Direct Cars Reviews

4.8 Rating 2,221 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,221 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasant experience in buying my new car. Traditionally for me there is nothing more stressful and this is why I use Direct Cars, Thre is no pressure from salesmen”

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Posted 8 years ago

“A very simple and easy experience. Dealt with Robert Ryalls, very knowledgable and was able to answer all of our questions.”

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Posted 8 years ago

“The sales people here aren't pushy. If you want a car you go to look for them. I got a reasonable price for my trade in after negotiation. My new car was ready to collect the very next day. Great after sales service too. I'd recommend them. This is my second car from them.”

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Posted 8 years ago

“Straightforward transaction no hidden agenda simple paperwork with transfer of trade in car very friendly sales person. Would have no hesitation in buying a car here again”

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Posted 8 years ago

“Salesmen were not pushy,good after sales service.”

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Posted 8 years ago

“Quickest and easiest car purchase I've ever made. In and sorted with the car of my choice with an hour.”

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Posted 8 years ago

“First class deal very friendly staff”

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Posted 8 years ago

“A truly professional service and buying experience. I was very pleased with the deal offered, the presentation of the car and the friendly service I experienced. Top drawer people.”

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Posted 8 years ago

“The choosing of a vehicle then the process of buying the same was so easy and relaxed it was done in a couple of hours”

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Posted 8 years ago

“Friendly customer service from Debbie and Shaun made it so easy to purchase new car”

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Posted 8 years ago

“Was pleased with all round customer service and no pressure to buy must mention Garth wills salesman who help us with are purchase thank you mr and mrs white”

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Posted 8 years ago

“I had been putting off buying a new car for a few months due to the hassle normally involved, however Ian the salesman who I dealt with made the experience very easy and pleasant. I had booked the test drive in advance so when I arrived was taken straight to the car which had been reserved for me. There was no pressure to buy straight away, I was able to sleep on it overnight and ring up the next day to pay the deposit. Staff were friendly, would definitely buy from them again.”

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Posted 8 years ago

“They was very friendly. Explained everything carefully. They met our needs”

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Posted 8 years ago

“Really helpful and friendly staff”

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Posted 8 years ago

“The sales agent was a pleasure to deal with. No fuss or pressure sales tactics. The car was prepared to a very good standard and the service team went the extra mile replacing brake discs pads and front tyres under goodwill. Very impressed and enjoying my new motor.”

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Posted 8 years ago

“I bought the car I wanted at a good price, and when I was given the keys there was only one set. On receiving the log book I went to Volkswagen to get a second key and was astounded to be told it would cost £204.14. I approached the man who sold me the car and told him I was not happy with this. I did not expect a full refund so I suggested a free service/MOT when the car came in for it's first MOT/service. After consulting his boss this was agreed and I am now happy. As a family we have bought 7 cars from Eckington/Chesterfield Motor Co. and Direct Cars. I have always recommended my sons to consider you and indeed on the day I made my purchase my youngest son also bought a car. After sales service is where reputations are made and lost and you did well. I, and my sons, will continue to give you preference when purchasing cars.”

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Posted 8 years ago

“Good service from Shaun sales man not pushy let us look at the car on our own always a good selection of low mileage cars”

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Posted 8 years ago

Direct Cars is rated 4.8 based on 2,221 reviews