Direct Cars Reviews

4.8 Rating 2,221 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,221 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response to my choice and prepared the car smartly”

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Posted 7 years ago

“Friendly relaxed atmosphere, no pushy hard sale tactics, great value and customer service. Clear simple information and choosing and buying my new car couldn't have been easier. Would definitely recommend direct cars and I will definitely buy from them again in the future.”

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Posted 7 years ago

“Excellent service from Michael and Ian. The car was beautifully prepared and collected ahead of time. Well Done Direct Cars!”

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Posted 7 years ago

“I got the car I wanted be it quite a distance from my home but it was worth the journey”

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Posted 7 years ago

“We were looked after my Shaun Palmer when I bought my 14 plate, Audi A1. From the very start Shaun was amazing and was always on hand to help us with anything. Shaun was not pressuring and the whole process of buying my car felt seamless and easy and far from stressful, all thanks to Shaun!”

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Posted 7 years ago

“They were really helpful and I felt able to ask questions, would definitely recommend them.”

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Posted 7 years ago

“I was very happy with the service I got, Andy Benton helped me and did not try and sell me anything I did not want and helped me find the perfect car for me”

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Posted 7 years ago

“Happy, friendly service. No pressure applied into buying anything. Just miss the car mats”

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Posted 7 years ago

“From start to finish the service I received was excellent. Tom Breeze looked after me in a professional and pleasant manner. I came way with a great deal on a well presented and immaculate vehicle. Thank you to all staff especially Tom Breeze.”

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Posted 7 years ago

“It was a good service couldn't flat any of the team I would shop there again”

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Posted 7 years ago

“Very good customer service. No hassle”

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Posted 7 years ago

“So straightforward, no pressure, no hassle or pressure sales. Good information and easy transaction. Would definitely recommend. Absolutely love our new car!”

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Posted 7 years ago

“Allow you to view cars on your own in your own time, no pressure.”

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Posted 7 years ago

“Customer service was excellent. The purchase of our car was efficient and an enjoyable experience.”

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Posted 7 years ago

“Good service and wide range of cars. No pressure sale.”

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Posted 7 years ago

“I have bought a number of cars from Direct Cars over the last few years and have always had a good deal. On this occasion Mr Ian Bishop was very helpful.”

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Posted 7 years ago

“I had an amazing experience whilst visiting Direct cars, the sales man Ian help me while I was looking for the perfect car, which I did find! Thank you!”

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Posted 7 years ago

“No messing about, none of the usual car buying b*** s***, simple plain speaking and a joy to deal with. My car had a sensor fault after collection, I was able to take a loan car without fuss, and the car was returned to me with the fault fixed, and the loan car returned, again without fuss. At no point deal I feel under any pressure, and I've been delighted with my purchase”

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Posted 7 years ago

“Very good service from Nick. Purchase was smooth and easy”

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Posted 7 years ago

“Great friendly non pushy staff”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,221 reviews