Direct Cars Reviews

4.75 Rating 1,078 Reviews
96 %
of reviewers recommend Direct Cars
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.78 out of 5
Read Direct Cars Reviews

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

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114 2511 222



Direct Cars, Eckington Way, Sheffield

Had a couple of issues with new car but it was sorted out
Posted 3 years ago
This was for second time we have purchased a car from direct cars. Not quite as good service as the first time we bought from them 5 years ago. They just seemed really busy( not a bad thing) and failed to explain a few things about payment that would have helped and ended up delaying purchase of the car. Really happy with the car we bought.
Posted 3 years ago
Good sales team . no car mats , had not been valeted ? lots of dust under head rests and car boot lid , smears on the inside of windscreen .spent two hours to get it up to my standard .leather seat part very dry needed treatment .
Posted 3 years ago
Actually I was somewhat unhappy as my car wasn't ready for my arranged collection day.I had given over a week's notice and whilst I was on the way to pick the car up Direct phoned me to say the car had a fault and would not be ready to make matters worse I was on holiday to Scotland so was given a loan car for my holiday but had to return to Sheffield which was way out of my way as I live in South WALES. So not so great. The Staff were very good and looked after me but you can see why I only gave 3 stars
Posted 3 years ago
Direct Cars is rated 4.75 based on 1,078 reviews