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Direct Cars Reviews

4.8 Rating 1,922 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

4.8

Based on 1,922 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 5th March 2024

Direct Cars 5 star review on 8th February 2024

Direct Cars 5 star review on 26th January 2024

Patricia Heeley

Direct Cars 5 star review on 23rd October 2023

Aleksandra Starosciak

Direct Cars 5 star review on 22nd September 2023

Deborah Jayne Griffiths

Direct Cars 5 star review on 12th August 2023

Glyn David Jackson

Direct Cars 5 star review on 5th August 2023

51

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Posted 3 months ago

Thank you Lesley, enjoy your new car and see you again soon.

Posted 3 months ago

“Excellent attention.”

Posted 4 months ago

Thanks Ian, enjoy your new vehicle and see you again soon.

Posted 3 months ago

“Always great place to buy a car 4th car now no pressure friendly service as always”

Posted 4 months ago

Thank you Shaun for choosing us once again, enjoy your new car and see you again in the future.

Posted 3 months ago

“Shaun was amazing to deal with helped me out. Took my thoughts and life into account when discussing the price. The aftercare team helps out with no questions. The only drama I have. Is that my car has a slow puncture that I'll have to sort out”

Posted 4 months ago

Thank you Christopher, we will pass your kind words on to Shaun. In regards to the slow puncture if you would like to contact our aftersales department and we will look into seeing what we can do for you. Enjoy your new car and we will look forward to seeing you again soon.

Posted 4 months ago

“Direct cars r very gud I definitely recommend to people staff is really friendly and very helpfull”

Posted 4 months ago

Thanks Nabeela, enjoy our new car and see you again soon.

Posted 4 months ago

“Outstanding. The car I purchased was in very good condition and Direct Cars gave it a full service which involved replacing the battery and one of the tyres all included in the original price. All members of their staff were friendly and highly professional. Extremely impressive.”

Posted 4 months ago

Thank you Alastair, glad to hear you found us outstanding and was extremely impressed you the service you received. Enjoy your new car and see you again in the future.

Posted 4 months ago

“Friendly and efficient. Great service from Tom (Breeze) No pressure at all but yet great advice and fair prices. Thankyou.”

Posted 4 months ago

Thanks Julie, great to know you enjoyed our no pressure policy and that you found us friendly and efficient. Enjoy your new car and see you again soon.

Posted 4 months ago

“Excellent service. Professional and courteous at all times. Would definitely recommend.”

Posted 4 months ago

Thanks Matthew, good to know you enjoyed the excellent service we provided. Enjoy your new car and see you again in the future.

Posted 4 months ago

“Friendly, knowledgeable staff. ⁰good range of vehicles.”

Posted 4 months ago

Thank you for your kind words, enjoy your new car and see you again soon.

Posted 4 months ago

“Bought a lower priced car there in November. Direct cars ensured it was prepared really well and issues identified were put right before the sale. This company did what they said they were going to do. Brilliant, will go there again”

Posted 4 months ago

Thank you Gordon, good to know we did everything to your satisfaction that we said we would. Enjoy your new car and see you again in the future.

Posted 4 months ago

“Excellent, we did have a problem with a vehicle bought from them, not in any way their fault and it was resolved properly. This was also a long distance sale. Would not hesitate to use them again. Special shout to Debbie at services, absolutely brilliant.”

Posted 4 months ago

Thank you Kell, great to hear you found us excellent especially with it being a long distance sale and that the unfortunate problem that occurred was rectified to your satisfaction. Enjoy your new car and we will look forward to speaking to you again in the future.

Posted 4 months ago

“Excellent from start to finish could not have done anymore Nick Wardle really looked after us.”

Posted 4 months ago

Thanks Lynne, good to know you found everything excellent from start to finish and to your satisfaction. Enjoy your new vehicle and we look forward to seeing you again in the future.

Posted 4 months ago

“Great experience at Direct Cars. No hard sell and the purchase of my new car went through perfectly. I usually dread dealing with car salesmen but this time I had an enjoyable experience with nice staff”

Posted 5 months ago

Thanks Christine, great to hear about your recent enjoyable experience and that everything went perfectly. Enjoy your new car and see you again soon.

Posted 4 months ago

“Very helpful staff made buying a pleasure and the car was exactly as described and then delivered by a very nice professional driver great business”

Posted 5 months ago

Thank you, we are glad you are happy with the delivery of your new car and you found it a pleasure dealing with us. Enjoy your new car and hopefully we will speak to you again soon.

Posted 4 months ago

“I have bought my last 3 cars from Direct Cars. Which really speaks for itself. They have a large choice, you can view online and then come and have a look when yoi see something you are interested in. They are not at all pushy you are free to have a look on your own, and make yoir own mind up. Which as a woman matters as this is not always the case. They offer a fast and efficient service and are very easy to deal with. I also take my cars for them for servicing and MOT and have found them to be fair and efficient.”

Posted 5 months ago

Thank you for your kind words, we are happy to hear you enjoyed our no hassle-no pressure policy and found our service fast and efficient. Enjoy your new car and we will look forward to seeing you again soon.

Posted 5 months ago

“Great selection of vehicles on display. No pushy sales persons following you about which is great. My second car bought from here and both occasions have been simple and straight forward. Shaun Palmer the sales advisor we dealt with was fantastic.! He took the time to get to know us and sorted the minor issues quickly you couldn't fault his customer service skills, he is a credit to your company. My only problem was the postcode of the site, it takes you to the back of the store where you are unable to gain entry no real issue as such as the guy on the gate helped us out. Maybe "what three words" would help.”

Posted 5 months ago

Thanks Christopher, it's great to hear that you found everything simple and straightforward and that you enjoyed our no pressure approach, we will pass your kind comments on to Shaun. Enjoy your new car and see you again soon.

Posted 5 months ago

“Start to finish very compatant sales people. Mr Thomas breeze excellent choice of vehicles.”

Posted 5 months ago

Thank you Kenneth, glad to know everything went to your satisfaction. Enjoy your new vehicle and see you again in the future.

Posted 5 months ago

“Without prejudice Fine lot. No nonsense Our 3rd car therefrom Recommended”

Posted 5 months ago

Thank you Christopher, enjoy your new car and see you again soon.

Posted 5 months ago

“Excellent dealer. Unfortunately I had a problem with a car that I'd purchased, but Direct sorted very fast and very helpful.”

Posted 5 months ago

Thanks Peter, glad to hear that you found your experience with us excellent and that we soon rectified the small issue you had to your satisfaction. Enjoy your new car and we will see you again in the future.

Posted 5 months ago

“Brilliant customer service from all staff, Shaun was really lovely, friendly and professional.”

Posted 5 months ago

Thank you Molly, we will pass your kind words on to Shaun. Enjoy your new car and see again in the future.

Posted 5 months ago

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Direct Cars is rated 4.8 based on 1,922 reviews