Direct Cars Reviews

4.8 Rating 2,461 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,461 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 29th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service sorting out paper work, road tax etc. pleased with the new car.”

Helpful Report

Posted 1 year ago

Thanks Charles, enjoy your new vehicle and see you again.

Posted 1 year ago

“The whole process was completely stress free, there was no pressure to purchase.The customer service and after care are brilliant and Luke was brilliant”

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Posted 1 year ago

Thanks Garry, great to know you found the whole process stress free and we will pass your kind words on to Luke. Enjoy your new car and see you soon.

Posted 1 year ago

“Direct cars were really great. No pressure to buy, they let me wander around without any hassle but then when I was ready to discuss we’re happy to sit down with me. Test drove several cars before deciding. Ian was very helpful and very patient, as I didn’t know what I was looking for at all to start with. I would definitely recommend them, and would buy from them in the future.”

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Posted 1 year ago

Thank you Joanne, we're happy to hear you enjoyed our no hassle no pressure policy and we will be sure to pass your kind words on to Ian. Enjoy your new car and see you again in the future.

Posted 1 year ago

“We found all aspects of the service first rate. We have had several cars from here and always been very happy with them.”

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Posted 1 year ago

Thanks Phil for your kind words, enjoy your new vehicle and see you again.

Posted 1 year ago

“The service I recieved was first class has it had been with the last five cars I have bought from you.”

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Posted 1 year ago

Thank you William for choosing us again and it's fantastic to hear you found our service first class. Enjoy your new car and we will look forward to seeing you again soon.

Posted 1 year ago

“fabulous service , would definetley recommend and use again”

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Posted 1 year ago

Thanks Vivienne, enjoy your new vehicle and see you again in the future.

Posted 1 year ago

“Great staff & very happy with my new car.”

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Posted 1 year ago

Thanks David, enjoy your new vehicle and see you again.

Posted 1 year ago

“Only one thing their was no owners manual so could you send me one please apart from that I got a great deal so yes I would tell them to come to direct cars and yes I would tell them they would get deal”

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Posted 1 year ago

Thanks Cameron, we will look into the owners manual for you, apart from that glad everything was to your satisfaction. Enjoy your new car and see you soon.

Posted 1 year ago

“quick and easy process, kind and friendly staff”

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Posted 1 year ago

Thank you Sarah, glad you found everything quick and easy. Enjoy your new car and see you soon.

Posted 1 year ago

“Very helpful and without pressure”

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Posted 1 year ago

Thanks Peter, great to hear you enjoyed our no pressure helpful service. Enjoy your new car and see you again.

Posted 1 year ago

“Excellent staff and very good customer service”

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Posted 1 year ago

Thank you Joan, enjoy your new car and see you again soon.

Posted 1 year ago

“People at direct cars were helpful and understood what I needed”

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Posted 1 year ago

Thank you Kelly, enjoy your new vehicle and see you again in the future.

Posted 1 year ago

“I visited Direct Cars on several occasions before I made my purchase. The staff were approachable and not pushy. It was refreshing to be able to simply buy a car, book a collection date and drive it away.”

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Posted 1 year ago

Thank you Michelle, enjoy your new car and see you again soon.

Posted 1 year ago

“Fantastic experience - the team were friendly, knowledgeable and low-pressure, and made sure everything went smoothly with my purchase. Highly recommended!”

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Posted 1 year ago

Thanks Catherine, glad to know you found the experience fantastic and enjoyed our no pressure policy. Enjoy your new car and see you again.

Posted 1 year ago

“The whole experience from seeing a car on line, ringing up to arrange to see it, the test drive, the trade in, the preparation and pick up, were ultra smooth, very friendly, and professional. Dan made us feel special, looked after and valued. I give everything a 10/10 ....well done, and thank you 😊👍”

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Posted 1 year ago

Thanks Malcolm, great to hear you found everything ultra smooth and that Dan made you feel special. We will pass your great comments on to him and we hope you are enjoying your new car and we will look forward to seeing you again in the future.

Posted 1 year ago

“From the start until I received my Car, the service was Outstanding, Better than most I have had in the past. Daniel Ringrose explained everything about the car, etc. He is a Credit to the Company It takes a lot to impress me, but Direct cars Have Thank-you Daniel”

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Posted 1 year ago

Thank you Allan for your kind words and we will be sure to share them with Daniel. Enjoy your new car and see you again soon.

Posted 1 year ago

“Very friendly and personal attention and service. Very happy with the company.”

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Posted 1 year ago

Thanks Tania, enjoy your new car and see you soon.

Posted 1 year ago

“First class service, Daniel extremely helpful without being pushy. This is the third time using Direct Cars & we would definitely use them again.”

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Posted 1 year ago

Thank you John, enjoy your new car and see you soon for number 4!

Posted 1 year ago

“Great experience, very polite and friendly nothing was to much trouble THANKS Nick”

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Posted 1 year ago

Thank you Raymond, glad to hear found the experience great and we will pass your thanks on to Nick. Enjoy our new vehicle and see you again.

Posted 1 year ago

“Very welcoming not pushy the staff allow you to walk round and never bother you I have used them before and if I ever get another car I would use the again without hesitation”

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Posted 1 year ago

Thanks Paul, enjoy your new car and see you again in the future.

Posted 1 year ago

Direct Cars is rated 4.8 based on 2,461 reviews