Direct Cars Reviews

4.8 Rating 2,162 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,162 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 19th April 2025

Jeremy Smith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional, not pushy and helpful”

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Posted 7 years ago

“Good service -friendly and helpful.”

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Posted 7 years ago

“Good experience. Very pleased with my car. Great service from Shaun my salesman. Thank you.”

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Posted 7 years ago

“Jack made us feel welcome and showed lots of patience and good humour”

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Posted 7 years ago

“Had exactly the car I wanted at a great price. Customer service is second to none & nothing is too much trouble. Excellent. Would certainly recommend”

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Posted 7 years ago

“Well excellent service from start to finish. Ian was my sales advisor and was very helpful. Would definitely recommend Direct Cars. I love my new car Thank you Direct Cars”

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Posted 7 years ago

“Fab range of cars. We're returning customers so that speaks volumes. Great customer service.....what more can you want?”

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Posted 7 years ago

“Bought a few cars from here, good quality carand. Good attentive friendly staff, last one we bought was a Mercedes A180 From Shaun, helpful even helping me at the gates lol. Gareth in finance is a good lad and always look after you. Thank Louise and Mark Greaves”

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Posted 7 years ago

“no pressure excellent service left on own with car too look at”

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Posted 7 years ago

“Andy was great, very helpful with the least amount of fuss”

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Posted 7 years ago

“We were very happy with our experience from start to finish. Garth was really helpful and couldn't do enough for us. Well done to you for your customer care we were very impressed.”

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Posted 7 years ago

“Absolute fantastic service from start to finish. Shaun our sales person was lovely no pressure what's so ever. Kept in touch after purchase to make sure we was happy with the car. I Can't fault anything from buying the car to the after sales care,direct cars were great I would recommend.”

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Posted 7 years ago

“No sales pressure. Helpful. Felt it was a fair price and sale.”

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Posted 7 years ago

“My salesman Jack was organised, not pushy and gave me chance to have a good look at the cars that fit my requirements without hovering around me. Not having bought a new car for many years, it was pleasant experience for me. Great choice of cars that fit the bill so I am happy to recommend Direct Cars. I am really happy with my new car.”

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Posted 7 years ago

“Great customer service!”

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Posted 7 years ago

“This is our first purchase with Direct Cars and it was made to be a pleasant, hassle free experience by our Salesman Andy. We were left alone to view the car in our own time, took a test drive and offered a realistic part exchange for our trade in. What pleased us most was the absence of hard selling of add ons and products. When we picked the car up a week later, the car had been prepared as our instructions and Andy gave us a brief demonstration on the car layout and operation. We also received a courtesy call a few days later to ask how things were going with the car.....good customer service and we would definitely buy from Direct Cars again”

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Posted 7 years ago

“Very friendly, very relaxed and easy to talk to, all the staff were very helpful. Excellent collection of cars to choose from, large compound and a stunning show room. A nice touch was to be called back after a couple of days to see how happy we are with our new car. Excellent”

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Posted 7 years ago

“Very helpful and never hassled me, Direct cars let you make your own mind up.”

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Posted 7 years ago

“Efficient and friendly service. No pushy sales tactics. Good experience all round.”

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Posted 7 years ago

“It was a pleasurable experience buying from Direct Cars. Jack was helpful and curtious but there was no hard sell and we were offered a good trade in price for our old car. We had a good test drive and the car sold itself as it was presented well and Jack was knowledgeable about the vehicle and was able to answer all our questions. The car was ready for us to pick up at the time arranged and we even got a call a week later to check that we were still happy with the car. We would not hesitate to recommend buying from Direct Cars.”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,162 reviews