Direct Cars Reviews

4.8 Rating 2,162 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,162 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 19th April 2025

Jeremy Smith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just a very easy process”

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Posted 7 years ago

“Was not hassled or pressured into buying car, like with some other car dealers”

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Posted 7 years ago

“Enjoy that you can easily look around cars without feeling pressurised into buying the car.”

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Posted 7 years ago

“Good selection of cars, all very competitively priced. No hassle, I was left to view the vehicle I was interested in at leisure without any salesman hovering. Reasonable offer on my part exchange vehicle too. Car ready for collection when promised. All in all a most satisfying experience.”

Direct Cars 5 star review on 8th September 2017

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Posted 7 years ago

“Very straightforward and a pleasant experience”

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Posted 7 years ago

“I'm very happy to have purchased my Clio from Direct cars. Friendly service no hassle and no pressure”

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Posted 7 years ago

“Very satisfied would recommend you to friends.”

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Posted 7 years ago

“A first class service making buying a car totally stress free! Shaun, who we delt with, was very friendly, courteous, and knowledgeable. We were left alone to look round the car, taking as long as we wanted, which was brilliant. Shaun gets a 10 from Jen!!!”

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Posted 7 years ago

“Was pleased with their relaxed approach to selling cars and not pressured,leaving my husband and myself to just browse around the car without standing over us but if we needed to know anything about the car they were there to help, overall was a good experience.”

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Posted 7 years ago

“Excellent service and price was agreeable to me . Would certainly recommend Direct Cars to my friends and family.”

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Posted 7 years ago

“Bought a second hand car and service was excellent car was serviced mot etc and ready for collection when required.”

Direct Cars 5 star review on 16th August 2017

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Posted 7 years ago

“I had a 4 hour journey to this dealer and upon arrival the salesman was ready and waiting with my new keys to greet me! I was made to feel very welcome by all the staff right through from receptionist on the phone to sales to service department in my buying experience. Nothing was too much trouble and the buying process was very smooth. Fantastic customer service!”

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Posted 7 years ago

“Car is amazing...as described. ..exactly what we're looking for. ..it's even better on the road...Garth lovely man..left us to fully examine the car...no hesitation in parting with the cash.....huge choice of cars...would have no hesitation in either recommending or returning to buy again.????????????”

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Posted 7 years ago

“So easy to choose a car and part ex... absolutely pain and stress free. This is my 3rd car from Direct Cars and will definitely be back. NO pushy sales staff trying to sell you a car you don't want. Nice to see Ian Whiting still there and Shaun Palmer dealt with part of my car purchase, both listen to what the customer wants and tries hard to accommodate them.”

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Posted 7 years ago

“I recently bought a car from direct cars . There was no pressure and everybody had a very friendly attitude . I am very pleased with the experience I had and I'm delighted with my new car . I would definitely recommend A visit when you next look for a new car .”

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Posted 7 years ago

“They were helpful and friendly and there was no hard sell or pressure . They gave me a good price for my car when I exchanged it. Everything went through swiftly with no problem. I can definitely recommend direct cars and will endeavour to use them next time I'm looking for a car . Ian Gosling was our sales representative. Want to say a big thank you to him and Simon.”

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Posted 7 years ago

“After sales very good and Shaun palmer very good not pushe”

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Posted 7 years ago

“Sales person and Manager extremely helpful”

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Posted 7 years ago

“We were served by Garth at crystal peaks branch ,he was friendly and more than helpful , I would recommend direct cars to everyone and I will certainly choose every car I purchase from there .”

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Posted 7 years ago

“I have purchased two cars in a year or so all ways have good service and help when asked for Saun the sales man was good ladies on service was good when I had ix35 tested all round well pleased Ray Peat”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,162 reviews