Direct Cars Reviews

4.8 Rating 2,162 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,162 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 19th April 2025

Jeremy Smith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly staff. Not pushy.”

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Posted 7 years ago

“The staff we were served by were friendly, courteous and didn't pressure us to make a decision.”

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Posted 7 years ago

“Very well presented. Explained the process of buying the car in a professional manner. And I was happy with the deal.”

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Posted 7 years ago

“Not pushy but very helpful. Beautiful car. Thank you.”

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Posted 7 years ago

“Excellent professional service with nobody hassling you plus great prices. What more could you ask for - easiest way of buying a car.”

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Posted 7 years ago

“I took it on trust that the car was as described in the advertisement and traveled 130 miles by coach when I arrived I wasn't disappointed and drove home great service”

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Posted 7 years ago

“the sales staff where excellent made the whole sale a joy great service and excellent staff will youse direct cars again”

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Posted 7 years ago

“No hassle, no pressure, price is what you see, left on own to look at cars and if I had any questions the sales staff were happy to assist.”

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Posted 7 years ago

“They made everything so easy. I applied online then someone phoned me and said it's been approved if I want to go look at the car. When I got there it was waiting for me and was perfect. There was a slight Mark on the bumper but they assured me it would be fixed. I went back a couple of days later to pick it up and can't fault the car or the people i spoke with.”

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Posted 7 years ago

“They are very professional ,and they made buying the car a pleasure ,the salesman Rob was also very smart and very pleasant all in all excellent”

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Posted 7 years ago

“Pleasant and courteous service. We were expected and staff were welcoming.”

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Posted 7 years ago

“excellent service from start to finish. no pressure selling. friendly and helpful staff.”

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Posted 7 years ago

“Salesperson very patient and explained everything we needed to know. Didn't say he knew the answer to a question if he was unsure. Showroom pleasant and relaxed atmosphere. Everything was ready when we went to collect the car.”

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Posted 7 years ago

“Was satisfied with the service”

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Posted 7 years ago

“Ian was absolutely fantastic. He made the process of purchasing a car so simple and answered any questions I had. Just want to say a massive thank you to everyone who I dealt with during the process.”

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Posted 7 years ago

“No pressure sales. Nice calm atmosphere in sales room, given time and patience to look round and felt treated as an individual.Salesman listened to my needs and gave good advice. Car delivered on time.”

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Posted 7 years ago

“Excellent service.... It was a joy to deal with Andy, he made the whole process quick, easy and pain-free. Second time I have bought from Direct Cars and I will certainly use them again”

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Posted 7 years ago

“Fantastic service,no hassle.Shaun who dealt with my sale was very helpful. "Sir Shaun he should be" I am delighted with the car,thankyou for all your help.”

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Posted 8 years ago

“I received the deal I wanted, and when my car was serviced they fitted new tyres and brake pads, even though this was just an advisory.”

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Posted 8 years ago

“You are left alone to look around if you want to look in side a car you can just tell the receptionist the ref number and will hand over the keys.”

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Posted 8 years ago

Direct Cars is rated 4.8 based on 2,162 reviews