Direct Cars Reviews

4.8 Rating 2,292 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,292 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very approachable. Wasn't pressured into buying and you can view the car alone. Shout out to Ian Whiting for going above and beyond. He managed to arrange for me to pick my car up a day earlier due to unforseen circumstance. Thank you Ian. Have already recommended Direct Cars to family and friends.”

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Posted 1 year ago

Thank you Siobhan for your kind words and we will be sure to pass them on along with your thanks to Ian. Enjoy your new car and see you again.

Posted 1 year ago

“Been with Direct cars for over 4 years now, having my car MOT,d and serviced with you and always been satisfied.”

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Posted 1 year ago

Thank you Fredrick for choosing us once again, enjoy your new car and we will look forward to seeing you again soon.

Posted 1 year ago

“Great experience at Direct Cars. Everyone I dealt with was friendly and helpful every step of the way. Not forgetting my lovely car too.”

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Posted 1 year ago

Thanks Lesley, great to know you had a great experience from our helpful and friendly team. Enjoy your new car and see you again.

Posted 1 year ago

“We found the right car on the website so visited the site and we were left to look at our leisure with no pressure”

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Posted 1 year ago

Thank you for your review, enjoy your new vehicle and see you again soon.

Posted 1 year ago

“No pressure from sales persons but very helpful and know every thing you need to know about the cars”

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Posted 1 year ago

Thank you John, glad to hear you enjoyed the no pressure experience. Enjoy your new vehicle and see you soon.

Posted 1 year ago

“Very satisfied with sales team at Direct Cars espTom Breeze. They answered all queries promptly and professionally. The links to required documents all worked seemlessly. Everything happened as was explained and expected.”

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Posted 1 year ago

Thanks Marina, great to know you are very satisfied with the professionalism of our team and everything was as you expected and explained to you. Enjoy your new car and speak to you again in the future.

Posted 1 year ago

“Very good customer service and confidence inspiring service team. I put a deposit on a car over the phone and when I collected it 10 days later the car was ready, valeted and all advisories sorted when MOT’d. Never felt any pressure to buy the car without being satisfied after the refundable deposit had been paid. Literally can’t fault the whole experience. I would definitely buy a car from them again.”

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Posted 1 year ago

Thanks Richard, it's great to hear that the customer service you received gave you the confidence to choose us and that you enjoyed the no pressure experience we provide. Enjoy your new car and see you again soon.

Posted 1 year ago

“On arrival I was meet with a warm welcome,dealt with in a very professional manner and wouldn't have any issue with coming back in the future”

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Posted 1 year ago

Thank you James, lovely to hear you was dealt with in a professional manner and enjoyed the warm welcome you received. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Many nice cars and we picked one which was very good shame u could not do better on price or able taxed it but salesman was very helpful and kind”

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Posted 1 year ago

Thank you Paul, enjoy your new car and see you again.

Posted 1 year ago

“Irecently purchased a Renault Clio at Direct Cars and the agent who helped me was Ian Whiting who was very helpful and informative. He made the whole process easy and friendly. I would recommend him to anyone as he wasn't pushy and let you take your time in selecting a car.”

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Posted 1 year ago

Thanks Anne, it's lovely to hear you found the whole process friendly and easy, we will be sure to pass your kind words on to Ian. Enjoy your new car and we will look forward to seeing you again soon.

Posted 1 year ago

“Non pushy sales and really straight forward!”

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Posted 1 year ago

Thank you, good to hear you found everything straightforward. Enjoy your new vehicle and see you again.

Posted 1 year ago

“Your sales staff were very helpful friendly and efficient ,would have liked a bit more money for my part exchange but was very happy with the car I bought, had a fault a Battery problem which was sorted within a few hours of me repotting it,great service thank you”

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Posted 1 year ago

Thanks Geoffrey, it's good to know you found us efficient, friendly and helpful and that you are happy with your purchase and that we sorted the small issue you had quickly and to your satisfaction. Enjoy your new car and see you again soon.

Posted 1 year ago

“I bought the car without actually physical seeing it. Which was a risk! But absolutely nothing to worry about, it came immaculate, not a stone chip or scuff on alloy at all. It looks like a brand new car! Great communication with Tom the sales man with an affordable delivery service which got delivered on time. I've just done a 300mile round trip and drove very we'll. Overall happy with the vehicle and would use Direct cars again.”

Direct Cars 5 star review on 17th August 2024

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Posted 1 year ago

Thank you Paul, it's nice to hear that you enjoyed taking the advantage of our home delivery service and that you are happy with how the process worked. Enjoy your new car and we will look forward to hearing from you again in the future.

Posted 1 year ago

“We saw the car online and afew days later we had a test drive and fell in love straight away. The whole experience we had was exceptionally good and the salesman Nick was very friendly so would highly recommend Direct Cars”

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Posted 1 year ago

Thank you, glad to hear your experience was exceptionally good and we will pass your kind comments on to Nick. Enjoy your new vehicle and see you again.

Posted 1 year ago

“very friendly staff no pressure when looking at cars”

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Posted 1 year ago

Thanks Lee, great to know you enjoyed our no pressure policy. Enjoy your new car and see you soon.

Posted 1 year ago

“I found the whole experience really relaxing with no pushy salesmen to deal with. They gave me the keys to a car I was interested in and left me to my own device's to have a good look around it.”

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Posted 1 year ago

Thank you, it's great to know you found the whole experience relaxing. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Great service when buying a used car. Everything easy and straightforward.”

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Posted 1 year ago

Thanks Lynne, great to know you found everything easy and straightforward with the service you received. Enjoy your new car and see you again.

Posted 1 year ago

“My first experience with a large car dealer and it was flawless. Shaun Palmer was not pushy in any way and left me alone to view the car and make up my mind. Excellent communication and the car was ready on time for collection.”

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Posted 1 year ago

Thank you Paul, Enjoy your new vehicle and hope to see you again in the future.

Posted 1 year ago

“Shaun always look after people”

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Posted 1 year ago

Thank you Charles, enjoy your new car and see you again.

Posted 1 year ago

“First time at direct cars and was really pleased with the service. We were left to look around at leisure and were given the keys to as many cars as we wanted. We picked one out and gave it a test drive it was just what we wanted. Special mention to Tom the salesman who dealt with us. No hard sales and he was very good at explaining everything re payment, warranty etc. Picked up my new car and am very pleased with it. I would definitely recommend Direct Cars to all. And they gave me a great trade in price as well.”

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Posted 1 year ago

Thank you Neil for sharing the details of your recent dealings with us, we will sure to pass your kind words and comments on to Tom. Enjoy your new vehicle and we will look forward to seeing you again.

Posted 1 year ago

Direct Cars is rated 4.8 based on 2,292 reviews