Direct Cars Reviews

4.8 Rating 2,212 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,212 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and the car was well prepared when I picked it up”

Helpful Report

Posted 1 year ago

Thanks Paul, glad you enjoyed the great service you received. Enjoy your new car and see you again.

Posted 1 year ago

“Staff were very friendly and helpful. Found the perfect small car in exchange for my old car. The overall process was made straight forward. Had a few small issues with the car after purchase and this was soon dealt with whilst covered under warranty.Would be better if a 3 month warranty came as standard rather than the one month. Overall very pleased with the whole sale and exchange.”

Helpful Report

Posted 1 year ago

Thanks Donna, great to know that you found the whole process straight forward in finding your new perfect little car and that we quickly dealt with the small issues you had after collection. Enjoy your new car and see you again.

Posted 1 year ago

“I got a lot of help finding the car that I wanted, then everything progressed very smoothly. Altogether a very pleasant experience.”

Helpful Report

Posted 1 year ago

Thank you Peter, we're happy to hear that everything progressed smoothly and that you had a pleasant experience. Enjoy your new car and see you again soon.

Posted 1 year ago

“Shaun very friendly and nice seller. The car meets expectations. We are so happy. Recommend 1000% Thank you Direct Cars!!!!”

Direct Cars 5 star review on 23rd October 2023

Helpful Report

Posted 1 year ago

Thanks Aleksandra, we are pleased to hear that you are happy and everything met your expectations. Enjoy your new car and see you again soon.

Posted 1 year ago

“Found a car online at this dealership and Shaun took on the whole sales procedure. From the moment I was in contact to the moment I had the keys in my hand Shaun was very friendly, honest and helpful. From start to finish took just 3 days and in that time the car was given a full MOT with no advisories and a full service along with a complete valet. Upon arriving at the dealership Shaun welcomed me, got all the paperwork sorted, checked my part exchange (which they gave a great price for) and walked me to my new car to inspect. Once I confirmed I was happy with it, Shaun had the paperwork signed, road tax applied and I was heading back home in my new car in no time at all. The dealership has a huge range of vehicles and at very competitive prices. Add to that the fantastic service and I can easily say I will return there for my next purchase. Great experience and great service!!!”

Helpful Report

Posted 1 year ago

Thank you Liam, we will be sure to pass your kind words on to Shaun and it's great to hear about your recent experience. Enjoy your new car and see you again in the future.

Posted 1 year ago

“I have now had 5 cars from Direct Cars and every time I have received excellent service from them. I would highly recommend them to everyone.”

Helpful Report

Posted 1 year ago

Thank you for your kind words and choosing us again, enjoy your new car and see you again soon.

Posted 1 year ago

“All of the staff we dealt with were very helpful and friendly”

Helpful Report

Posted 1 year ago

Thank you Dennis, enjoy your new car and see you soon.

Posted 1 year ago

“Excellent service. Brilliant staff.”

Helpful Report

Posted 1 year ago

Thank you, great to know you had an excellent experience. Enjoy your new car and see you again soon.

Posted 1 year ago

“Excellent and easy from start to finish”

Helpful Report

Posted 1 year ago

Thank you Michael, glad to know you had an easy and excellent experience. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Very good interface with sales rep given keys to the cars that I wanted to view left alone to take stock of the cars I was interested in Sales rep really helpful and obliging very receptive to my request and questions made the process very easy all in all sales rep very good ambassador of your company”

Helpful Report

Posted 1 year ago

Thanks James for your kind words, enjoy your new car and see you again soon.

Posted 1 year ago

“This was my first encounter with Direct Cars and up to now has proved to be a very positive experience. Nick dealt with the sale and was very helpful both with the sale and documentation (the car required a change in taxation class). Nick also supplied a rear number plate for my caravan. The only downside from my point of view was the distance I had to drive to view and subsequently purchase the car (170 miles) but other than that I was well pleased with the experience.”

Helpful Report

Posted 1 year ago

Thank you David, great to hear about your positive experience. Enjoy your new car and we look forward to seeing you again in the future.

Posted 1 year ago

“Very friendly and helpful sales people. The no sales pressure makes a refreshing change from the usual pushiness at other car sales. I would highly recommend you.”

Helpful Report

Posted 1 year ago

Thank you, great to know you found all our staff friendly and helpful and enjoyed our no pressure atmosphere. Enjoy your new car and see again soon.

Posted 1 year ago

“From start to finish, everything ran smoothly. Ian looked after me and informed me of everything I needed to know.”

Helpful Report

Posted 1 year ago

Thanks Richard, enjoy your new car and see you again soon.

Posted 1 year ago

“Had three cars off them in the past. No problem s. Relaxed easy going, no pressure. Good to deal with.”

Helpful Report

Posted 1 year ago

Thank you Martin, glad to hear you found us good to deal with and our relaxed, no pressure approach. Enjoy your new car and see you soon.

Posted 1 year ago

“Very good and very helpful very satisfying experience thanks.”

Helpful Report

Posted 1 year ago

Thank you Norman, glad to hear you had a very good satisfying experience buying from us. Enjoy your new car and see you again.

Posted 1 year ago

“My third vehicle from Direct Cars Really pleased with the car and the service given”

Helpful Report

Posted 1 year ago

Thanks Margaret for once again choosing us, enjoy your new car and see you again soon.

Posted 1 year ago

“Top marks for great customer service from Shaun & Gareth. Came in with lots of questions which were sorted instantly. Found a car we liked, did the deal on the spot. That is the way to sell a car. Well done fella’s. Regards from Kev & Ray”

Helpful Report

Posted 1 year ago

Thank you Kevin for your kind words and we will be sure to pass this on to Shaun and Gareth. Enjoy your new car and we will look forward to seeing you again soon.

Posted 1 year ago

“Friendly efficient service. When we needed help it was instant.”

Helpful Report

Posted 1 year ago

Thank you Lee, nice to know you enjoyed the friendly efficient service. Enjoy your new car and see you soon.

Posted 1 year ago

“Brilliant from start to finish special thanks to Tom and Phil”

Helpful Report

Posted 1 year ago

Thank you Graham, we will pass your special thanks on to Tom and Phil. Enjoy your new car and see you again soon.

Posted 1 year ago

“Found the ideal car after 6 weeks of non stop searching. Nothing was too much for Ian and Debbie! - Customer service second to none! Sorted me out! 100 miles drive to pick it up was more than worth it. Recommended to my mates ect! Cheers guys! My family are on your site as we speak!”

Helpful Report

Posted 1 year ago

Thanks Lee, this is lovely to hear and we will pass your comments on to the relevant staff members. Enjoy your new vehicle and see you again in the future.

Posted 1 year ago

Direct Cars is rated 4.8 based on 2,212 reviews