Direct Cars Reviews

4.8 Rating 2,300 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,300 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, very helpful and kind staff, made buying my car easy and quick.”

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Posted 5 years ago

“Very professional and very quick got the car sorted on the same day”

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Posted 5 years ago

“Good friendly service”

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Posted 5 years ago

“We have just purchased our 2nd vehicle from direct cars, the sales man Ian gave us the freedom without any pressure to look around the car and answered all our questions, he was really friendly while staying professional too. I would recommend direct cars to anyone without hesitation.”

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Posted 5 years ago

“Very swift efficient service made me feel welcome .no surprises”

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Posted 5 years ago

“Very helpful. Made sure I understood everything that was being spoke about. Even with Covid-19, made me feel comfortable ensuring everything was clean and sanitised.”

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Posted 5 years ago

“Great service as always, this is my second car from Direct Cars and will definitely use them again.”

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Posted 5 years ago

“We have been using direct cars for 16 years and don't intend to change. Its the best place for cars. We always deal with Ian Whiting. We trust his opinion and he always looks after us. We like the relaxed nature of direct cars. Nothing is too much trouble. Highly recommend.”

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Posted 5 years ago

“Great priced cars with a great sales team.”

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Posted 5 years ago

“Was very good would recommend them .We didn't realise had to make an appointment but they fitted us in.”

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Posted 5 years ago

“Buying a car is not something that I enjoy doing but Direct Cars made it easy and with less fuss. Lee dealt with my part exchange and the buying of my Hyundai and he was easy going, courteous and more importantly not at all pushy unlike other car sales I have visited and been put off by. If their after sales is as good as their sales I will definitely buy all my future cars from Direct Cars.”

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Posted 5 years ago

“No pushy salesmen, very helpful and easy purchase.”

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Posted 5 years ago

“Very helpful staff. Very easy to deal with and would not hesitate to refer them.”

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Posted 5 years ago

“I was very happy with the service I received . I would recommend them .”

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Posted 5 years ago

“The sales person I dealt with was very nice. I had a budget I couldn't go over and he showed me cars that were within my budget. Previously when buying cars I have said my budget but have still been shown cars that are more expensive. He was also very helpful with questions I had after I had made the purchase. Overall a great and pleasant experience”

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Posted 5 years ago

“Excellent service under covid conditions. Very pleased with the car we purchased.”

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Posted 5 years ago

“Very friendly service always helpful car clean and ready on time really impressed would highly recommend direct Cars to anyone”

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Posted 5 years ago

“I bought my last 3 cars over the years from you always been satisfied&no problems with the cars”

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Posted 5 years ago

“I have always bought my cars from direct cars and always satisfied thank you.”

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Posted 5 years ago

“Front to back, no hassle. Straight forward process, supported with excellent service. Thank you Lee. 👍”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,300 reviews