Direct Cars Reviews

4.8 Rating 2,217 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic selection of cars. Brilliant service with no pressure to buy. Everything went very smoothly, very happy with my purchase.”

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Posted 5 years ago

“I would highly recommend Direct Cars. The sales reps who looked after us were extremely pleasant, and helpful without the pushy sales. It’s was very relaxed and the whole process was easy and straight forward. I love my new car it’s amazing, it drives like a dream. Thank you to you all for helping me to choose the perfect car for me”

Direct Cars 5 star review on 10th March 2020

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Posted 5 years ago

“Overall we were completely satisfied with our dealings with Direct Cars, the people were helpful and friendly throughout and we are delighted with our purchase.”

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Posted 5 years ago

“Excellent service Thank you very much Dave Milner at Sheffield”

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Posted 5 years ago

“From first contact to taking your car away the service is first class, no pushy salesman just people who listen and help”

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Posted 5 years ago

“Good service , no hassle. We were able to look round without any pressure and were left to discuss our options. Salesman was helpful without any sales pitch.”

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Posted 5 years ago

“This has been my second purchase from Direct Cars, and I must say the customer service here is fantastic from start to end. Massive thank you to Assistant Sales Manager Dave and Gaz from finance for the quick and smooth transition into my new vehicle! Very relaxed and not pushy whatsoever! Brilliant.”

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Posted 5 years ago

“Amazing and quick service from start to finish x”

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Posted 5 years ago

“Excellent service,no pushy sales people,nothing too much trouble,a great service from start to finish thanks to Nick Wardle.Love my new car.”

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Posted 5 years ago

“Great customer service, very non pressuring salesman, with a very straight forward purchase procedure. All around great.”

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Posted 5 years ago

“It’s lovely to walk around Direct Cars looking at the cars and not be pestered by a sales person and when or if you decide you want more information on a car the sales people are more then helpful and never pushy. I would not hesitate in recommending them to anyone, I’m a very happy customer.”

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Posted 5 years ago

“Sales man spot onwill definitely go back again”

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Posted 5 years ago

“Excellent customer service I couldn't fault the service I received Keep up the good work”

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Posted 5 years ago

“Great staff,very helpful and friendly.Would recommend.”

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Posted 5 years ago

“The process was really easy and the Tom Breeze was really helpful. Very happy with the time spent in store and my car is amazing. Tom did everything he could to make my car to it’s best standards and I couldn’t be happier.”

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Posted 5 years ago

“My experience was quick and easy. No problems or hassle”

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Posted 5 years ago

“This is not the first time we have bought a car from Direct Cars and I would not hesitate in going back to them when and if I wish to exchange my car and will recommend other members of my family do the same.”

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Posted 5 years ago

“Helpful, Easy & Reliable place to buy a car😁”

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Posted 5 years ago

“Great experience from start to finish no pressure from salesmen, we dealt with Ian Whiting and can't rate him high enough he was brilliant”

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Posted 5 years ago

“I found Ian to be very helpful from start to finish. I would definitely recommend Direct Cars.”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,217 reviews