Direct Cars Reviews

4.8 Rating 2,307 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,307 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great sales team, very nice experience”

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Posted 8 years ago

“Very easygoing no pushy salesman following you around and felt like they really care”

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Posted 8 years ago

“The whole team were very pleasant and made the purchase very smooth indeed. Definitely worth consideration if in the market for a quality second hand car. Only downside was Barclays who they use for finance, twice I have asked for the a copy of the loan agreement and I'm still waiting now.”

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Posted 8 years ago

“We found the ideal car for us with the help of Garth who did not put any pressure on us to buy, but was helpful in making sure we made the right decision and bought a car that suited our requirements.”

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Posted 8 years ago

“Friendly helpful staff”

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Posted 8 years ago

“very easy to deal with, no hard sell, friendly salesman.”

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Posted 8 years ago

“Very relaxed way to buy no sales pressure but best of all I had a small problem with the car and after sale service to fix it was brilliant.”

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Posted 8 years ago

“Just a very easy process”

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Posted 8 years ago

“Was not hassled or pressured into buying car, like with some other car dealers”

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Posted 8 years ago

“Enjoy that you can easily look around cars without feeling pressurised into buying the car.”

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Posted 8 years ago

“Good selection of cars, all very competitively priced. No hassle, I was left to view the vehicle I was interested in at leisure without any salesman hovering. Reasonable offer on my part exchange vehicle too. Car ready for collection when promised. All in all a most satisfying experience.”

Direct Cars 5 star review on 8th September 2017

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Posted 8 years ago

“Very straightforward and a pleasant experience”

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Posted 8 years ago

“I'm very happy to have purchased my Clio from Direct cars. Friendly service no hassle and no pressure”

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Posted 8 years ago

“Very satisfied would recommend you to friends.”

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Posted 8 years ago

“A first class service making buying a car totally stress free! Shaun, who we delt with, was very friendly, courteous, and knowledgeable. We were left alone to look round the car, taking as long as we wanted, which was brilliant. Shaun gets a 10 from Jen!!!”

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Posted 8 years ago

“Was pleased with their relaxed approach to selling cars and not pressured,leaving my husband and myself to just browse around the car without standing over us but if we needed to know anything about the car they were there to help, overall was a good experience.”

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Posted 8 years ago

“Excellent service and price was agreeable to me . Would certainly recommend Direct Cars to my friends and family.”

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Posted 8 years ago

“Bought a second hand car and service was excellent car was serviced mot etc and ready for collection when required.”

Direct Cars 5 star review on 16th August 2017

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Posted 8 years ago

“I had a 4 hour journey to this dealer and upon arrival the salesman was ready and waiting with my new keys to greet me! I was made to feel very welcome by all the staff right through from receptionist on the phone to sales to service department in my buying experience. Nothing was too much trouble and the buying process was very smooth. Fantastic customer service!”

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Posted 8 years ago

“I was made to feel valued from the time I entered the forecourt to the moment I left with the car of my choice. Would score the whole experience with 6 stars if possible. Thanks Direct Cars++++++”

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Posted 8 years ago

Direct Cars is rated 4.8 based on 2,307 reviews