Direct Cars Reviews

4.8 Rating 2,140 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,140 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, knowledgeable staff. ⁰good range of vehicles.”

Helpful Report

Posted 1 year ago

Thank you for your kind words, enjoy your new car and see you again soon.

Posted 1 year ago

“Bought a lower priced car there in November. Direct cars ensured it was prepared really well and issues identified were put right before the sale. This company did what they said they were going to do. Brilliant, will go there again”

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Posted 1 year ago

Thank you Gordon, good to know we did everything to your satisfaction that we said we would. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Excellent, we did have a problem with a vehicle bought from them, not in any way their fault and it was resolved properly. This was also a long distance sale. Would not hesitate to use them again. Special shout to Debbie at services, absolutely brilliant.”

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Posted 1 year ago

Thank you Kell, great to hear you found us excellent especially with it being a long distance sale and that the unfortunate problem that occurred was rectified to your satisfaction. Enjoy your new car and we will look forward to speaking to you again in the future.

Posted 1 year ago

“Excellent from start to finish could not have done anymore Nick Wardle really looked after us.”

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Posted 1 year ago

Thanks Lynne, good to know you found everything excellent from start to finish and to your satisfaction. Enjoy your new vehicle and we look forward to seeing you again in the future.

Posted 1 year ago

“Great experience at Direct Cars. No hard sell and the purchase of my new car went through perfectly. I usually dread dealing with car salesmen but this time I had an enjoyable experience with nice staff”

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Posted 1 year ago

Thanks Christine, great to hear about your recent enjoyable experience and that everything went perfectly. Enjoy your new car and see you again soon.

Posted 1 year ago

“Very helpful staff made buying a pleasure and the car was exactly as described and then delivered by a very nice professional driver great business”

Helpful Report

Posted 1 year ago

Thank you, we are glad you are happy with the delivery of your new car and you found it a pleasure dealing with us. Enjoy your new car and hopefully we will speak to you again soon.

Posted 1 year ago

“I have bought my last 3 cars from Direct Cars. Which really speaks for itself. They have a large choice, you can view online and then come and have a look when yoi see something you are interested in. They are not at all pushy you are free to have a look on your own, and make yoir own mind up. Which as a woman matters as this is not always the case. They offer a fast and efficient service and are very easy to deal with. I also take my cars for them for servicing and MOT and have found them to be fair and efficient.”

Helpful Report

Posted 1 year ago

Thank you for your kind words, we are happy to hear you enjoyed our no hassle-no pressure policy and found our service fast and efficient. Enjoy your new car and we will look forward to seeing you again soon.

Posted 1 year ago

“Great selection of vehicles on display. No pushy sales persons following you about which is great. My second car bought from here and both occasions have been simple and straight forward. Shaun Palmer the sales advisor we dealt with was fantastic.! He took the time to get to know us and sorted the minor issues quickly you couldn't fault his customer service skills, he is a credit to your company. My only problem was the postcode of the site, it takes you to the back of the store where you are unable to gain entry no real issue as such as the guy on the gate helped us out. Maybe "what three words" would help.”

Helpful Report

Posted 1 year ago

Thanks Christopher, it's great to hear that you found everything simple and straightforward and that you enjoyed our no pressure approach, we will pass your kind comments on to Shaun. Enjoy your new car and see you again soon.

Posted 1 year ago

“Start to finish very compatant sales people. Mr Thomas breeze excellent choice of vehicles.”

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Posted 1 year ago

Thank you Kenneth, glad to know everything went to your satisfaction. Enjoy your new vehicle and see you again in the future.

Posted 1 year ago

“Without prejudice Fine lot. No nonsense Our 3rd car therefrom Recommended”

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Posted 1 year ago

Thank you Christopher, enjoy your new car and see you again soon.

Posted 1 year ago

“Excellent dealer. Unfortunately I had a problem with a car that I'd purchased, but Direct sorted very fast and very helpful.”

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Posted 1 year ago

Thanks Peter, glad to hear that you found your experience with us excellent and that we soon rectified the small issue you had to your satisfaction. Enjoy your new car and we will see you again in the future.

Posted 1 year ago

“Brilliant customer service from all staff, Shaun was really lovely, friendly and professional.”

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Posted 1 year ago

Thank you Molly, we will pass your kind words on to Shaun. Enjoy your new car and see again in the future.

Posted 1 year ago

“Very pleased with the service I received when buying my car last week. Tom Breeze was very helpful, friendly and patient when answering all my questions! This is the third car I have bought from Direct Cars and have always been satisfied. Would highly recommend.”

Helpful Report

Posted 1 year ago

Thank you Julie for choosing us again, enjoy your new car and we will look forward to seeing you again soon.

Posted 1 year ago

“Very good experience.Was left to look around then given good advice from the sales representative. Pleased with the purchase so far.Thankyou”

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Posted 1 year ago

Thank you Daniel, enjoy your new vehicle and see you again in the future.

Posted 1 year ago

“Very good choice of cars their staff are very helpful and friendly The whole process from start to finish was easy to understand and follow”

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Posted 1 year ago

Thank you Allyson, glad you found everything easy from start to finish. Enjoy your new car and see you again soon.

Posted 1 year ago

“Great service and the car was well prepared when I picked it up”

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Posted 1 year ago

Thanks Paul, glad you enjoyed the great service you received. Enjoy your new car and see you again.

Posted 1 year ago

“Staff were very friendly and helpful. Found the perfect small car in exchange for my old car. The overall process was made straight forward. Had a few small issues with the car after purchase and this was soon dealt with whilst covered under warranty.Would be better if a 3 month warranty came as standard rather than the one month. Overall very pleased with the whole sale and exchange.”

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Posted 1 year ago

Thanks Donna, great to know that you found the whole process straight forward in finding your new perfect little car and that we quickly dealt with the small issues you had after collection. Enjoy your new car and see you again.

Posted 1 year ago

“I got a lot of help finding the car that I wanted, then everything progressed very smoothly. Altogether a very pleasant experience.”

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Posted 1 year ago

Thank you Peter, we're happy to hear that everything progressed smoothly and that you had a pleasant experience. Enjoy your new car and see you again soon.

Posted 1 year ago

“Shaun very friendly and nice seller. The car meets expectations. We are so happy. Recommend 1000% Thank you Direct Cars!!!!”

Direct Cars 5 star review on 23rd October 2023

Helpful Report

Posted 1 year ago

Thanks Aleksandra, we are pleased to hear that you are happy and everything met your expectations. Enjoy your new car and see you again soon.

Posted 1 year ago

“Found a car online at this dealership and Shaun took on the whole sales procedure. From the moment I was in contact to the moment I had the keys in my hand Shaun was very friendly, honest and helpful. From start to finish took just 3 days and in that time the car was given a full MOT with no advisories and a full service along with a complete valet. Upon arriving at the dealership Shaun welcomed me, got all the paperwork sorted, checked my part exchange (which they gave a great price for) and walked me to my new car to inspect. Once I confirmed I was happy with it, Shaun had the paperwork signed, road tax applied and I was heading back home in my new car in no time at all. The dealership has a huge range of vehicles and at very competitive prices. Add to that the fantastic service and I can easily say I will return there for my next purchase. Great experience and great service!!!”

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Posted 1 year ago

Thank you Liam, we will be sure to pass your kind words on to Shaun and it's great to hear about your recent experience. Enjoy your new car and see you again in the future.

Posted 1 year ago

Direct Cars is rated 4.8 based on 2,140 reviews