Direct Cars Reviews

4.8 Rating 2,264 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrote a review whilst on holiday abroad but don't think you could have received it! Very pleased with my DS3 cabriolet that I bought from Direct Cars and the service I received from Jack Stockworth was brilliant, he went the extra mile to make sure everything went smoothly and answered all my many questions very expertly, would definitely recommend him to family and friends, even managed to source me a set of mats. Thanks a lot Jack.”

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Posted 7 years ago

“Friendly atmosphere,efficient service,no pressure to buy,quality motors thank you”

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Posted 7 years ago

“Excellent service. No pressure from the team, allowed us time to look at our leisure and make the right decision for us. Simple purchase process, everything explained in plain English and came away happy with everything. Credit to Jack for his help.”

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Posted 7 years ago

“No pressure when looking for my new car, it was a breath of fresh air not to be followed around by a sales person. Everything went through nice and quick. Had a few teething problems which were taken care of straight away.”

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Posted 7 years ago

“we were given a warm welcome by your sales adviser Andy Benton and directed to the car we had come to view. He gave us a good breakdown of the nearly new car and its points that needed clarification. If he could not answer the question he found out the answer. Top marks to him and the service we experienced we would use direct cars again. Thanks again. Pauline Brown”

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Posted 7 years ago

“I was greeted and helped by Jack Stoakley who wasn't pushy at all and really helpful. He knew exactly where the cars were that I was interested in and nothing was any trouble when I needed some time to think things through.”

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Posted 7 years ago

“No hassle car buying Everything went well very quick quality car”

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Posted 7 years ago

“The gentleman Andy was very polite and talked us through things he didnt rush us in anyway he was lovley”

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Posted 7 years ago

“Helped me find my perfect car, and talked through all my options. Very helpful and friendly, no pressure to buy. Love my new car!”

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Posted 7 years ago

“Bought Peugeot 2008 64 reg feline mistral 1.6 diesel. Great, fast and smooth service from lovely chap called Andy from start, from viewing vehicles to trading in our old car (got very good trade in price too) to purchase of new car and also great after sales care.”

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Posted 7 years ago

“Andy was very helpful and friendly”

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Posted 7 years ago

“good, efficient, helpful, courteous service”

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Posted 7 years ago

“Excellent service ‘Andy’ made the car purchase an easy process Not pushy or insistent Bought the car 9 days ago So far so very good Thank you”

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Posted 7 years ago

“Quick response to my choice and prepared the car smartly”

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Posted 7 years ago

“Friendly relaxed atmosphere, no pushy hard sale tactics, great value and customer service. Clear simple information and choosing and buying my new car couldn't have been easier. Would definitely recommend direct cars and I will definitely buy from them again in the future.”

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Posted 7 years ago

“Excellent service from Michael and Ian. The car was beautifully prepared and collected ahead of time. Well Done Direct Cars!”

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Posted 7 years ago

“I got the car I wanted be it quite a distance from my home but it was worth the journey”

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Posted 7 years ago

“We were looked after my Shaun Palmer when I bought my 14 plate, Audi A1. From the very start Shaun was amazing and was always on hand to help us with anything. Shaun was not pressuring and the whole process of buying my car felt seamless and easy and far from stressful, all thanks to Shaun!”

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Posted 7 years ago

“They were really helpful and I felt able to ask questions, would definitely recommend them.”

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Posted 7 years ago

“I was very happy with the service I got, Andy Benton helped me and did not try and sell me anything I did not want and helped me find the perfect car for me”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,264 reviews