted 1 year ago

“Excellent service. I purchased a Ford Kuga this week and the car was in great condition, well serviced and with an MOT. Nick was great from start to finish. Appreciate the great service and love the new car.”

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Posted 1 year ago

Thanks Michael for your kind words. Enjoy your new vehicle and see you soon.

Posted 1 year ago

Direct Cars is rated 4.8 based on 2,179 reviews