Direct Cars Reviews

4.8 Rating 2,217 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Marvellous service. Nothing was too much trouble for Tom the salesman. Highly delighted in all aspects from first seeing the car to collection.”

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Posted 4 years ago

“Fantastic experience from start to finish, was met by one of the staff called Thomas who was knowledgeable, friendly and not in the least bit pushy. He explained exactly what to expect and delivered as promised.”

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Posted 4 years ago

“It’s easy to look around and keep social distance. Excellent sales people, who made us feel important. Ian was really helpful, and made the purchase uncomplicated.”

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Posted 4 years ago

“Didn’t get a hard sell from the team. Quick decision agreed on part exchange value. Dealt with Lee and David and upon driving nearly 200 miles to collect our new car met reps in person. Helpful and informative. Good car purchase experience wouldn’t hesitate to buy from Direct Cars again.”

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Posted 4 years ago

“Excellent experience. Staff, Ian & Lee very helpful. No pressure sales or finance pushing. Car in 1st. class state, 12 months MOT & full service. Even posted me a CD left in my old car. Thank you !”

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Posted 4 years ago

“Service with a smile as always many thanks 👍🏼”

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Posted 4 years ago

“Excellent friendly service.”

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Posted 4 years ago

“Friendly, helpful staff. A nice and easy transaction. Very happy.”

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Posted 4 years ago

“Not like any other car buying experience - friendly, honest, approachable and knowledgeable... Tom Breeze was fantastic to deal with - top class customer experience. Would definately recommend to all wishing to purchase a used car.”

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Posted 4 years ago

“Excellent service from Thomas, many thanks.”

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Posted 4 years ago

“Very good, really not pushy which I appreciate. Allowed to take keys and look fully round the vehicle. Very impressed, would use again.”

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Posted 4 years ago

“Excellent service, great choice of cars, no pushy sales people, would high recommend”

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Posted 4 years ago

“Good service, Ian took care of us from first looking for a car and followed through to the purchase. Excellent service.”

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Posted 4 years ago

“Brilliant”

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Posted 4 years ago

“Very friendly service from start to finish and all hassle free.”

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Posted 4 years ago

“Very good, helpfull service. Covid 19 safety measures excellent. Mr Ian Whiting who dealt with our purchase was very curtious, helpfull and provided an excellent service from Direct cars. Will recomend Direct cars to anyone looking to buy another car. No pressure put on us at any time to buy. 👍”

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Posted 4 years ago

“Very helpful staff”

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Posted 4 years ago

“Pleasant experience no hard sell. But very efficient.”

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Posted 4 years ago

“Very helpful and despite Coronavirus I felt very safe dealing with Direct Cars.”

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Posted 4 years ago

“Just purchased my new car Brilliant service from the staff from start to finish and love my new clio.”

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Posted 4 years ago

Direct Cars is rated 4.8 based on 2,217 reviews