Direct Cars Reviews

4.8 Rating 2,162 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,162 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 19th April 2025

Jeremy Smith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Right car, excellent staff, cannot fault Shaun, I have lost count the amount of cars I have bought from them and that says a lot”

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Posted 7 years ago

“We’re extremely satisfied from day one to having our own car👍🏾 Thank you team esp. Mr.Jack Stoakley our very efficient sales advisor 🍰🎖🏅”

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Posted 7 years ago

“Excellent customer service.”

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Posted 7 years ago

“Very friendly and easy to deal with and got the car we wanted at a reasonable price”

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Posted 7 years ago

“Great choice of cars and friendly helpful staff, totally hassle free and a great deal.”

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Posted 7 years ago

“We went to have a look at Vauxhall Mokka at Direct Cars. Upon arrival we could see there were plenty of cars to look at and all the cars were very well presented. Whilst we looking around nobody pestered us and a couple of sales guys said hello to us. What i did like was there was plenty of room between the cars so you could have a look around a car without bumping in to the next car. We found the car we went to look at and still nobody pestered us. We asked a sales guy called Andy for the keys which he swiftly brought us. He left us to have a look around the car and said if you want a test drive then let him know. He walked away and left us to have a look at the car. I gave Andy a little nod and we asked for a test drive. We took it out and drove it for around 5 miles. We agreed a deal and we bought the car. Overall my experience of buying a car from Direct Cars was very good. I would definitely use them again if they had a car I was looking for. I think what wound be nice is if after a week or so the sales guy gave you a quick courtesy call to see if anything was ok with the car but I'm not just picking out Direct Cars, I think all car companies should do it. Just a little personal touch.”

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Posted 7 years ago

“Salesman Jack was helpful and not pushy, very pleasant character. Finance Director/person I paid money to was a bit curt, perhaps had a bad day, otherwise totally happy with the service.”

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Posted 7 years ago

“They are a friendly team, happy to help and they don't hassle you.”

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Posted 7 years ago

“Staff Phil and russ made purchasing the car so easy and relaxing. No pushy car sales which I loved. Would highly recommend Direct cars”

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Posted 7 years ago

“Very easy to do business with. Genuinely nice people”

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Posted 7 years ago

“The whole buying experience was excellent”

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Posted 7 years ago

“So simple easy and no pressure tactics”

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Posted 7 years ago

“Really good quality service. Andy dealt with us when we came to look at a car. No pressure at all. Car was spotless when I picked it up. A few small jobs were identified beforehand, and were dealt with, as promised. Will recommend.”

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Posted 7 years ago

“Great sales team, very nice experience”

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Posted 7 years ago

“Very easygoing no pushy salesman following you around and felt like they really care”

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Posted 7 years ago

“The whole team were very pleasant and made the purchase very smooth indeed. Definitely worth consideration if in the market for a quality second hand car. Only downside was Barclays who they use for finance, twice I have asked for the a copy of the loan agreement and I'm still waiting now.”

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Posted 7 years ago

“We found the ideal car for us with the help of Garth who did not put any pressure on us to buy, but was helpful in making sure we made the right decision and bought a car that suited our requirements.”

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Posted 7 years ago

“Friendly helpful staff”

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Posted 7 years ago

“very easy to deal with, no hard sell, friendly salesman.”

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Posted 7 years ago

“Very relaxed way to buy no sales pressure but best of all I had a small problem with the car and after sale service to fix it was brilliant.”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,162 reviews