Direct Cars Reviews

4.8 Rating 2,221 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,221 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the sales staff where excellent made the whole sale a joy great service and excellent staff will youse direct cars again”

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Posted 8 years ago

“No hassle, no pressure, price is what you see, left on own to look at cars and if I had any questions the sales staff were happy to assist.”

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Posted 8 years ago

“They made everything so easy. I applied online then someone phoned me and said it's been approved if I want to go look at the car. When I got there it was waiting for me and was perfect. There was a slight Mark on the bumper but they assured me it would be fixed. I went back a couple of days later to pick it up and can't fault the car or the people i spoke with.”

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Posted 8 years ago

“They are very professional ,and they made buying the car a pleasure ,the salesman Rob was also very smart and very pleasant all in all excellent”

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Posted 8 years ago

“Pleasant and courteous service. We were expected and staff were welcoming.”

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Posted 8 years ago

“excellent service from start to finish. no pressure selling. friendly and helpful staff.”

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Posted 8 years ago

“Salesperson very patient and explained everything we needed to know. Didn't say he knew the answer to a question if he was unsure. Showroom pleasant and relaxed atmosphere. Everything was ready when we went to collect the car.”

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Posted 8 years ago

“Was satisfied with the service”

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Posted 8 years ago

“Ian was absolutely fantastic. He made the process of purchasing a car so simple and answered any questions I had. Just want to say a massive thank you to everyone who I dealt with during the process.”

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Posted 8 years ago

“No pressure sales. Nice calm atmosphere in sales room, given time and patience to look round and felt treated as an individual.Salesman listened to my needs and gave good advice. Car delivered on time.”

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Posted 8 years ago

“Excellent service.... It was a joy to deal with Andy, he made the whole process quick, easy and pain-free. Second time I have bought from Direct Cars and I will certainly use them again”

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Posted 8 years ago

“Fantastic service,no hassle.Shaun who dealt with my sale was very helpful. "Sir Shaun he should be" I am delighted with the car,thankyou for all your help.”

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Posted 8 years ago

“I received the deal I wanted, and when my car was serviced they fitted new tyres and brake pads, even though this was just an advisory.”

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Posted 8 years ago

“You are left alone to look around if you want to look in side a car you can just tell the receptionist the ref number and will hand over the keys.”

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Posted 8 years ago

“Great advice and service with no pressure sales.”

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Posted 8 years ago

“Friendly easy service and no hassle”

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Posted 8 years ago

“I was welcomed well by the reception staff and showed me the waiting lounge while I was waiting for my sales representative, also I would like to mansion the person who sold me the Car, IAN WHITING a true gentlemen who goes extra mile to make things easy a specially being a female buyer he was excellent and knowing his job and polite.”

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Posted 8 years ago

“the staff was very helpful and shaun palmer who arranged my documents was very polite and knowledgable thankyou very much”

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Posted 8 years ago

“The whole process of buying a car was very relaxed and easy from start to finish.”

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Posted 8 years ago

“Very efficient service, able to view vehicles at leisure with no pressure salesmen; paperwork completed with a minimum of fuss. The car was available on time as agreed”

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Posted 8 years ago

Direct Cars is rated 4.8 based on 2,221 reviews