Direct Cars Reviews

4.8 Rating 2,300 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,300 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third car we have bought from Direct cars, and would highly recommend. They are always helpful, friendly and fair. We will use them again.”

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Posted 5 years ago

“I found the whole experience with Direct Cars to be excellent. These are difficult times to be buying a car (corvid 19), however the sale staff kept in touch and everything from payment to delivery went really well. My thanks to Mike and Lee.”

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Posted 5 years ago

“the guys in Sheffield were amazing1”

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Posted 5 years ago

“A big thank you to the guts I dealt with, from making the initial enquiry to actually driving out of the gate with the car could not have been easier.”

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Posted 5 years ago

“Big thanks to Lee and Tom for helping me part exchange, view and test drive my new car. Excellent service. I highly reccomend.”

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Posted 5 years ago

“Excellent service ,very helpful considering what going on with corvid ,this is my 3 rd car from them”

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Posted 5 years ago

“Had the car I wanted at a price that I could afford”

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Posted 5 years ago

“I’ve bought 5 cars from Direct Cars and it’s not the cheapest place but not the most expensive place to buy a car. I had dealings with Zed and Dave and they were first class and so professional. Would always shop at Direct Cars when I need a new car.”

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Posted 5 years ago

“Very happy with my car, the whole process was easy and there was absolutely no pressure to buy. Andy was great and made the whole process straight forward.”

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Posted 5 years ago

“Very friendly and kind... amazing team and thanks to tom breeze he made use feel welcome. Will be back again”

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Posted 5 years ago

“Very happy purchase the car and been customer last 12 year ago and changed it. Good staffs helpful”

Direct Cars 5 star review on 5th April 2020

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Posted 5 years ago

“We love our new car and pleased with the service we received from Nick.”

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Posted 5 years ago

“Very friendly, professional service the car was beautifully prepared and on time for collection. We would recommend them and their sales team.No pressure sales and made to feel at ease. Thanks for such good service.”

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Posted 5 years ago

“I’ve bought all my cars from direct cars and have highly rated my experience every time. This time however, we dealt with Tom Breeze and the experience was the easiest and most pleasant to date. This was midst the pandemic and everyone was excellent. Thanks again”

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Posted 5 years ago

“Andy Burnham give us excellent service and was very polite and this is the 2nd car we have had from him .we will be happy to deal with him again.”

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Posted 5 years ago

“As this was our first purchase from Direct Cars we were unsure of what to expect. From start to finish the whole experience was trouble free and the number of cars to choose from was exceptional. The prices were surprisingly good , they really are a supermarket. We would have no hesitation in recommending Direct cars as the standard of service was superb. Due to self isolating because of CV19 and our age we were hesitant about going out to collect our new car , not a problem for the DC team, they delivered it to our door. Well done for your great service and Thank you.”

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Posted 5 years ago

“We have bought 2 cars in the last 6 months even though we have had to travel from Manchester .No pushy salesman so didn’t feel pressurised . I am very pleased with the service received and I have already recommended you to family and friends Would definitely look here again when ready to change vehicle Thank you”

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Posted 5 years ago

“I’d been looking for a car for a few months. Been all over the country to be fair when I’d almost given up hope. One last check on your website and spotted the one I bought. Everything was quick and easy, extremely friendly and helpful staff no one made me feel like ‘a woman that doesn’t know what she’s doing’. Salesman Andy was very accommodating and couldn’t do enough. I did have to bring car back for wing mirror to be fixed but even this wasn’t too much trouble. Will return again.”

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Posted 5 years ago

“They was very helpful and I was very satisfied”

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Posted 5 years ago

“No nonsense sales, friendly and knowledgeable staff, second time I've bought a car from them, would highly recommend.”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,300 reviews