Direct Cars Reviews

4.8 Rating 2,185 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,185 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, very non pressuring salesman, with a very straight forward purchase procedure. All around great.”

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Posted 5 years ago

“It’s lovely to walk around Direct Cars looking at the cars and not be pestered by a sales person and when or if you decide you want more information on a car the sales people are more then helpful and never pushy. I would not hesitate in recommending them to anyone, I’m a very happy customer.”

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Posted 5 years ago

“Sales man spot onwill definitely go back again”

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Posted 5 years ago

“Excellent customer service I couldn't fault the service I received Keep up the good work”

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Posted 5 years ago

“Great staff,very helpful and friendly.Would recommend.”

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Posted 5 years ago

“The process was really easy and the Tom Breeze was really helpful. Very happy with the time spent in store and my car is amazing. Tom did everything he could to make my car to it’s best standards and I couldn’t be happier.”

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Posted 5 years ago

“My experience was quick and easy. No problems or hassle”

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Posted 5 years ago

“This is not the first time we have bought a car from Direct Cars and I would not hesitate in going back to them when and if I wish to exchange my car and will recommend other members of my family do the same.”

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Posted 5 years ago

“Helpful, Easy & Reliable place to buy a car😁”

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Posted 5 years ago

“Great experience from start to finish no pressure from salesmen, we dealt with Ian Whiting and can't rate him high enough he was brilliant”

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Posted 5 years ago

“I found Ian to be very helpful from start to finish. I would definitely recommend Direct Cars.”

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Posted 5 years ago

“Excellent service provided by Dave Milnes and Phil Heathcote. They both made the process easy and I would definately recommend Direct Cars.”

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Posted 5 years ago

“Straightforward process. No problems.”

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Posted 5 years ago

“Thank you Direct Cars...fantastic car and service.”

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Posted 5 years ago

“Courteous and helpful service - no pressure applied by the saleperson who was very knowledgeable and well informed and gave impartial advice. Overall, a very good experience. Will certainly recommend Direct Cars.”

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Posted 5 years ago

“Tom was very helpful. We felt under no pressure to buy our i10. When the car lacked an owners manual he managed to track one down and send it to us. We thought buying another car would be stressful but it was effortless. Picking up the car a few days later ran smoothly and at the planned time”

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Posted 5 years ago

“Great service from Shaun. He helped us through the viewing and buying process admirably.”

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Posted 5 years ago

“Good service. No hassle or pushy salesman. Good selection of cars. Best buying experience I have had in buying a car.”

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Posted 5 years ago

“Great experience.. Ian the sales rep was a pleasure to deal with and the process was smooth and efficient. Very helpful and friendly bunch and a very professionally run operation. Car was in great shape too.”

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Posted 5 years ago

“Bought our shiny new Renault Cultur from Direct Cars last week. The sale was simple and stress free, mostly down to Darren the salesman who was excellent and his colleague Tom There was no hard sell and the atmosphere in the showroom was very relaxed. Have bought from Direct Cars before and will definitely return when buying our next car!”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,185 reviews