Direct Cars Reviews

4.8 Rating 2,140 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,140 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After our car was written off by an Arsonist we were out looking for another car we tried other big car retailers in the area but were disappointed in their range quality and customer service. then my son-in-law suggested we tried Direct Cars and WoW we are glad we did not only did we find a Quality car at a great price we found several we were left alone to look and decide with no input from Direct unless we required it after choosing the car we wanted we went inside to sort out the details etc where we had the pleasure of Ian Whitting dealing with us and I have to say the customer service professionalism and care we received was second to none & it was the same from Iam when we picked up our new car the week after. all we can say is if we are in the hunt for another car in the future it will be Direct Cars we go to again and will definitely be recommending them to friends and family too thanks for a lovely car and service guys xXx”

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Posted 1 year ago

Thank you Karen, it is a pleasure reading your lovely comments and hearing about your recent experience dealing with us, we will be sure to pass your kind words on to Ian. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 1 year ago

“very good”

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Posted 1 year ago

Thanks Madison, enjoy your new car and see you soon.

Posted 1 year ago

“Very welcoming on arrival helped all way through my finance deal and settlement on my old car and on collection of my new car was more then happy with how it turned up like a1”

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Posted 1 year ago

Thank Justin, glad you found it very welcoming and are happy with the way we helped you through the whole process. Enjoy your new car and see you again soon.

Posted 1 year ago

“Brilliant made it so easy to buy my new car relaxed and very friendly”

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Posted 1 year ago

Thanks Kenneth, glad to hear you felt relaxed whilst buying from us. Enjoy your new car and see you again soon.

Posted 1 year ago

“Very good from start to finish very friendly sales people.”

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Posted 1 year ago

Thank you Jill, great to hear about your experience from our friendly team. Enjoy your new vehicle and see you again soon.

Posted 1 year ago

“I found everything very good and staff very helpful and soon got everything sorted”

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Posted 1 year ago

Thank you David, enjoy your new car and see you again in the future.

Posted 1 year ago

“A very nice experience. Staff helpful when needed.”

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Posted 1 year ago

Thanks Martin, enjoy your new car and see you soon.

Posted 1 year ago

“Treated with respect, was never approached while looking at cars. No pressure at all. Everything went smooth as possible”

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Posted 1 year ago

Thanks Roger, good to hear you enjoyed the no pressure approach adopted by our staff members. Enjoy your new vehicle and see you again soon.

Posted 1 year ago

“An excellent company to deal with who are very professional and polite. No pressure to purchase. After sales good. Thank you Tom for your brilliant customer service. Would recommend Direct Cars to anyone.”

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Posted 1 year ago

Thank you Janet for your lovely comments, we will pass your thanks on to Tom. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Sales person very friendly and knowledgeable and no pressure applied to buy”

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Posted 1 year ago

Thanks John, glad you enjoyed our no pressure policy. Enjoy your new car and see you soon.

Posted 1 year ago

“Ian, has always been the best person for us, he explains everything,and is the nicest person ever,and keeps us Informed, of all situations, when our car is ready, when its time pick our car up,etc.a very conscientious, sales person.”

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Posted 1 year ago

Thank you Noreen, we will pass your kind words on to Ian. Enjoy your new car and see you again soon.

Posted 1 year ago

“Very quick and easy part ex sorted, gave the price they said they would and also fixed minor issues with the new car from another area to save me travelling back to Sheffield, highly recommend and would use again !”

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Posted 1 year ago

Thank you Ian, happy to hear everything was to your satisfaction. Enjoy your new car and we will see you again soon.

Posted 1 year ago

“I liked the experience of buying my car as i was able to go and look around myself. The sales staff are not pushy and are easily approachable should you require assistance.”

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Posted 1 year ago

Thank you Leanne, enjoy your new car and see you again in the future.

Posted 1 year ago

“The salesperson Ian was really good and I felt I was in capable hands, I was not harassed or followed around I could wander around on my own and look at cars a really good experience. I would definently recommend Direct Cars”

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Posted 1 year ago

Thanks Donna, we are glad you enjoyed the experience and will pass your kind words on to Ian. Enjoy your new vehicle and see you again in the future.

Posted 1 year ago

“FROM THE FIRST EMAIL TO ARRANGING TO GO AND VIEW THE CAR WITH TOM THE WHOLE WITH ALL THE STAFFEXPERIENCE WAS VERY GOOD. I LIKE THE IDEA OF BEING ABLE TO LOOK AROUND WITHOUT ANY PUSHY SALESMAN AND KNOWING THAT THEY WERE AVAILABLE TO QUESTION OR TALK TO”

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Posted 1 year ago

Thank you Derrick, great to read your comments. Enjoy your new vehicle and see you again soon.

Posted 1 year ago

“The reason I would buy another car and recommend direct cars is there complete honesty, I was really impressed. Enjoying the car and getting used to all the gadgets 😄 a big thank you and thank you to Shaun.”

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Posted 1 year ago

Thanks Julie, lovely to hear your kind words and we will pass your thanks on to Shaun. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Great service from start to finish, very helpful and everything explained in detail and carried out as promised. Thank you Luke.”

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Posted 1 year ago

Thank you Nicholas, we will pass your thanks on to Luke. Enjoy your new car and see you again soon.

Posted 1 year ago

“great service by shaun made buying a car a nice experiance he went the extra mile”

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Posted 1 year ago

Thank you Alan, we will pass your kind words on to Shaun. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Turned up to look for a new car and wasn’t bombarded with sales people. Amazing! And then when I was ready to view inside of cars the reception desk were friendly and gave me keys to look freely still left me alone, then I booked a test drive and the next day bought the car, everyone was super friendly couldn’t of asked for a better experience. Went to pick the car up and my car was clean had uptodate mot and service”

Direct Cars 5 star review on 23rd June 2023

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Posted 1 year ago

Thanks Chloe, it is lovely to hear about your amazing experience. Enjoy your new car and see you again.

Posted 1 year ago

“Sales reps don't hover round you when looking at cars, but when you need help they are very helpful. Fabulous service from start to finish from all the team.”

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Posted 1 year ago

Thank you, great to hear that received and enjoyed such fabulous service. Enjoy your new vehicle and see you again soon.

Posted 1 year ago

Direct Cars is rated 4.8 based on 2,140 reviews