Direct Cars Reviews

4.8 Rating 2,516 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,516 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 14th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and helpful an everything was explained in detail very happy with my purchase.”

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Posted 2 months ago

Thank you Russell, we're pleased to hear you are very happy with all aspects. Enjoy your new car and see again in the future.

Posted 1 month ago

“Great selection of Cars. Easy to deal with. No frills. Not much movement when negotiating, which maybe a positive. More interested in selling extra warranties than what I was getting part of my package. I did not get the service mot and 10 litres of Petrol for £99. I thought that would be standard buying a car for over £18k.”

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Posted 2 months ago

Thanks Andrew for sharing your comments, glad to hear you found us easy to deal with. Enjoy your new car and see you in the future.

Posted 1 month ago

“as always there was no pressure from anyone but there was always a good response when it was needed and Luke who looked after us was a pleasure to deal with , thank you”

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Posted 2 months ago

Thanks Anthony for your kind words, we will pass them on to all involved. Enjoy your new car and see you again soon.

Posted 1 month ago

“Luke was very helpful and knowledgeable when looking at different cars. The team in general was very helpful!”

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Posted 2 months ago

Thanks Amie for your kind comments, enjoy your new car and see you again soon.

Posted 1 month ago

“Excellent service from start to finish”

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Posted 2 months ago

Thank you Charles, enjoy your new car and see you soon.

Posted 1 month ago

“Great service, easy purchase, reliable after-care”

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Posted 2 months ago

Thank you, we're glad you hear you found our service great. Enjoy your new car and see you again soon.

Posted 2 months ago

“Is very good 👍 garage staff are very helpful excellent service i recommend if any one needs us cars or new DIRCT CARS LTD SHEFFEELD S20 3FG is Thank you very much to them.”

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Posted 2 months ago

Thank you Fahrudin, enjoy your new car and see you again in the future.

Posted 2 months ago

“A great experience from first viewing through to post-purchase. Tom was really helpful, friendly and reassuring throughout. I love my new car!”

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Posted 2 months ago

Thank you for your kind words, enjoy your new car and see you again.

Posted 2 months ago

“Nice show room with plenty of cars. Friendly sales, felt no pressure. Delivery went smoothly.”

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Posted 2 months ago

Thank you Damien for your kind words, enjoy your new car and see you soon.

Posted 2 months ago

“Shaun Palmer was brilliant when I was purchasing my car, very informative, friendly, helpful and not pushy at all”

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Posted 2 months ago

Thank you Kenneth, enjoy your new car and see you again soon.

Posted 2 months ago

“Looked around at other dealers , In hindsight should have gone to direct cars first and would have saved the hassle and disappointment . Good quality cars at good prices , all my questions answered , very good buying experience .”

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Posted 3 months ago

Thanks Shaun, it's great to know you preferred the buying experience with us than other dealers. Enjoy your new car and see you again soon.

Posted 2 months ago

“Company was very nice to deal with, didn't try to push me into buying a car and was very relaxed and also paid for service and MOT of my new car meaning I don't have to do anything with it now I told next year”

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Posted 3 months ago

Thank you Fay, we are pleased to know you found everything relaxing. Enjoy your new car and see you again.

Posted 2 months ago

“I docked a star because I thought the sales person could had spent more time with us explaining the vehicle functions when we collected it. As it was because there was no user guide in the vehicle it was a case of trial and error!”

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Posted 3 months ago

Thanks Mavis your comments, we apologise that our sales advisor wasn't as attentive as they could have been. Despite this we hope you are enjoying your new car and look forward to seeing you again soon.

Posted 2 months ago

“service was great from test drive to purchasing (straight forward). Had an issue with automatic stop/start, called in person to inform them, the had our details and woulf let the service team know on Monday as the servix=ce team don't work weekends, didn't here anything, we then emailed them and got an answer quite quickly, sorted a day and time - got it fixed no problem”

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Posted 3 months ago

Thank you for your kind comments, we apologise about the small issue you experienced but are glad it was soon sorted to your satisfaction. Enjoy your new car and see you again in the future.

Posted 2 months ago

“I chose Direct Cars as there was a good choice of cars advertised, with a couple I wanted to view. On arrival I was left to look round the cars, I then spoke to Shaun, Senior Sales Assistant about 3 specific cars I was interested in, which he unlocked to leave me to look round the inside. I chose one to test drive on the site on my own, before deciding to purchase. Shaun explained all the paperwork, and answered my questions, and didnt make me feel pressurised to buy at all. I was given a date when the car would be ready to pick up, and the collection went smoothly. I am very pleased with my new car a Toyota Yaris Cross. I was pleased with the overall experience of viewing and purchasing the vehicle from Direct Cars.”

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Posted 3 months ago

Thank you for your lovely comments, enjoy your new car and see you again soon.

Posted 2 months ago

“Luke was very personable and helpful to me, 65 year old woman buying newish car. Very professionally dealt with ,all extra questions answered and video sent as buying to be sent to Bristol. Dave also sorted some final bits ,all excellent service. Highly recommend.”

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Posted 3 months ago

Thank you Susan for your very kind words and we will be sure to pass them on to all involved, enjoy your new car and we will look forward to hearing from you again soon.

Posted 2 months ago

“Lots of cars to view but really went with the kuga in mind , had a look round , no pushy sale team left us alone until we was ready. Was amazing with us arranged a test drive , decided to have to car . The car was ready to pick up early aswell. Will use again but will be a few years as love the car I got.”

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Posted 3 months ago

Thank you for sharing your recent experience, enjoy your new car and see you again in the future.

Posted 2 months ago

“Overall a very pleasant experience. Nothing too much trouble. Would definitely recommend direct cars to anyone.”

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Posted 3 months ago

Thank you Mitchell, we're happy to hear you found the experience to be very pleasant. Enjoy your new car and see you in the future.

Posted 2 months ago

“The sales executive was friendly and helpful and further questions were handled professionally by receptionist who was excellent.”

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Posted 3 months ago

Thank you for your kind words, enjoy your new car and see you soon.

Posted 2 months ago

“Really happy with the service received when buying my new car. Shaun was really helpful throughout and made the whole process easy and stress free.”

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Posted 3 months ago

Thanks Kathryn, it's great to hear you found everything stress free and easy. Enjoy your new car and see you again soon.

Posted 2 months ago

Direct Cars is rated 4.8 based on 2,516 reviews