Direct Cars Reviews

4.8 Rating 2,217 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“luvly car the staff were very helpful.”

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Posted 4 years ago

“We bought a lovely car from direct cars, it was a smooth process, and the final checks before they release the car was very good.”

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Posted 4 years ago

“Very helpful a positive experience”

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Posted 4 years ago

“Very professional and knowledgeable staff. No pressure or hassle when looking at cars. Staff made themselves available as and when required.”

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Posted 4 years ago

“Went to look at a car got seated straight away and talked about it and signed for it there and then. Signed every thing on the Saturday and picked up Wednesday. They did us the mot for free because it was due and a proper valet in and out couldnt be more happier”

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Posted 4 years ago

“Easy car buy”

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Posted 4 years ago

“Staff very helpful and pleasant could not do enough for you”

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Posted 4 years ago

“Treated like royalty, excellent service”

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Posted 4 years ago

“I found my experience quite a pleasure. I wasn’t pestered at all and left to mooch around looking at cars. Once I had found my choice I went to the sales reception and took it from there. All the staff are really friendly and make you feel welcome. They explain all your optional extras (delivery package / Warrenties). 4 days later I was the proud owner of my new car. They also make part exchanging easy. I will definitely use them going forward.”

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Posted 4 years ago

“Bought a Ford Kuga Vignale on August 20th. Excellent service from the initial viewing, right through to collection, Ian Whiting was the Direct Cars sales representative we dealt with, Ian was kind courteous and very knowledgeable throughout, and never pushy, will definitely use Direct Cars again and hope Ian is there to help us”

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Posted 4 years ago

“Brilliant and professional service and totally hassle free would highly recommend”

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Posted 4 years ago

“Great service, car was as described and advice and service from Tom Breeze sales advisor was outstanding. Would thoroughly recommend.”

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Posted 4 years ago

“Lee A was so lovely and welcoming to us at our first experience of getting a car on finance. Wasn’t intimidating and explained absolutely everything! Couldn’t recommend him and direct cars enough”

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Posted 4 years ago

“Great service Great price And Tom was a great guy Thanks”

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Posted 4 years ago

“Never had a problem when buying from direct cars, No pressure, straight forward, no big talk. And plenty of choice.Have my cars serviced and mot with them..”

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Posted 4 years ago

“Help when needed . Not pushy.”

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Posted 4 years ago

“Just purchased a new car and the salesman ian whiting was excellent.... Made the experience pleasurable... Especially in these strange times..”

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Posted 4 years ago

“No fuss, straightforward service from the sales guys. No pressure selling or incessant phone calls. Delighted with the car, first class.”

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Posted 4 years ago

“Really pleased with my new car 🚙 bought from Direct Cats Sheffield. Easy to part exchange, start forward transaction and a great car. Would definitely recommend this company😊”

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Posted 4 years ago

“It is quite alien to me to purchase a vehicle from an operation such as Direct Cars. However they were selling a vehicle that very much matched my requirements. My first contact was with 'Ian'. His answers to my questions seemed genuine and without sales pressure. I made him aware of my caution and reasons. He continued follow up my queries in a professional manner, resulting in me travelling some distance to Sheffield, meeting Ian and completing the transaction. I can only state that Ian seems a very genuine person who conducted himself in a very professional manner. Thank you Ian.”

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Posted 4 years ago

Direct Cars is rated 4.8 based on 2,217 reviews