Direct Cars Reviews

4.8 Rating 2,055 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,055 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We found the staff very helpful without being pushy”

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Posted 4 months ago

Thank you Kevin, enjoy your new car and see you again soon.

Posted 4 months ago

“Great service from the start from Shaun. Not pushy and in your face like some of the other places we visited but also always someone around if you do need help with anything.”

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Posted 4 months ago

Thank you James, wonderful to hear about he recent great service you received from Shaun, we will be sure to pass your kind words on to him. Enjoy your new car and see you again soon.

Posted 4 months ago

“Easy to deal with,and shaun was very friendly when collecting the car”

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Posted 4 months ago

Thank you, enjoy your new vehicle and see you soon.

Posted 4 months ago

“Cars offered for sale are very good but you must be prepared for a low trade in value”

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Posted 4 months ago

Thanks Kevin, good to hear you found the preparation of our cars very good and sorry to hear you find our part exchange price low, we try to give fair prices inline with the current market values. Enjoy your new and we will look forward to seeing you again soon.

Posted 4 months ago

“Saw a car online and went to look at it, test drove it and picked it up a week later, I love the car it’s great and the staff was friendly.”

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Posted 4 months ago

Thank you Laura, great to hear you found our staff friendly and love your new car. See you again soon.

Posted 4 months ago

“Very good staff, pleasant helpful”

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Posted 4 months ago

Thank you Sheila, enjoy your new car and see you again soon.

Posted 4 months ago

“Excellent service. Not pushy.”

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Posted 4 months ago

Thanks Dinah, enjoy your new vehicle and see you again in the future.

Posted 4 months ago

“Superb. Really pleased with this company. Ian was great and kept me informed every step of the way. Any minor mechanical issues were solved prior to collecting the car so I had full peace of mind. Restored my faith in second hand car buying. A very honest and caring company, rare to find thesedays in the car industry. Would recommend to anyone.”

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Posted 4 months ago

Thank you Steven, it's lovely to hear you are really pleased with our superb service and found us honest and caring. Enjoy your new car and see you again soon.

Posted 4 months ago

“NO HASSLE CAR BUYING MINOR FAULTS WHICH OTHER CAR DEALERS WILL NOT RECTIFY IE MOT ADVISORIES ARE DONE AND REPAIRED ALL IN ALL GOOD CAR DEALER I WILL DEFINATLEY USE AGAIN. PLUS YOU ARE NOT TALKED DOWN TO AS THOUGH YOU'RE THICK”

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Posted 4 months ago

Thanks Peter, good to hear you enjoyed our no hassle approach. Enjoy your new vehicle and see you again.

Posted 4 months ago

“Friendly staff, very helpful, answered all my questions, but didn't push me for a sale, they left me to the questions rather than most companies who bombard you”

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Posted 4 months ago

Thanks Emma, glad you found our staff helpful and friendly. Enjoy your new car and see you again in the future.

Posted 4 months ago

“Good sevice. Peple intrested in what you wnted. And a very good choice of cars.”

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Posted 4 months ago

Thank you Brian, enjoy your new car and see you again soon.

Posted 4 months ago

“Ian whitting was brilliant, the best sales person I saw in over a month of looking for a new car. My kind of guy.”

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Posted 4 months ago

Thank you Richard, we will pass your kind words on to Ian. Enjoy your new vehicle and see you again in the future.

Posted 4 months ago

“Friendly,efficient,informative,no nonsense &quick & easy way to shop for a vehicle,would definitely recommend to anyone buying a car👍”

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Posted 4 months ago

Thanks Lee, enjoy your new car and see you again soon.

Posted 4 months ago

“Fab experience! Visited Direct Cars after a horrible experience elsewhere, spoke to the very friendly receptionist who advised about the layout and to take notes of any cars we wanted to look at closer. There were several sales operatives there and visible but never pushy l. Even when we did find a car we wanted to view they gave us the keys and gave us the time to look in it at our own pace without any pressure. Went to look and the cars were immaculate! The sales operatives were great, friendly and willing to answer any questions and help however they could. Fast forward to picking up the car, everything was ready to go we had a 30 minute appointment slot to arrive for and everything was ready and waiting. Went through all the checks and normal chit chat, got all paperwork ready and headed off. Had the car around 2 weeks now and it's fab! No issues, runs as brand new (6yr old) and looks brand new! Would definitely go back for future cars. Brilliant.”

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Posted 4 months ago

Thank you Ciara for your kind words about your fab experience. Enjoy your new car and see you again soon.

Posted 4 months ago

“Hi. Already filled in one of these for you so this is the onlything that's gone wrong with the whole purchasing”

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Posted 4 months ago

Thanks Joseph, enjoy your new vehicle and see you again.

Posted 4 months ago

“Pleasent sales man not pushy, quality pre sales care and fab after sales care”

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Posted 4 months ago

Thanks Kim, enjoy your new car and see you soon.

Posted 4 months ago

“Lovely, friendly environment for people unsure of buying new cars. I had nick helping pick out and purchase my car and could t recommend him more.”

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Posted 4 months ago

Thank you, glad to know you enjoyed our friendly environment. Enjoy your new car and see you again.

Posted 4 months ago

“Couldn't have been more helpful after a hiccup with the car we chose. Soon sorted and very happy with our purchase. Very friendly and helpful staff 🙂”

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Posted 4 months ago

Thanks Leigh, glad to hear your very happy with your purchase and the way we dealt with the little hiccup. Enjoy your new vehicle and see you again in the future.

Posted 4 months ago

“First class dealership no pressure what so ever you can browse at your leisure. If you need help then you find them. A very relaxed way of selling which I think is way above other dealerships keep it up I have bought from them 3 times that speaks volumes I think.”

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Posted 4 months ago

Thank you Paul, glad to hear you had a relaxed experience with our no pressure leisurely approach. Enjoy your new car and see you again soon.

Posted 4 months ago

“Had a walk round seen a car went and got keys went back in put deposit down on car not once was there any salesman breathing down your neck after a sale picked car up a week later had a problem with one of the tyres direct cars sent us to garage to have a new one fitted so far everything ok but we new that anyway as it’s not the first car we have bought from here ( cheers to Ian )”

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Posted 4 months ago

Thanks Mark, enjoy your new and see you again in the future.

Posted 4 months ago

Direct Cars is rated 4.8 based on 2,055 reviews