Direct Cars Reviews

4.75 Rating 1,059 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.78 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

0114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars
Eckington Way

Direct Cars 5 star review on 7th January 2021

Christopher Pendleton

Direct Cars 5 star review on 22nd August 2019

Charlotte Wallage

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.”

Helpful Report

Posted 1 year ago

“Very friendly and helpful. No pressure. It was all very easy. Would highly recommend direct cars.”

Posted 1 week ago

“Excellent service , very helpful , polite staff , would recommend”

Posted 1 week ago

“We had previously bought a car from here a few years ago and they were still the same friendly , helpful people . No rushing or pressure selling just at your own pace viewing. Will definitely come back in the future.”

Posted 1 week ago

“Brilliant no hassle service, I arrived at the showroom and let them know i was there to just have a look. Was informed of how things work and left to my own devises to look around. Any information about the cars was in the windscreens and there was no staff members wondering around trying to catch your eye or anything. The gentleman i dealt with for the sale of my car was down to earth, straight talking and declared everything to us we needed to know, we didn't feel anything was hidden and no pressure for a sale. A great experience and I would certainly consider returning for future 2nd hand cars.”

Posted 2 weeks ago

“Gave one a lot of help, and nothing was too much trouble for Mick, Senior Sales Manager and the Sales Manager, Dave. - both are very pleasant, constructive and constructive people. I bought my car without even seeing it, and altHough it is, nearly 4 years old, I bought it on tHe Trusting of Mick and Dave. I had it trailered To my home in Bristol. When it arrived, I was staggered at how superbly it had been prepared - amazing.

I have bought many, many cars in my 76 years on the planet, but no garage, car emporium etc have ever reached the heights obtained by Mick, Dave and staff at Direct Cars, Sheffield.

A million thanks to all.

PS The car was delivered witHout an Instruction Manual, which I have only just discovered 10 days after getting the car, but I will bet anyone that the chaps in Sheffield will find me one yesterday !!!!! Dr J R, Bristol”

Posted 2 weeks ago

Dr J R,

Thank you for your good review!

The missing handbook has been ordered and is on its way to you.

Regards

Posted 5 days ago

“Excellent experience from the first call to collecting my car a few days later its was an easy and quick the was cleaned to a high standard as was the whole of the prep work carried out”

Posted 3 weeks ago

“Due to the Covid Virus viewing was a little restricted but the whole situation was exellently handled by the staff, so we were able to make a good decision. The web site was very usefull as we could make inital judgments and narrow down our choices. A few more photos of the cars -interiors etc. would have been useful.”

Posted 3 weeks ago

“Very good”

Posted 3 weeks ago

“Good service and never felt any pressure. Easy purchase process also.”

Posted 3 weeks ago

“I'm very satisfied with the vehicle I purchased up to now. The salesman was excellent no pressure applied and everything promised happened. The vehicle was ready bang on time. The whole procedings were covid saf”

Posted 4 weeks ago

“Friendly and helpful staff who were clear about what they could and couldn't do in these difficult times.”

Posted 1 month ago

“Excellent customer service from direct cars. Very happy with my new car, no hassle from staff from reserving, to purchasing my car. Thank you to Dave for keeping me updated throughout lock down. Would definitely recommend”

Posted 1 month ago

“Efficient and friendly service”

Posted 1 month ago

“Excellent Service all round from booking the appointment to picking up my new car. Never felt under any pressure at all. Special mention to Ian, nice to see him again, he sold us our last car. Would recommend!”

Posted 1 month ago

“Nice team”

Posted 1 month ago

“I was really pleased to buy from Direct Cars . Dave Milnes was brilliant and supportive as buying a new car is really out of my comfort zone . Good communication and efficient”

Posted 2 months ago

“Second purchase from Direct Cars. Fantastic customer service from Shaun. Answered all our questions, never felt under any pressure to buy.
Drove away very happy with our new car.”

Posted 2 months ago

“Very pleased with our purchase. Good service, no pressure and our salesman Ian was more than helpful.”

Posted 2 months ago

“I bought my new car and traded in my old one and I am very happy. the service was all it promised. no hard sell just someone there when needed and very courteous from start to finish.”

Posted 2 months ago

“Living a long distance from Sheffield I felt apprehensive about buying from Direct Cars. Nick made everything as simple as possible and could not have done more to help. He guided me through the whole process of buying the car and I felt I could trust him. I was not disappointed. I am very grateful to him.”

Posted 2 months ago

Direct Cars is rated 4.75 based on 1,059 reviews