Login

Start Free Trial Are you a business? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Direct Cars Reviews

4.8 Rating 1,454 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

4.8

Based on 1,454 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield

Direct Cars 4 star review on 30th May 2022

Direct Cars 3 star review on 3rd May 2022

Direct Cars 5 star review on 1st April 2022

Direct Cars 5 star review on 25th March 2022

Direct Cars 5 star review on 18th October 2021

Direct Cars 4 star review on 5th September 2021

Direct Cars 5 star review on 29th August 2021

Martin Greenhough

36

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.”

Helpful Report

Posted 3 years ago

“Very nice experience from start to finish. All the staff that I came into contact with were pleasant & professional.”

Posted 4 days ago

Thank you Mark, happy to hear that you enjoyed the experience purchasing from us. Enjoy your new car and see you again in the future.

Posted 4 days ago

“Friendly, helpful and nothing was too much to ask!”

Posted 1 week ago

Thank you Lorraine, enjoy your new vehicle and see you again soon.

Posted 4 days ago

“Great selection of cars and Shaun made the purchase easy from start to finish, never felt pressured into anything, would return again”

Posted 1 week ago

Thanks Perry, enjoy your new car and we will look forward to seeing you again in the future.

Posted 4 days ago

“No pressure. The sales guy was excellent and extremely friendly. I got a fantastic car at a very reasonable price. I would highly recommend DIRECTCARS to any of my friends or relatives.”

Posted 1 week ago

Thank you Michael, glad you enjoyed the experience and that you would highly recommend us. Enjoy your new car and see you again soon.

Posted 4 days ago

“Excellent service thank you will use you again”

Posted 2 weeks ago

Thank you Trevor, enjoy your new car and see you again soon.

Posted 1 week ago

“It’s our 3rd car! No pressure, excellent range of cars to suit all budgets. Excellent service both from the sales team and the reception & service areas.”

Posted 2 weeks ago

Thank you Alan, nice to see you again and to hear you enjoy our no pressure atmosphere. Enjoy your new car and see you again soon.

Posted 2 weeks ago

“I picked my car up Friday. wot a fabulous car thank you Sean .”

Posted 2 weeks ago

Thanks Tina, we will pass your gratitude on to Shaun. Enjoy your new car and see you again in the future

Posted 2 weeks ago

“Got just the car I wanted. Good part exchange deal. Staff very good.”

Posted 2 weeks ago

Thank you David, enjoy your new vehicle and see you again soon.

Posted 2 weeks ago

“Excellent service and support throughout the process.”

Posted 2 weeks ago

Thank you, enjoy your new car and see you again.

Posted 2 weeks ago

“This is the second time we have bought a car from Direct Cars. There is no hard sell, just help when you need it. We found the staff courteous and approachable.”

Posted 3 weeks ago

Thank you, happy to hear you enjoyed the no pressure atmosphere and your dealings with our staff members. Enjoy your new car and see you again soon.

Posted 2 weeks ago

“Excellent service from Tom”

Posted 3 weeks ago

Thank you Mark, enjoy your new vehicle and see you again in the future.

Posted 2 weeks ago

“Very polite, knowledgeable about their cars, test drive. Good range of cars, got the one we needed at a reasonable price and a good price for our old car.”

Posted 3 weeks ago

Thanks David, see you again soon and enjoy your new car.

Posted 2 weeks ago

“Very helpful”

Posted 3 weeks ago

Thank you, enjoy your new vehicle and see you again soon.

Posted 2 weeks ago

“Brilliant.!! Very smooth and flawless process”

Posted 3 weeks ago

Thanks Anthony, see you again soon and enjoy your new car.

Posted 3 weeks ago

“Brilliant service very friendly helpful”

Posted 3 weeks ago

Thanks Dereen, happy to know you enjoyed the helpful, friendly service we provided. Enjoy your new car and we do hope to see you again soon.

Posted 3 weeks ago

“Very good service,no pushy salesmen we dealt with Tom who 2 weeks prior helped my dad purchase a car and again was very helpful and was recommended to us as he was very helpful and nothing is too much trouble made it all a plesent experience.”

Posted 3 weeks ago

Thank you Richard, nice to hear you were recommended to us and that you enjoyed the easy, no pressure experience we offer. Enjoy your new car and see you again soon.

Posted 3 weeks ago

“Very friendly knowledgable staff. Would be my first port of call next time”

Posted 3 weeks ago

Thank you Peter, we will look forward to seeing you again in the future. Enjoy your new car.

Posted 3 weeks ago

“Great customer service from start to finish. The staff were so helpful and we never felt pressured to buy. We loved being given the freedom to look around the car and test it out on our own.”

Posted 3 weeks ago

Thanks Robert, good to hear you enjoyed the freedom to browse at your leisure and enjoyed our no pressure policy. Enjoy your new vehicle and see you again in the future.

Posted 3 weeks ago

“Booked a test drive via messenger on the Friday morning, Direct Cars put the keys to one side for me until I arrived that evening. I noticed the car on arrival and as I was giving it a quick look over, Tom came out with the keys and told me to have a proper look round and left me to it. Tom was really friendly and put zero pressure on me at all. Overall buying from Direct Cars and dealing with Tom and Phil was an absolute pleasure, so happy with my new car and the service I received. Will definitely use again!”

Posted 3 weeks ago

Thanks Luke, nice to hear about your pleasurable experience dealing with Tom and Phil and enjoyed the no pressure atmosphere. Enjoy your new car and see you again soon.

Posted 3 weeks ago

“Very good service no problems”

Posted 3 weeks ago

Thank you Allan, enjoy your new vehicle and see you again.

Posted 3 weeks ago

«
1
2
3
4
5
»

Direct Cars is rated 4.77 based on 1,454 reviews