Direct Cars Reviews

4.8 Rating 2,366 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,366 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for your outstanding service. You provided a helpful no pressure environment, a very fair deal and the car was excellently prepared. This was the first time I have used Direct cars but it will definitely not be the last. Special thanks to Ian Whiting.”

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Posted 7 years ago

“Excellent customer service. Well done!”

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Posted 7 years ago

“Great service and looked after very well”

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Posted 7 years ago

“First of all I have to apologise for not responding sooner! I was very impressed in the manner in which Direct Cars and in particular your employee Nick Wardle dealt with my son and I during our visits. The car was immaculate when I took possession and having driven it during these past 4 weeks since purchase,I am delighted with it. Everything I wanted in a car.Thanks for all your help and Nick's particular input. Kind Regards,Allan Lawton”

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Posted 7 years ago

“I was happy overall with the professional service that Direct Cars offered throughout the purchase of my new car”

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Posted 7 years ago

“There is a wide range of cars in stock to choose from...”

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Posted 7 years ago

“Andy marvelous”

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Posted 7 years ago

“This is the fourth car from them and again first class service from choosing the car to picking up and will be getting my next car from them in a couple of years 10 out of 10”

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Posted 7 years ago

“The sales executive was very professional and did everything he could to make buying and taking delivery easy and on time superb”

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Posted 7 years ago

“Great service, even allowed us to takeover our car on a Sunday.”

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Posted 7 years ago

“Great customer service. Great advice Good price”

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Posted 7 years ago

“We were allowed to look around with no pressure selling. When we pointed out about bald tyres on the fiesta we were interested in he assured us that these would be sorted before we bought it. When we collected the car Tom showed us around the car, as there was no handbook available, which he promised would be sent on to us.”

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Posted 7 years ago

“Friendly professional service with no pressure.”

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Posted 7 years ago

“Professional, gave me a fair amount of privacy, no hard sell, knowledgable”

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Posted 7 years ago

“Left alone to look around stress free.the sales man was a true gentleman thanks”

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Posted 7 years ago

“No pressure to buy leave you to look at car”

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Posted 7 years ago

“Very helpful staff and a brilliant service all round. Excellent range or cars to suit everyone. We travelled from quite a distance to Direct Cars to get our car and they very kindly held the car for us until we were able to view it unlike another car dealership we had dealings with. We will definitely be using Direct Cars for future purchases.”

Direct Cars 5 star review on 26th April 2018

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Posted 7 years ago

“Just by having polite staff means so much to us, Sean was very professional, the car was just what we wanted, there was no pressure from Sean and the whole transaction went perfectly.”

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Posted 7 years ago

“Very good service and quick there looked after me very well”

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Posted 7 years ago

“Salesman jack was good I'm just disappointed that I have to fetch it back when it was serviced should have had dsg gearbox oil & filter changed at 40.000 miles hope that will carried out With by your team I'm lead to believe if the vw oil is not used I will have problems I don't want to fetching the car back all the time. I hope to be using your company for my cars in the future. Many thanks Mr.R.Ali”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,366 reviews