Direct Cars Reviews

4.8 Rating 2,221 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,221 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought my wife a car as a surprise christmas present and they helped me to keep the surprise under wraps. The whole process was kept simple and stress free. Young Jack looked after me from start to finish. Great lad. Thank you.”

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Posted 7 years ago

“The last four cars we perchased were from direct cars we have allways had great service from Direct Cars”

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Posted 7 years ago

“Dealt with Nick. Nice guy not pushy. Explained everything well.”

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Posted 7 years ago

“couldn't believe how quick I got my car in and out no problems.would highly recommend”

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Posted 7 years ago

“Extremely helpful”

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Posted 7 years ago

“It was a pleasure to conduct business with them. There was for instance. no pressured selling from sales staff for addons you don’t want. Rather we were treated courteously throughout the buying process and came away feeling satisfied with both the trade in price for our car and the purchase price of the one we acquired.”

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Posted 7 years ago

“Friendly but not pushy . Very helpful and made me feel at ease . Even hand deliverd car manual to my door . Nothing too much trouble Very happy 😁”

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Posted 7 years ago

“They were very helpful”

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Posted 7 years ago

“I felt the customer service was excellent. Jack stoakley was really helpful and told me everything I needed to know about the car. I've been to other car dealers looking to buy or finance and they was very pushy. But at direct cars there was none of that which was great. As I am new to buying a car after just passing my test I was very nervous about the whole process but as soon as I walked through the door Jack put me at ease. And so did the fianacal advisor. Jack went above and beyond and I would recommend anybody to use direct cars :)”

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Posted 7 years ago

“Great service and very friendly”

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Posted 7 years ago

“It was a pleasure to deal with Ian! Very smooth and easy going service. Great place to buy cars. Definitely would purchase car again from Direct Cars in the future. Worth any distance to travel to get a car! Thanks Have a wonderful Christmas to all of you at Direct Cars”

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Posted 7 years ago

“Made to feel very welcome, staff were friendly and always willing to help! Made the whole process of getting a new car a great experience, thank you!”

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Posted 7 years ago

“First rate”

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Posted 7 years ago

“I’ve always bought my recent cars from there and have had no problems with them”

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Posted 7 years ago

“Professional, not pushy and helpful”

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Posted 7 years ago

“Good service -friendly and helpful.”

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Posted 7 years ago

“Good experience. Very pleased with my car. Great service from Shaun my salesman. Thank you.”

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Posted 7 years ago

“Jack made us feel welcome and showed lots of patience and good humour”

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Posted 7 years ago

“Had exactly the car I wanted at a great price. Customer service is second to none & nothing is too much trouble. Excellent. Would certainly recommend”

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Posted 7 years ago

“Well excellent service from start to finish. Ian was my sales advisor and was very helpful. Would definitely recommend Direct Cars. I love my new car Thank you Direct Cars”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,221 reviews