Direct Cars Reviews

4.8 Rating 2,217 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy purchase the car and been customer last 12 year ago and changed it. Good staffs helpful”

Direct Cars 5 star review on 5th April 2020

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Posted 5 years ago

“We love our new car and pleased with the service we received from Nick.”

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Posted 5 years ago

“Very friendly, professional service the car was beautifully prepared and on time for collection. We would recommend them and their sales team.No pressure sales and made to feel at ease. Thanks for such good service.”

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Posted 5 years ago

“I’ve bought all my cars from direct cars and have highly rated my experience every time. This time however, we dealt with Tom Breeze and the experience was the easiest and most pleasant to date. This was midst the pandemic and everyone was excellent. Thanks again”

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Posted 5 years ago

“Andy Burnham give us excellent service and was very polite and this is the 2nd car we have had from him .we will be happy to deal with him again.”

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Posted 5 years ago

“As this was our first purchase from Direct Cars we were unsure of what to expect. From start to finish the whole experience was trouble free and the number of cars to choose from was exceptional. The prices were surprisingly good , they really are a supermarket. We would have no hesitation in recommending Direct cars as the standard of service was superb. Due to self isolating because of CV19 and our age we were hesitant about going out to collect our new car , not a problem for the DC team, they delivered it to our door. Well done for your great service and Thank you.”

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Posted 5 years ago

“We have bought 2 cars in the last 6 months even though we have had to travel from Manchester .No pushy salesman so didn’t feel pressurised . I am very pleased with the service received and I have already recommended you to family and friends Would definitely look here again when ready to change vehicle Thank you”

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Posted 5 years ago

“I’d been looking for a car for a few months. Been all over the country to be fair when I’d almost given up hope. One last check on your website and spotted the one I bought. Everything was quick and easy, extremely friendly and helpful staff no one made me feel like ‘a woman that doesn’t know what she’s doing’. Salesman Andy was very accommodating and couldn’t do enough. I did have to bring car back for wing mirror to be fixed but even this wasn’t too much trouble. Will return again.”

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Posted 5 years ago

“They was very helpful and I was very satisfied”

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Posted 5 years ago

“No nonsense sales, friendly and knowledgeable staff, second time I've bought a car from them, would highly recommend.”

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Posted 5 years ago

“Very Welcoming and very efficient.”

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Posted 5 years ago

“Good service, no hassle. Will recommend.”

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Posted 5 years ago

“Ian was lovely and made the whole process very easy. Great car, great price, great service”

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Posted 5 years ago

“Andy was great to deal with, no hard sell, left me to look round the car and go where i wanted on the test drive”

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Posted 5 years ago

“a really good experience ,with no sales pressure the staff were excellent I will go again.”

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Posted 5 years ago

“We have had cars from 4 different car dealers car shop perry's and one other direct cars are 100% better then the rest from start too finish”

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Posted 5 years ago

“Andy was super and made buying a car very straight forward and , he was helpful and polite”

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Posted 5 years ago

“We bought me new car through Nick at direct cars sheffield he was extremely helpfull from the start booking the test drive right up to the end where he helped us tax the car at hand over, i was overall impressed with the price they offered for my old car and the competative price my new car was sold for. Overall very happy with the whole sale.”

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Posted 5 years ago

“Amazing place, amazing people! We dealt with Sean and he was brill, a proper smooth operator and he gave us a great deal! Very happy with our new car!”

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Posted 5 years ago

“Great sales service and aftercare. Would highly recommend buying a car from Direct Cars”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,217 reviews