Direct Cars Reviews

4.8 Rating 2,264 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 6th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was made to feel valued from the time I entered the forecourt to the moment I left with the car of my choice. Would score the whole experience with 6 stars if possible. Thanks Direct Cars++++++”

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Posted 8 years ago

“Car is amazing...as described. ..exactly what we're looking for. ..it's even better on the road...Garth lovely man..left us to fully examine the car...no hesitation in parting with the cash.....huge choice of cars...would have no hesitation in either recommending or returning to buy again.????????????”

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Posted 8 years ago

“So easy to choose a car and part ex... absolutely pain and stress free. This is my 3rd car from Direct Cars and will definitely be back. NO pushy sales staff trying to sell you a car you don't want. Nice to see Ian Whiting still there and Shaun Palmer dealt with part of my car purchase, both listen to what the customer wants and tries hard to accommodate them.”

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Posted 8 years ago

“They were helpful and friendly and there was no hard sell or pressure . They gave me a good price for my car when I exchanged it. Everything went through swiftly with no problem. I can definitely recommend direct cars and will endeavour to use them next time I'm looking for a car . Ian Gosling was our sales representative. Want to say a big thank you to him and Simon.”

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Posted 8 years ago

“After sales very good and Shaun palmer very good not pushe”

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Posted 8 years ago

“Sales person and Manager extremely helpful”

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Posted 8 years ago

“We were served by Garth at crystal peaks branch ,he was friendly and more than helpful , I would recommend direct cars to everyone and I will certainly choose every car I purchase from there .”

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Posted 8 years ago

“I have purchased two cars in a year or so all ways have good service and help when asked for Saun the sales man was good ladies on service was good when I had ix35 tested all round well pleased Ray Peat”

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Posted 8 years ago

“you can look at the cars without any member of the sales staff in your ear and were very helpfull”

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Posted 8 years ago

“Professional and convenient, no pushy sales. Second time we've bought a car from Direct Cars and certainly not the last.”

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Posted 8 years ago

“This is the second car we have bought recently. Great service”

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Posted 8 years ago

“Very good customer service. Good communication. I was kept well informed during the buying process”

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Posted 8 years ago

“I had a really good experience buy my first car. I was really nervous at first but your sales rep Tom soon put me at ease he was really friendly and welcoming.”

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Posted 8 years ago

“Staff where very helpful, love my new car”

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Posted 8 years ago

“Great experience with Direct Cars after a friend recommended. Found the right car for me and very happy with the trade in price I got. All with no pressure from helpful knowledgeable staff. Very pleased.”

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Posted 8 years ago

“They supplied me with the car that I wanted and gave me a good trade in on my old vehicle. My sales rep was very helpful throughout and at no time was any pressurised sales tactics used and any questions I had were professionally answered.”

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Posted 8 years ago

“Clear process, quick efficient and no messing about. Replaced a part with no question when asked. Thank you for your help.”

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Posted 8 years ago

“I've brought a lot off cars from direct and they have been excellent everytime would definitely recommend”

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Posted 8 years ago

“Good service and friendly staff”

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Posted 8 years ago

“Friendly informed service,everything i needed to know i got to know. Definetly will recommend to others. Had the car 2 weeks just over love love love it”

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Posted 8 years ago

Direct Cars is rated 4.8 based on 2,264 reviews