Direct Cars Reviews

4.8 Rating 2,180 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,180 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a great service, everything done and sorted for us. Top fella is Tom. Thanks guys😊”

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Posted 1 year ago

Thank you Beverley, it's wonderful to hear that you enjoyed our great service once again. Enjoy your new car and see you again very soon.

Posted 1 year ago

“Professional staff knowledgeable in all areas after sales service as expected.”

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Posted 1 year ago

Thanks Allen, enjoy your new vehicle and see you again soon.

Posted 1 year ago

“Fantastic, 2nd car from them.”

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Posted 1 year ago

Thank you, enjoy your new car and see you again soon.

Posted 1 year ago

“Best car dealership I’ve ever dealt with. Everyone’s more than happy to help with any queries you have, even after I bought the car. Direct cars went out of their way to order and pay for a part for me after taking the car home, most places would’ve said no. Highly recommend.”

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Posted 1 year ago

Thank you so much for your kind words and we are over the moon you have found us to be the best you have ever dealt with. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Bought a number of cars via Direct Cars in the past. Never had a problem and would highly recommend them to friends and family.”

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Posted 1 year ago

Thank you Robert for choosing us once again, enjoy your new car and see you soon.

Posted 1 year ago

“Buying my car from Direct Cars was a pleasurable experience . Our Sales Advisor, Shaun Palmer was helpful and informative, guiding us through the process with ease.”

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Posted 1 year ago

Thanks John, it's great to hear you found it a pleasurable experience. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Great experience from start to finish. No pressure sales, Tom was a star, helping us with everything we needed. Would definitely use again.”

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Posted 1 year ago

Thank you Andrea, lovely to know you enjoyed the experience and found our no pressure policy great, we will pass your kind words on to Tom. Enjoy your new car and see you again soon.

Posted 1 year ago

“Great car buying experience from start to finish. Would highly recommend.”

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Posted 1 year ago

Thank you, it's lovely to hear you found it a great experience from start to finish. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you Lesley, enjoy your new car and see you again soon.

Posted 1 year ago

“Excellent attention.”

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Posted 1 year ago

Thanks Ian, enjoy your new vehicle and see you again soon.

Posted 1 year ago

“Always great place to buy a car 4th car now no pressure friendly service as always”

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Posted 1 year ago

Thank you Shaun for choosing us once again, enjoy your new car and see you again in the future.

Posted 1 year ago

“Shaun was amazing to deal with helped me out. Took my thoughts and life into account when discussing the price. The aftercare team helps out with no questions. The only drama I have. Is that my car has a slow puncture that I'll have to sort out”

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Posted 1 year ago

Thank you Christopher, we will pass your kind words on to Shaun. In regards to the slow puncture if you would like to contact our aftersales department and we will look into seeing what we can do for you. Enjoy your new car and we will look forward to seeing you again soon.

Posted 1 year ago

“Direct cars r very gud I definitely recommend to people staff is really friendly and very helpfull”

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Posted 1 year ago

Thanks Nabeela, enjoy our new car and see you again soon.

Posted 1 year ago

“Outstanding. The car I purchased was in very good condition and Direct Cars gave it a full service which involved replacing the battery and one of the tyres all included in the original price. All members of their staff were friendly and highly professional. Extremely impressive.”

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Posted 1 year ago

Thank you Alastair, glad to hear you found us outstanding and was extremely impressed you the service you received. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Friendly and efficient. Great service from Tom (Breeze) No pressure at all but yet great advice and fair prices. Thankyou.”

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Posted 1 year ago

Thanks Julie, great to know you enjoyed our no pressure policy and that you found us friendly and efficient. Enjoy your new car and see you again soon.

Posted 1 year ago

“Excellent service. Professional and courteous at all times. Would definitely recommend.”

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Posted 1 year ago

Thanks Matthew, good to know you enjoyed the excellent service we provided. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Friendly, knowledgeable staff. ⁰good range of vehicles.”

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Posted 1 year ago

Thank you for your kind words, enjoy your new car and see you again soon.

Posted 1 year ago

“Bought a lower priced car there in November. Direct cars ensured it was prepared really well and issues identified were put right before the sale. This company did what they said they were going to do. Brilliant, will go there again”

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Posted 1 year ago

Thank you Gordon, good to know we did everything to your satisfaction that we said we would. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Excellent, we did have a problem with a vehicle bought from them, not in any way their fault and it was resolved properly. This was also a long distance sale. Would not hesitate to use them again. Special shout to Debbie at services, absolutely brilliant.”

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Posted 1 year ago

Thank you Kell, great to hear you found us excellent especially with it being a long distance sale and that the unfortunate problem that occurred was rectified to your satisfaction. Enjoy your new car and we will look forward to speaking to you again in the future.

Posted 1 year ago

“Excellent from start to finish could not have done anymore Nick Wardle really looked after us.”

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Posted 1 year ago

Thanks Lynne, good to know you found everything excellent from start to finish and to your satisfaction. Enjoy your new vehicle and we look forward to seeing you again in the future.

Posted 1 year ago

Direct Cars is rated 4.8 based on 2,180 reviews