Direct Cars Reviews

4.77 Rating 1,294 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.78 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield

Direct Cars 5 star review on 29th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.”

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Posted 2 years ago

“Realistically priced cars and great service from start to finish. I’ve been super happy with the aftercare and the whole process”

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Posted 9 hours ago

“Tom was very helpful when we came to buy our car.”

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Posted 2 days ago

Thanks Emma, enjoy your new car and we will see you again soon.

Posted 1 day ago

“Rang with an interest on a car seen online on the Monday, got price for p/ex next day , picked new vehicle up on the Saturday, husband travelled down for it as 100 miles away, all went very smoothly mind we did pay cash .”

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Posted 2 days ago

Thank you for your review, enjoy your new vehicle and we will see you in the future.

Posted 1 day ago

“It’s a amazing journey. It’s my first time purchase a used car, Seat Ateca When I just settled in UK a couple of months. Staff Adam are very friendly and reply my question quicklyand helped make this process go very smoothly. So that I can collected the car within four day only. Thanks Adam.”

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Posted 3 days ago

Thank you Manhay, glad you found the process smooth whilst buying your first car in the UK from us. We will pass your thanks on to Adam, enjoy your new car and we will see you again soon.

Posted 1 day ago

“Quick, reliable service and professional approach towards client.”

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Posted 3 days ago

Thanks Marek, enjoy your new car and we will look forward to seeing you in the future.

Posted 1 day ago

“excellent service, makes buying a second hand car easy. No hard sell”

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Posted 5 days ago

Thank you Mark, glad you found it easy with our no hassle no pressure approach. Enjoy your new vehicle and see you in the future.

Posted 1 day ago

“Had Adam help me out with buying a car. Although he's new he was very good and knowledgeable. Bought cars off you for years and will continue to do so.”

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Posted 6 days ago

Thanks Lawrence, enjoy your new car and we will look forward to seeing you again soon.

Posted 1 day ago

“Adam made the experience extremely easy from start to finish. He was very polite and professional and gave us as much time as we needed to look around the cars without any pressure. An excellent service. Thank you”

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Posted 1 week ago

Thank you Paul, happy to hear you found the whole process easy with no pressure. Enjoy your new car and see you in the future.

Posted 1 day ago

“Excellent selection of cars, none pushy sailsmen, all round quality. Will definitely use Direct again”

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Posted 1 week ago

Thanks Lee, Enjoy your new vehicle and see you in the future.

Posted 1 week ago

“Always been put off going to car show rooms because of pushy sales people but this was different. I felt so comfortable. I was able to look round the cars and in them with no pressure at all and when i was speaking to the sales man he was very friendly and very helpful. Would highly recommend direct cars to anyone.”

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Posted 1 week ago

Thank you Christopher, we are happy that you felt comfortable with our no pressure policy. Enjoy your new car and see you again soon.

Posted 1 week ago

“Makes buying a secondhand car easy. No hard sell, straight forward down the line, that's why they are successful at what they do”

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Posted 1 week ago

Thanks Mark, glad you enjoyed our straightforward approach. Enjoy your new car and see you again soon.

Posted 1 week ago

“I’ve used direct cars a few times now and always been happy. The staff are always very helpful and never pushy which is important to me.”

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Posted 1 week ago

Thank you Mark, it was a pleasure to once again do business with you. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 1 week ago

“This is our second purchase and once again excellent customer service no pressure good trade in value offered and picked the car up in 2 days. Thanks Adam who did a great job!”

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Posted 2 weeks ago

Thanks Alan for once again choosing us for your new car, we will look forward to seeing you again soon.

Posted 1 week ago

“Very helpful and informative.”

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Posted 2 weeks ago

Thank you James, enjoy your new vehicle and see you again in the future.

Posted 1 week ago

“My partner and I recently bought a 4 Series Gran Coupe from Direct Cars. Had the pleasant experience of being sold the car by Nick who was friendly, approachable and great throughout. No pressure and felt very different to the usual car dealerships who try to take you for a ride. Part exchanged my own car without any fuss or hassle too which was great. Would definitely recommend.”

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Posted 2 weeks ago

Thanks Richard. Glad you enjoyed your experience and Nicks friendly no pressure approach. Enjoy your new car and see you again soon.

Posted 1 week ago

“Excellent experience with Direct Cars. Have already recommended to others. Would not hesitate to buy future cars from them. Great customer experience. Great new car.”

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Posted 2 weeks ago

Thank you Christine, we are happy you enjoyed your experience buying from us and that you have already recommended us to other people. Enjoy your new car and see you in the future.

Posted 2 weeks ago

“No pressure selling , relaxed friendly atmosphere , happy with trade in price given Sales Advisor Ian Whiting helpful and friendly and a credit to Direct Cars”

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Posted 2 weeks ago

Thank you Bryan, we are glad you enjoyed our relaxed, friendly atmosphere. We will pass your kind words on to Ian, enjoy your new car and see you again soon.

Posted 2 weeks ago

“Great range of car stock, paired with amazing service from initial inquiry to collection. I would highly recommend.”

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Posted 2 weeks ago

Thank you Trevor, enjoy your new car and see you again soon.

Posted 2 weeks ago

“Excellent service from the initial enquiry right thru to driving the car off the forecourt. The sales staff were great not pushy and answered questions honestly and provided evidence to support the history of the vehicle as requested. Would highly recommend Direct Cars and would certainly use them again myself.”

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Posted 3 weeks ago

Thank you Georgina for your kind words, we always aim to be honest and upfront from the beginning as you experienced. Enjoy your new car and we will see you again in the future.

Posted 2 weeks ago

“Ian Stirling was very efficient and friendly. We were extremely pleased with the service given.”

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Posted 3 weeks ago

Thanks Malcolm, we are glad to hear about the service you received from Ian and we will pass on your kind words to him. Enjoy your new vehicle and we will look forward to seeing you again.

Posted 2 weeks ago

Direct Cars is rated 4.77 based on 1,294 reviews