Direct Cars Reviews

4.8 Rating 2,511 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 14th September 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic service, made the buying experience easy and I didn't feel stupid for asking stupid questions. Would highly recommend and I absolutely love my car! Thank you.”

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Posted 8 years ago

“This is our third car from Direct Cars. I must admit though on each occasion we had already seen our vehicle online and didn’t spend time browsing at the site. Each time we were dealt with promptly and professionally and not felt hassled or pushed into a sale at any point. On our recent purchase we rang to say we were interested in a car we had seen online and when we went to look it was ready and waiting for us and we’re allowed a test drive. When completing the transaction it was so quick and straightforward. When we collected our new car it was also very quick. Not like some car supermarkets that we have dealt with that made us sit and wait in a queue like system until you are called. We would highly recommend Direct Cars and will probably use them again in the future. Thank you from happy customers.”

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Posted 8 years ago

“Staff always helpful andAndrew I never feel pressured. The process of having to run to a third party (financial officer), every time for valuations is tedious, but expected.”

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Posted 8 years ago

“Most car dealers just try to push you in to buying cars , but not at direct car the Sevice I get from everyone is extremely high and the after sale amazing I can only say from my experience and I have had 11 cars from them so that speaks for its self or I would not go back”

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Posted 8 years ago

“No hassle good deals and very friendly staff top class”

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Posted 8 years ago

“all the staff where extremely helpful, nothing too much trouble for them.”

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Posted 8 years ago

“Excellent service, did all they could to make by buying experience a positive one. I would recommend.”

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Posted 8 years ago

“All the staff I encountered at Direct Cars were friendly and provided an efficient and professional service. Shaun was particularly helpful and made sure any queries I had about the car I was buying were dealt with, even helped Tax the car when I arrived to pick it up. Very happy.”

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Posted 8 years ago

“Very good service. Great part ex values and very prompt service.”

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Posted 8 years ago

“Excellent customer service, happy to help”

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Posted 8 years ago

“Hassle free buying,very good after sales service.”

Direct Cars 5 star review on 1st August 2018

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Posted 8 years ago

“A superb car buying experience thanks to Nick. A fair price for my trade in and a great price for the new car 😊”

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Posted 8 years ago

“Excellent service. As a lone female buyer it can sometimes be daunting to be in a car show room, but the sales staff were very welcoming and helpful. Everything was explained thoroughly, without being patronising, and my car was presented in an immaculate condition within a week of me viewing it. I'm the proud owner of a brilliant little car that is everything I wanted and more, cannot recommend highly enough and will definitely be back.”

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Posted 8 years ago

“Very helpful, easy to buy a car and no pressure throughout. Treated fairly and car we bought is excellent.”

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Posted 8 years ago

“Excellent as always. Very friendly staff and a good quality service”

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Posted 8 years ago

“Very pleasant experience again, no hassle or persuasion to buy very pleased with our purchase.”

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Posted 8 years ago

“Absolutely brilliant service”

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Posted 8 years ago

“excellent service throughout would highly recommend anyone looking for a car to use direct cars”

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Posted 8 years ago

“Very good service. Customer satisfaction”

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Posted 8 years ago

“I would highly recommend Direct Cars to anyone. After my dad using them in the past for cars I thought I would give it ago. The thing I liked about them is that you have nobody hassling you and pressuring you into nothing. They will give you the keys and let you wonder around a car you like. Direct Cars have been excellent taking my first car on finance was no trouble or nothing. A special mention to Nick who I dealt with from the first time i walked into direct cars. He said he would call me a week later to check if my car is ok and he did. Great customer service skills. I am in love with my new car and I wouldn't change a thing about it. Thank you. Amelia Cooper”

Direct Cars 5 star review on 24th July 2018

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Posted 8 years ago

Direct Cars is rated 4.8 based on 2,511 reviews