Direct Cars Reviews

4.8 Rating 2,264 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 6th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very helpful”

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Posted 7 years ago

“I felt the customer service was excellent. Jack stoakley was really helpful and told me everything I needed to know about the car. I've been to other car dealers looking to buy or finance and they was very pushy. But at direct cars there was none of that which was great. As I am new to buying a car after just passing my test I was very nervous about the whole process but as soon as I walked through the door Jack put me at ease. And so did the fianacal advisor. Jack went above and beyond and I would recommend anybody to use direct cars :)”

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Posted 7 years ago

“Great service and very friendly”

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Posted 7 years ago

“It was a pleasure to deal with Ian! Very smooth and easy going service. Great place to buy cars. Definitely would purchase car again from Direct Cars in the future. Worth any distance to travel to get a car! Thanks Have a wonderful Christmas to all of you at Direct Cars”

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Posted 7 years ago

“Made to feel very welcome, staff were friendly and always willing to help! Made the whole process of getting a new car a great experience, thank you!”

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Posted 7 years ago

“First rate”

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Posted 7 years ago

“I’ve always bought my recent cars from there and have had no problems with them”

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Posted 7 years ago

“Professional, not pushy and helpful”

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Posted 7 years ago

“Good service -friendly and helpful.”

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Posted 7 years ago

“Good experience. Very pleased with my car. Great service from Shaun my salesman. Thank you.”

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Posted 7 years ago

“Jack made us feel welcome and showed lots of patience and good humour”

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Posted 7 years ago

“Had exactly the car I wanted at a great price. Customer service is second to none & nothing is too much trouble. Excellent. Would certainly recommend”

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Posted 7 years ago

“Well excellent service from start to finish. Ian was my sales advisor and was very helpful. Would definitely recommend Direct Cars. I love my new car Thank you Direct Cars”

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Posted 7 years ago

“Fab range of cars. We're returning customers so that speaks volumes. Great customer service.....what more can you want?”

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Posted 7 years ago

“Bought a few cars from here, good quality carand. Good attentive friendly staff, last one we bought was a Mercedes A180 From Shaun, helpful even helping me at the gates lol. Gareth in finance is a good lad and always look after you. Thank Louise and Mark Greaves”

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Posted 7 years ago

“no pressure excellent service left on own with car too look at”

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Posted 7 years ago

“Andy was great, very helpful with the least amount of fuss”

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Posted 7 years ago

“We were very happy with our experience from start to finish. Garth was really helpful and couldn't do enough for us. Well done to you for your customer care we were very impressed.”

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Posted 7 years ago

“Absolute fantastic service from start to finish. Shaun our sales person was lovely no pressure what's so ever. Kept in touch after purchase to make sure we was happy with the car. I Can't fault anything from buying the car to the after sales care,direct cars were great I would recommend.”

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Posted 7 years ago

“No sales pressure. Helpful. Felt it was a fair price and sale.”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,264 reviews