Direct Cars Reviews

4.8 Rating 1,930 Reviews
96 %
of reviewers recommend Direct Cars
4.8
Based on 1,930 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Direct Cars Reviews

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 5th March 2024
Michael Rosato
Direct Cars 5 star review on 8th February 2024
Raymond Smith
Direct Cars 5 star review on 26th January 2024
Patricia Heeley
Direct Cars 5 star review on 23rd October 2023
Aleksandra Starosciak
Direct Cars 5 star review on 22nd September 2023
Deborah Jayne Griffiths
Direct Cars 5 star review on 12th August 2023
Glyn David Jackson
Direct Cars 5 star review on 5th August 2023
Wendy Foster
51
Anonymous
Anonymous  // 01/01/2019
Excellent service from start to finish. Was left to have a good look around at my own pace. Vehicle information was very informative. Car was very clean and shiny . Easy to part exchange my own vehicle. I have already recommended Firect cars to other friends.
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Posted 11 months ago
Thank you Ann, enjoy your new car and see you again soon.
Posted 11 months ago
I have purchased a few cars from Direct Cars and have always found it a good customer service experience there is no hard sell but help is always there when you need it Shaun was very knowledgeable and made my purchase so much easier.
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Posted 11 months ago
Thank you Gillian, great to know you decided to choose us once again for customer service and no hassle policy. Enjoy your new car and see you again in the future.
Posted 11 months ago
I bought my first car off direct cars in October 21 and was so pleased with the service I received I returned in May this year and purchased a newer car, both times I can highly recommend all the team at Direct Cars for a first class service from everyone concerned.
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Posted 11 months ago
Thank you Dennis for you lovely comments and choosing us once again. Enjoy your new car and see you again soon.
Posted 11 months ago
No hassle car sales at it's best. No one bothers you. A pleasure to look round a car dealers.
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Posted 11 months ago
Thanks Colin, lovely to hear you had a pleasurable experience and enjoyed the no hassle element. Enjoy your new car and we will see you again in the future.
Posted 11 months ago
So pleased I chose Direct Cars to purchase my new car. Received excellent service from staff that allowed me to browse and choose without hassle. Received support both during and after my purchase and everything was sorted for me (car registration, tax, repairs, service/MOT, courtesy car). Shaun has been amazing throughout the process and made me feel more than just a customer. Thank you very much!
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Posted 11 months ago
Thank you Simon, glad you enjoyed the no hassle policy we adopt and enjoyed the excellent service we provide. We will pass your kind words on to Shaun, enjoy your new vehicle and see you again soon.
Posted 11 months ago
Ian was very nice, very normal not at all car salesman like, very happy had the car delivered to my home and the delivery chap was lovely too very happy for me to look at the car he didnt make me feel rushed.
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Posted 11 months ago
Thank you Jane, it's good to hear that you enjoyed your dealings with us and the convenience of the home delivery service we offer. We will pass your kind words on to all involved, enjoy your new car and speak soon.
Posted 11 months ago
Went browsing at cars and were left to wonder at our own pace, when we selected a car and asked for the keys and were handed them straight away no questions asked,.looked over the car on our own with no pushy salesperson looking over our shoulders, asked for a test drive and was allowed once again stress-free. a great way to buy a car. no hard sell and excellent after-sales service
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Posted 11 months ago
Thank you, it is great to hear that you enjoyed our no pressure policy and found the process stress free. Enjoy your new car and see you again soon.
Posted 11 months ago
We bought 2 cars and Tom Breeze sorted us out. Tom is a great salesman and was so professional and gave us a great deal for both cars. I always shop at direct cars when I need a new car and so far I have bought 8 cars from you guys and I'm on first name terms with all the salesman. Keep up th great work guys and see you again in 3 years.
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Posted 11 months ago
Thanks Scott for choosing us once again for yours and your wife's new cars and your lovely comments. We will look forward to seeing you both again soon.
Posted 11 months ago
Excellent friendly, professional Service.
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Posted 11 months ago
Thank you Christopher, great to know you enjoyed the professional, friendly experience. Enjoy your new car and see you again soon.
Posted 11 months ago
Great service. Can’t fault it.
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Posted 1 year ago
Thank you, nice to know you enjoyed the great service we provide. Enjoy your new vehicle and see you again in the future.
Posted 11 months ago
Always great service and no pushy sales men
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Posted 1 year ago
Thanks Jonathan, nice to hear about the great service you received. Enjoy your new car and see you again.
Posted 11 months ago
Good quick service 👍
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Posted 1 year ago
Thank you James, enjoy your new vehicle and see you again in the future.
Posted 11 months ago
Excellent customer service. All staff extremely pleasant and happy to help.
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Posted 1 year ago
Thank you, enjoy your new car and see you again soon.
Posted 11 months ago
Excellent service and customer care, efficient and reliable with good communication
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Posted 1 year ago
Thank you, enjoy your new vehicle and see you again in the future.
Posted 1 year ago
I am very pleased with the service I am receiving from Direct Cars. After taking my car home to East Yorkshire and having a few problems they have been very helpful in resolving all my concerns.
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Posted 1 year ago
Thank you Nicholas, great to hear that you are pleased with your experience and the slight problems was soon rectified. Enjoy your new car and see you again soon.
Posted 1 year ago
Friendly staff and excellent service
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Posted 1 year ago
Thank you, enjoy your new car and see you again soon.
Posted 1 year ago
Very helpful, found my dream car!
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Posted 1 year ago
Thanks Julie, glad we could help you find your dream car and we will look forward to seeing you again in the future.
Posted 1 year ago
Everything was arranged good, staff very friendly and helpful and no pushy sales, will come back,
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Posted 1 year ago
Thank you Robert, enjoy your new vehicle and see you again soon.
Posted 1 year ago
Really pleased with the car & the service I received from Direct Cars was excellent. Everything was done online & delivery of the car went smoothly. Highly recommended
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Posted 1 year ago
Thank you John, glad to know that you had an excellent experience buying your car remotely, and choosing our home delivery option. Enjoy your new car and we will look forward to dealing with you again in the future.
Posted 1 year ago
Possibly my best-ever car-buying experience. When I viewed the car there were a couple of minor issues I requested be sorted, We agreed on a collection time and date. When I collected the car everything was ready as requested, will definitely consider buying again, an excellent buying experience from start to finish.
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Posted 1 year ago
Thanks Steven, it's great to hear that dealing with us was one of the best car buying experiences you have ever had! Enjoy your new vehicle and see you again in the future.
Posted 1 year ago
Direct Cars is rated 4.8 based on 1,930 reviews