Direct Cars Reviews

4.8 Rating 2,506 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,506 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 14th September 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasure to deal with Ian, happy with the car, I’d go back!!!”

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Posted 1 year ago

Thanks Paul, enjoy your new car and see you again.

Posted 1 year ago

“Great customer service. Explained everything in detail with no pressure to buy. Have already recommended to others go to Direct Cars. Will definitely go back in the future.”

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Posted 1 year ago

Thank you, it's great to know you found our service great and enjoyed our no pressure policy. Enjoy your car and see you soon.

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you Tracy, enjoy your new vehicle and see you again in the future.

Posted 1 year ago

“3rd time purchasing a car from Direct Cars at Eckington Sheffield and as always service and treatment second to none even sorting out a few minor problems Thank you to Ian this time”

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Posted 1 year ago

Thanks Susan for choosing us once again, we will be sure to pass your thanks on to Ian. Enjoy your new car and see you again.

Posted 1 year ago

“Saw the car online and drove to Sheffield, a journey of around 2 hours. From start to finish everything was excellent and the purchase ran without hitch. I would have no hesitation in recommending Direct Cars.”

Direct Cars 5 star review on 22nd May 2025

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Posted 1 year ago

Thank you Geraldine, great to hear you found everything excellent. Enjoy your new car and see you again soon.

Posted 1 year ago

“Our family have purchased numerous cars from Direct Cars, no pressure from staff when viewing cars and friendly helpful staff when purchasing the vehicles. Always bring vehicles here for MOT and servicing. Highly recommended.”

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Posted 1 year ago

Thanks Tracey for coming to us once again, enjoy your new car and see you soon.

Posted 1 year ago

“Have used Direct Cars four times now, always had a hassle free no nonsense experience, Dan made things very straightforward which was how we like it. Would most definitely use them again.”

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Posted 1 year ago

Thanks Jonathan for entrusting us once again to supply your new car, we hope you enjoy it and will look forward to seeing you again soon.

Posted 1 year ago

“It was good to be able to browse through the large stock of cars, and when we found some that interested us they were unliocked and we were left to sit inside and get the feel of the vehicle. Further discussion with Luke was unhurried and we didn't feel under pressure. It was good to have a short drive on your premises .Payment and pick up were by mutual arrangement, and went smoothly. A good experience, other dealerships could learn!”

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Posted 1 year ago

Thank you Martin for sharing your recent experience, we're glad to hear everything was to your satisfaction. Enjoy your new car and see you again.

Posted 1 year ago

“Just bought another car from Direct Cars, we have had a few over the years. Compared to other Car Sale showrooms it is one of the best. It is well laid out and you are free to look around with out anyone bothering you, but if you need assistance it is available. I am more than happy with the car and feel the price was reasonable. Direct Cars it my first choice when looking to purchase a car.”

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Posted 1 year ago

Thank you Rachel for choosing us again, enjoy your new car and see you again soon.

Posted 1 year ago

“I have bought many cars from direct They have all been excelent the service is always spot on I would recommend them to any one.”

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Posted 1 year ago

Thanks Peter for coming to us once again, enjoy your new car and we will look forward to seeing you again.

Posted 1 year ago

“Highly recommend Direct Cars . Trustworthy dealership with a long history”

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Posted 1 year ago

Thank you Paul, enjoy your new car and see you again soon.

Posted 1 year ago

“Excellent! Went to view a car I'd found on autotrader, salesman (Dan) was friendly and not at all pushy. Left us to view the car and we found him when we'd made the decision to buy it. Took us through the paperwork and we picked the car up some a few days later. Very happy with the car and the overall level of service, all jobs I asked to be done were done. The car looks amazing, thank you to everyone at Direct Cars.”

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Posted 1 year ago

Thank you Keith, great to hear you found us excellent and that you are very happy. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Great service and got a good part ex price for my old car . Loads of additional spec on my new car but not reflected in the price”

Direct Cars 5 star review on 8th May 2025

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Posted 1 year ago

Thanks Irene for sharing your comments about the great service you received, enjoy your new car and see you again soon.

Posted 1 year ago

“Friendly, not pushy and I would definitely buy from them again.”

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Posted 1 year ago

Thank you Paula, enjoy your new vehicle and see you again soon.

Posted 1 year ago

“Easy to view the fairly large and different selection of vehicles, no pressure from salespeople (you have to approach them if you want to have a closer look/test drive). No complaints from me”

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Posted 1 year ago

Thanks Trevor, enjoy your new car and see you again in the future.

Posted 1 year ago

“Bought 3 car from direct cars in the past, never had a problem, very friendly and professional, great reliable company”

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Posted 1 year ago

Thank you Nigel for choosing us once again, enjoy your new car and see you again.

Posted 1 year ago

“Friendly and helpful! Absolutely love my new smart car that drives beautifully. The delivery service is so convenient and the guy who delivered my car was also very polite and helpful. Thankyou! X”

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Posted 1 year ago

Thank you Nicola for taking advantage of our home delivery service and for your kind words, we will make sure we pass them on to all involved. Enjoy your new car and speak again soon.

Posted 1 year ago

“Luke & Dave have been excellent. Initial visit through to handover, both ensured a smooth and hassle free buying experience. Their knowledge is top notch and happily advised and helped where required. Would happily purchase another vehicle from either!”

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Posted 1 year ago

Thank you Simon for your very kind words, we will be sure to pass them on to Dave and Luke. Enjoy your new car and we will look forward to seeing you again soon.

Posted 1 year ago

“Having bought my previous car from a main dealer I was happily surprised at how quick and easy the whole sale was at Direct Cars. No push to sell add on’s and no waiting around for who knows what. Straightforward service.”

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Posted 1 year ago

Thank you Derek, we're glad to hear you found everything quick, easy and straightforward. Enjoy your new vehicle and see you again soon.

Posted 1 year ago

“This is the second time I have purchased from direct cars and received excellent service . Shout out to Luke thankyou for excellent service”

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Posted 1 year ago

Thanks Karen, we will pass you kind words and thanks on to Luke. Enjoy your new car and see you again soon.

Posted 1 year ago

Direct Cars is rated 4.8 based on 2,506 reviews