Direct Cars Reviews

4.8 Rating 2,212 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,212 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service by shaun,gave us all the info i needed without any hassle”

Helpful Report

Posted 1 year ago

Thanks Alan, great to hear about the excellent service you received from Shaun. Enjoy your new car and see you again.

Posted 1 year ago

“Very professional and helpful service, Ian Whiting the sales advisor very knowledgeable about the car we purchased, said car competitively priced and reasonable part exchange quote also.”

Helpful Report

Posted 1 year ago

Thank you, great to hear you found us very professional and helpful, we will pass your comments on to Ian. Enjoy your new car and see you soon.

Posted 1 year ago

“Overhaul, it was a good experience, straight forward, no problems.”

Helpful Report

Posted 1 year ago

Thank you Roger, it's good to know that you found dealing with us straight forward and had a good experience. Enjoy your new car and see you again.

Posted 1 year ago

“Very satisfying experience with direct cars as always, no pushy salesman and a lot of patience they have with you fantastic.”

Helpful Report

Posted 1 year ago

Thanks Martin, great to hear about your recent experience. Enjoy your new car and see you again soon.

Posted 1 year ago

“Brilliant service everytime I go this is my 6th car from direct cars wouldn't go anywhere else always very polite tells me all about the car I've purchased an options I can use very friendly service always highly recommend this company”

Direct Cars 5 star review on 26th January 2024

Helpful Report

Posted 1 year ago

Thank you Patricia for your kind words and choosing us once again, it's lovely to hear that you enjoyed the brilliant service that we provide once again. Enjoy your new car and we will look forward to seeing you again soon for number 7!

Posted 1 year ago

“Very professional. No pressure company. My purchase was dealt with by Shaun. Explained everything in full detail. Found perfect car for me. Professional not pushy from start to finish. Would highly recommend. Thanks Direct Cars.”

Helpful Report

Posted 1 year ago

Thank you Christine, it is good to know you enjoyed our professional and no pressure operation. Enjoy your new car and see you again soon.

Posted 1 year ago

“Me and my husband have bought all our cars from Direct Cars. We really like the relaxed approach to looking around without salesmen pressure. After finding what we was interested in on the Internet we was handed the keys to look around the car at our leisure. The process of buying was easy and friendly, and we was given all the information that we needed. We was able to choose a suitable time and date to collect and it was ready accordingly.”

Helpful Report

Posted 1 year ago

Thank you Rachel for choosing us again, we are glad you enjoy the way we operate with our no hassle-no pressure policy and keep coming back to us. Enjoy your new car and see you again very soon.

Posted 1 year ago

“Salesmen are very good not pushy Sales manager Dave will do what he can to sort any problems you have. Five star.”

Helpful Report

Posted 1 year ago

Thank you Paul for your kind words, enjoy your new car and see you again soon.

Posted 1 year ago

“Excellent service, not pushy salesmen, friendly, helpful...”

Helpful Report

Posted 1 year ago

Thanks Richard, glad to hear you enjoyed our excellent service. Enjoy your new vehicle and see you again.

Posted 1 year ago

“Always a great service, everything done and sorted for us. Top fella is Tom. Thanks guys😊”

Helpful Report

Posted 1 year ago

Thank you Beverley, it's wonderful to hear that you enjoyed our great service once again. Enjoy your new car and see you again very soon.

Posted 1 year ago

“Professional staff knowledgeable in all areas after sales service as expected.”

Helpful Report

Posted 1 year ago

Thanks Allen, enjoy your new vehicle and see you again soon.

Posted 1 year ago

“Fantastic, 2nd car from them.”

Helpful Report

Posted 1 year ago

Thank you, enjoy your new car and see you again soon.

Posted 1 year ago

“Best car dealership I’ve ever dealt with. Everyone’s more than happy to help with any queries you have, even after I bought the car. Direct cars went out of their way to order and pay for a part for me after taking the car home, most places would’ve said no. Highly recommend.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and we are over the moon you have found us to be the best you have ever dealt with. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Bought a number of cars via Direct Cars in the past. Never had a problem and would highly recommend them to friends and family.”

Helpful Report

Posted 1 year ago

Thank you Robert for choosing us once again, enjoy your new car and see you soon.

Posted 1 year ago

“Buying my car from Direct Cars was a pleasurable experience . Our Sales Advisor, Shaun Palmer was helpful and informative, guiding us through the process with ease.”

Helpful Report

Posted 1 year ago

Thanks John, it's great to hear you found it a pleasurable experience. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Great experience from start to finish. No pressure sales, Tom was a star, helping us with everything we needed. Would definitely use again.”

Helpful Report

Posted 1 year ago

Thank you Andrea, lovely to know you enjoyed the experience and found our no pressure policy great, we will pass your kind words on to Tom. Enjoy your new car and see you again soon.

Posted 1 year ago

“Great car buying experience from start to finish. Would highly recommend.”

Helpful Report

Posted 1 year ago

Thank you, it's lovely to hear you found it a great experience from start to finish. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Thank you Lesley, enjoy your new car and see you again soon.

Posted 1 year ago

“Excellent attention.”

Helpful Report

Posted 1 year ago

Thanks Ian, enjoy your new vehicle and see you again soon.

Posted 1 year ago

“Always great place to buy a car 4th car now no pressure friendly service as always”

Helpful Report

Posted 1 year ago

Thank you Shaun for choosing us once again, enjoy your new car and see you again in the future.

Posted 1 year ago

Direct Cars is rated 4.8 based on 2,212 reviews