Direct Cars Reviews

4.74 Rating 893 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.78 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

0114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars
Eckington Way

Direct Cars 5 star review on 7th January 2020

Anonymous

More Photos & Videos

Direct Cars 5 star review on 15th September 2019

Marie Parkinson

More Photos & Videos

Direct Cars 5 star review on 12th September 2019

Joanne Singleton

More Photos & Videos

Direct Cars 5 star review on 1st September 2019

Christopher Pendleton

More Photos & Videos

Direct Cars 5 star review on 22nd August 2019

Charlotte Wallage

More Photos & Videos

Direct Cars 5 star review on 9th August 2019

Julie Radford

More Photos & Videos

Direct Cars 5 star review on 8th August 2019

Theo Brooks

More Photos & Videos

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.”

Helpful Report

Posted 1 year ago

“I’ve bought 5 cars from Direct Cars and it’s not the cheapest place but not the most expensive place to buy a car. I had dealings with Zed and Dave and they were first class and so professional. Would always shop at Direct Cars when I need a new car.”

Posted 7 hours ago

“Very happy with my car, the whole process was easy and there was absolutely no pressure to buy. Andy was great and made the whole process straight forward.”

Posted 1 month ago

“Very friendly and kind... amazing team and thanks to tom breeze he made use feel welcome. Will be back again”

Posted 1 month ago

“Very happy purchase the car and been customer last 12 year ago and changed it. Good staffs helpful”

Posted 1 month ago

“We love our new car and pleased with the service we received from Nick.”

Posted 1 month ago

“Very friendly, professional service the car was beautifully prepared and on time for collection. We would recommend them and their sales team.No pressure sales and made to feel at ease. Thanks for such good service.”

Posted 2 months ago

“I’ve bought all my cars from direct cars and have highly rated my experience every time. This time however, we dealt with Tom Breeze and the experience was the easiest and most pleasant to date. This was midst the pandemic and everyone was excellent. Thanks again”

Posted 2 months ago

“Andy Burnham give us excellent service and was very polite and this is the 2nd car we have had from him .we will be happy to deal with him again.”

Posted 2 months ago

“As this was our first purchase from Direct Cars we were unsure of what to expect. From start to finish the whole experience was trouble free and the number of cars to choose from was exceptional. The prices were surprisingly good , they really are a supermarket. We would have no hesitation in recommending Direct cars as the standard of service was superb. Due to self isolating because of CV19 and our age we were hesitant about going out to collect our new car , not a problem for the DC team, they delivered it to our door. Well done for your great service and Thank you.”

Posted 2 months ago

“We have bought 2 cars in the last 6 months even though we have had to travel from Manchester .No pushy salesman so didn’t feel pressurised . I am very pleased with the service received and I have already recommended you to family and friends Would definitely look here again when ready to change vehicle Thank you”

Posted 2 months ago

“I’d been looking for a car for a few months. Been all over the country to be fair when I’d almost given up hope. One last check on your website and spotted the one I bought. Everything was quick and easy, extremely friendly and helpful staff no one made me feel like ‘a woman that doesn’t know what she’s doing’. Salesman Andy was very accommodating and couldn’t do enough. I did have to bring car back for wing mirror to be fixed but even this wasn’t too much trouble. Will return again.”

Posted 2 months ago

“They was very helpful and I was very satisfied”

Posted 2 months ago

“No nonsense sales, friendly and knowledgeable staff, second time I've bought a car from them, would highly recommend.”

Posted 2 months ago

“Very Welcoming and very efficient.”

Posted 2 months ago

“Good service, no hassle. Will recommend.”

Posted 2 months ago

“Ian was lovely and made the whole process very easy. Great car, great price, great service”

Posted 2 months ago

“Andy was great to deal with, no hard sell, left me to look round the car and go where i wanted on the test drive”

Posted 2 months ago

“a really good experience ,with no sales pressure the staff were excellent I will go again.”

Posted 2 months ago

“We have had cars from 4 different car dealers car shop perry's and one other direct cars are 100% better then the rest from start too finish”

Posted 2 months ago

“Andy was super and made buying a car very straight forward and , he was helpful and polite”

Posted 2 months ago

Direct Cars is rated 4.74 based on 893 reviews