Direct Cars Reviews

4.8 Rating 2,141 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,141 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sales reps don't hover round you when looking at cars, but when you need help they are very helpful. Fabulous service from start to finish from all the team.”

Helpful Report

Posted 1 year ago

Thank you, great to hear that received and enjoyed such fabulous service. Enjoy your new vehicle and see you again soon.

Posted 1 year ago

“Our second purchase at Direct Cars and again very pleased. Never any pressure from sales team. When looking at a car they leave you to it and you have as much time as you need without any sales pitch. Dealt with Ian again and he is very polite, friendly and professional. Cars are always immaculately presented I would certainly recommend them.”

Helpful Report

Posted 1 year ago

Thanks Michael, great to know you enjoyed the no pressure atmosphere and we will pass your kind words on to Ian. Enjoy your new car and see you again soon.

Posted 1 year ago

“I was very happy with the Direct cars staff sales, very friendly and they explain everything when I purchase a new vehicle. It was the second time I bought a vehicle from Direct Cars, it`s a reasonable price compared to other dealers.”

Helpful Report

Posted 1 year ago

Thank you Sokol, lovely to read your kind words. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Good service from friendly staff.”

Helpful Report

Posted 1 year ago

Thank you, enjoy your new car and see you again.

Posted 1 year ago

“I recently bought a new car from Direct Cars and have no complaints. Luke helped us through the process and was always on the phone to answer any questions.”

Helpful Report

Posted 1 year ago

Thanks Brad, enjoy your new and see you again in the future.

Posted 1 year ago

“I recently bought a car from Direct Cars. It was ready on time and had been prepared well. Unfortunately the next day it would not start but they were out with a loan car very quickly. They replaced the battery and found a faulty sensor which they replaced. Thank you Nick the salesman and Debbie in the service dept for speedy service.”

Helpful Report

Posted 1 year ago

Thank you Stuart, sorry you had a small issue after collection but pleased to hear it was quickly rectified to your satisfaction. We will pass your thanks on to Nick and Debi, enjoy your new car and see you again soon.

Posted 1 year ago

“Excellent service from start to finish. Was left to have a good look around at my own pace. Vehicle information was very informative. Car was very clean and shiny . Easy to part exchange my own vehicle. I have already recommended Firect cars to other friends.”

Helpful Report

Posted 1 year ago

Thank you Ann, enjoy your new car and see you again soon.

Posted 1 year ago

“I have purchased a few cars from Direct Cars and have always found it a good customer service experience there is no hard sell but help is always there when you need it Shaun was very knowledgeable and made my purchase so much easier.”

Helpful Report

Posted 1 year ago

Thank you Gillian, great to know you decided to choose us once again for customer service and no hassle policy. Enjoy your new car and see you again in the future.

Posted 1 year ago

“I bought my first car off direct cars in October 21 and was so pleased with the service I received I returned in May this year and purchased a newer car, both times I can highly recommend all the team at Direct Cars for a first class service from everyone concerned.”

Helpful Report

Posted 1 year ago

Thank you Dennis for you lovely comments and choosing us once again. Enjoy your new car and see you again soon.

Posted 1 year ago

“No hassle car sales at it's best. No one bothers you. A pleasure to look round a car dealers.”

Helpful Report

Posted 1 year ago

Thanks Colin, lovely to hear you had a pleasurable experience and enjoyed the no hassle element. Enjoy your new car and we will see you again in the future.

Posted 1 year ago

“So pleased I chose Direct Cars to purchase my new car. Received excellent service from staff that allowed me to browse and choose without hassle. Received support both during and after my purchase and everything was sorted for me (car registration, tax, repairs, service/MOT, courtesy car). Shaun has been amazing throughout the process and made me feel more than just a customer. Thank you very much!”

Helpful Report

Posted 1 year ago

Thank you Simon, glad you enjoyed the no hassle policy we adopt and enjoyed the excellent service we provide. We will pass your kind words on to Shaun, enjoy your new vehicle and see you again soon.

Posted 1 year ago

“Ian was very nice, very normal not at all car salesman like, very happy had the car delivered to my home and the delivery chap was lovely too very happy for me to look at the car he didnt make me feel rushed.”

Helpful Report

Posted 1 year ago

Thank you Jane, it's good to hear that you enjoyed your dealings with us and the convenience of the home delivery service we offer. We will pass your kind words on to all involved, enjoy your new car and speak soon.

Posted 1 year ago

“Went browsing at cars and were left to wonder at our own pace, when we selected a car and asked for the keys and were handed them straight away no questions asked,.looked over the car on our own with no pushy salesperson looking over our shoulders, asked for a test drive and was allowed once again stress-free. a great way to buy a car. no hard sell and excellent after-sales service”

Helpful Report

Posted 1 year ago

Thank you, it is great to hear that you enjoyed our no pressure policy and found the process stress free. Enjoy your new car and see you again soon.

Posted 1 year ago

“We bought 2 cars and Tom Breeze sorted us out. Tom is a great salesman and was so professional and gave us a great deal for both cars. I always shop at direct cars when I need a new car and so far I have bought 8 cars from you guys and I'm on first name terms with all the salesman. Keep up th great work guys and see you again in 3 years.”

Helpful Report

Posted 1 year ago

Thanks Scott for choosing us once again for yours and your wife's new cars and your lovely comments. We will look forward to seeing you both again soon.

Posted 1 year ago

“Excellent friendly, professional Service.”

Helpful Report

Posted 1 year ago

Thank you Christopher, great to know you enjoyed the professional, friendly experience. Enjoy your new car and see you again soon.

Posted 1 year ago

“Great service. Can’t fault it.”

Helpful Report

Posted 1 year ago

Thank you, nice to know you enjoyed the great service we provide. Enjoy your new vehicle and see you again in the future.

Posted 1 year ago

“Always great service and no pushy sales men”

Helpful Report

Posted 1 year ago

Thanks Jonathan, nice to hear about the great service you received. Enjoy your new car and see you again.

Posted 1 year ago

“Good quick service 👍”

Helpful Report

Posted 1 year ago

Thank you James, enjoy your new vehicle and see you again in the future.

Posted 1 year ago

“Excellent customer service. All staff extremely pleasant and happy to help.”

Helpful Report

Posted 1 year ago

Thank you, enjoy your new car and see you again soon.

Posted 1 year ago

“Excellent service and customer care, efficient and reliable with good communication”

Helpful Report

Posted 1 year ago

Thank you, enjoy your new vehicle and see you again in the future.

Posted 1 year ago

Direct Cars is rated 4.8 based on 2,141 reviews