Direct Cars Reviews

4.8 Rating 2,185 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,185 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, no pressure, friendly salesman, overall could not have been easier to buy my new car.”

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Posted 5 years ago

“Fantastic service. I love my new car”

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Posted 5 years ago

“I was highly satisfied with the purchase of my resent purchase of my car, the salesman was extremely friendly”

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Posted 5 years ago

“Dealt with quickly , efficiently. Given information about waiting times. Kept well informed of progress and service staff were pleasant and friendly. Pleased with experience”

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Posted 5 years ago

“Brilliant service very helpful explain everything you need to know this was second time been got a car from them would highly recommend”

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Posted 5 years ago

“Having found a suitable replacement car, Darren your your Sales Advisor made the purchase very straight forward for us. It was pleasure not having to deal with any sales gimmicks just a easy purchase. Thank you”

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Posted 5 years ago

“Thanks for such great service. Delighted with my car. No pressure sales from Shaun who gave great advice and lots of time. Because of the great stock of cars, Direct Cars allowed me to look at all the suitable SUV"s that matched my price range in one place by walking around and discssing my requirements with me. Shaun returned calls, remembered who I was when I was on the phone and arranged everything for the collection day. The sales area is very comfortable and welcoming and the ladies on reception are cheerful and reliable with message taking. My car was well prepared along with the all the paperwork. Glad I made the 90 mile trip to choose the right car for me at a fair price. All in all, highly recommended. Thank you!”

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Posted 5 years ago

“Darren was really friendly, helpful and approachable, no hard sell and allowed us the time to look into insurance options for our daughter who is starting to learn to drive, before we made a purchase. He arranged everything for us, it was easy and simple and we had a great customer experience.”

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Posted 5 years ago

“We recently purchased a car from Direct Cars and I have to say it was made really easy for us. Tom Breeze was fantastic, he was friendly, polite and not pushy at all. I liked the fact that you can have a good look around the car and take as long as you like! It was a much better experience then when we've bought cars from other dealers. We put down a deposit and picked the car up a few days later. It was all completed really quickly and I love my new car! I would recommend Direct cars without hesitation and would use them again. They are great!”

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Posted 5 years ago

“No pressure at all,left to look & examine the vehicle as long as I wanted,good part exchange given on my car.On collection of new vehicle ready & waiting,given full years service & M.O.T fully valeted.Very friendly &attentive all paperwork done with minimum hassle.”

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Posted 5 years ago

“Buying from direct cars was a good experience and Andy Benton dealt with us in a professional manner.”

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Posted 5 years ago

“Friendly relaxed atmosphere. Allowed space to make decisions and look round ourselves without being pushy. Helpful when needed”

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Posted 5 years ago

“A very good and pleasant experience at Direct cars no pressure on us to buy and no pushy sales people we bought a great car from you will definitely recommend you to family and friends”

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Posted 5 years ago

“A pleasure to buy a car from these people. No high pressure sales, just decent guy's who care about Customer service. Ian (Whiting) was brilliant and made the whole transaction quick and painless,. Thank You.”

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Posted 5 years ago

“The car buying experience was very good. Jason guided us in a very friendly, professional and un-pushy manner (great salesman:-) Now hopefully the car will serve us well too.”

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Posted 5 years ago

“Helpful service and nice to browse around without having someone following you.”

Direct Cars 5 star review on 7th January 2020

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Posted 5 years ago

“Dealt with by Sean he is very good, answered all my questions. No pressure at all from him. Very good experience. Regards Tony”

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Posted 5 years ago

“Great customer service and after sales.”

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Posted 5 years ago

“Very good service and helpful staff.”

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Posted 5 years ago

“Excellent service and no pressure selling at all would definitely use them again”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,185 reviews